Reviews Analysed
20
We Collect & Analyse Reviews
Home Fitness Code
Experiences & Reviews
Home Fitness Code is an online retailer specialising in consumer home‑fitness equipment such as treadmills, walking pads and exercise bikes. The site typically lists product specifications, images and purchase information; prospective buyers should review product details, warranty terms and delivery options before buying. For impartial decision‑making, compare model specifications, warranty coverage and delivery/returns policies across retailers.
Overview & Key Metrics
Positive Sentiment
70%
Latest Review
19d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Many customers report fast delivery and straightforward ordering, but several reviews cite lost parcels, delayed collections and poor after‑sales handling.
Share
Mixed
23%
💰
Value for money
Multiple reviewers describe fair prices and good value, often citing walking pads and bikes as reasonably priced for what they received.
Share
Strong
12%
⚡
User experience
A single review notes an easy‑to‑navigate website; there are no other substantive comments about apps or online UX in the set.
Share
Mixed
2%
🔧
Product quality
Most product remarks are positive (sturdy treadmills, easy assembly and usable walking pads), though some customers reported broken items and faulty electronics.
Share
Strong
33%
📞
Communication
Comments on communication vary: some praise clear updates, while others report ignored emails and terse warranty responses from support.
Share
Weak
6%
⭐
Overall experience
Overall impressions are split: many customers are satisfied and would recommend, but a notable minority report faults or disappointing after‑sales experiences.
Share
Mixed
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Delivery was incredibly speedy ..
"Delivery was incredibly speedy ... the whole process was very easy indeed. A good produc..."
H. Coe
Trustpilot
Sep 30, 2025
Featured for: Positive delivery and recommendation
Terrible after sales service. Dire
"Terrible after sales service. My item was faulty, they kept pushing me to have a replacement when all I wanted was a refund. Then Ignored my emails. S..."
tracy
Trustpilot
Sep 30, 2025
Featured for: Detailed negative after-sales complaint
Warranty warning
"I bought a walking pad just over 12 months ago and it cost £179 and up until last week I was really happy with it and have used it a lot it has helped..."
Agent twenty eight
Trustpilot
Sep 30, 2025
Featured for: Warranty complaint and product failure
Delivered promptly
"Delivered promptly, good courier service, easy to navigate website, good choic..."
David Gibson
Trustpilot
Sep 30, 2025
Featured for: Website, price and revisit intent
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
S
Sattar IsmaeL
trustpilot.com
Sep 30, 2025
Great product easy to…
Great product easy to assemble..deliver...
G
G .MORLEY
trustpilot.com
Sep 30, 2025
Exercise bike
From ordering to delivery quite quick , unpacked ,...
D
David Gibson
trustpilot.com
Sep 30, 2025
Delivered promptly
Delivered promptly, good courier service, easy to navigate website, good choic...
G
Gail Grange
trustpilot.com
Sep 30, 2025
The treadmill is great
The treadmill is great. Its very solid, easy to move...
K
Karishna Bryant
trustpilot.com
Sep 30, 2025
LCD Monitor does not work.
The LCD monitor does not work! It does not track Distance, Calories always stays on 0.04 Th...
t
tracy
trustpilot.com
Sep 30, 2025
Terrible after sales service. Dire
Terrible after sales service. My item was faulty, they kept pushing me to have a replacement when all I wanted was a refund. Then Ignored my emails. S...
H
H. Coe
trustpilot.com
Sep 30, 2025
Delivery was incredibly speedy ..
Delivery was incredibly speedy ... the whole process was very easy indeed. A good produc...
C
Customer
trustpilot.com
Sep 30, 2025
Very good Stuff
Very good Stuff...
H
Hannah
trustpilot.com
Sep 30, 2025
Great product
Great product. Good...
G
Graham
trustpilot.com
Sep 30, 2025
Item has not arrived yet.
...
K
Kevin Graham
trustpilot.com
Sep 30, 2025
Nice product easy assembly good value…
Nice product easy assem...
M
Mairead Finnegan
trustpilot.com
Sep 30, 2025
I havnt received my parcel as evri have…
I havnt received my parcel...
S
Steve
trustpilot.com
Sep 30, 2025
Broken out of the box
Broken out of the box. A present for my daughter's birthd...
J
Jack h
trustpilot.com
Sep 30, 2025
no issues so far
Great delivery on time and helpful no issue at all used the treadmill a couple of times so far but...
R
Roger Allcock
trustpilot.com
Sep 30, 2025
Great item.
Very fast service. Item is...
M
Mr John Milton
trustpilot.com
Sep 30, 2025
Suits my wife
Suits my wife, gentle exercise and watch...
b
bianca
trustpilot.com
Sep 30, 2025
Happy with my walking pad
Happy with my walking pad , great price, seems sturdy enough, hopefully will stay like that. I used it every day since it arrived. I can exercise when...
L
Linda Ashton
trustpilot.com
Sep 30, 2025
Good quality treadmill
Good quality treadmill, easy to use & encourage us to increase ou...
A
Agent twenty eight
trustpilot.com
Sep 30, 2025
Warranty warning
I bought a walking pad just over 12 months ago and it cost £179 and up until last week I was really happy with it and have used it a lot it has helped...
J
John Hannan
trustpilot.com
Sep 30, 2025
Fast delivery and friendly great…
Fast delivery and friendly great service from t...
Conclusion
Reviews show a pattern of rapid deliveries, straightforward assembly and competitive pricing for many customers, with multiple buyers praising product sturdiness and value. However, a number of reviews report delivery problems (lost or delayed parcels), items arriving broken or with electronic faults, and inconsistent after‑sales support. If you are considering a purchase, inspect items on delivery, keep photos of any damage, and review warranty and returns terms before ordering. Reading recent reviews for the specific model you want can help balance the generally positive product feedback against reported support and delivery risks.