Reviews show a pattern of rapid deliveries, straightforward assembly and competitive pricing for many customers, with multiple buyers praising product sturdiness and value. However, a number of reviews report delivery problems (lost or delayed parcels), items arriving broken or with electronic faults, and inconsistent after‑sales support. If you are considering a purchase, inspect items on delivery, keep photos of any damage, and review warranty and returns terms before ordering. Reading recent reviews for the specific model you want can help balance the generally positive product feedback against reported support and delivery risks.
Examples from available reviews (Sep 2025 – Feb 2026).
Incredibly speedy delivery and easy process; good quality and fairly priced.
“Delivery was incredibly speedy...”
After-sales service repeatedly pushed replacements and ignored refund requests.
“Terrible after sales service.”
Walking pad failed after just over a year and company refused warranty support.
“out of warranty period we can't help you.”
Prompt delivery, good website and reasonable pricing; positive overall.
“Delivered promptly, good courier service”
Many customers report fast delivery and straightforward ordering, but several reviews cite lost parcels, delayed collections and poor after‑sales handling.
Multiple reviewers describe fair prices and good value, often citing walking pads and bikes as reasonably priced for what they received.
A single review notes an easy‑to‑navigate website; there are no other substantive comments about apps or online UX in the set.
Most product remarks are positive (sturdy treadmills, easy assembly and usable walking pads), though some customers reported broken items and faulty electronics.
Comments on communication vary: some praise clear updates, while others report ignored emails and terse warranty responses from support.
Overall impressions are split: many customers are satisfied and would recommend, but a notable minority report faults or disappointing after‑sales experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Quotes shortened · As of: February 2026
Product as described, easy to assemble and promptly delivered.
“Easy to assemble. Prompt delivery..”
Reviewer describes customer service as horrendous and products as poorly produced.
“Absolutely terrible company, customers service is horrendous.”
Product was delivered on time and matched the description.
“Product delivered on time and exactly as described”
Treadmill was good value and delivery arrived within two days.
“Treadmill was a good price in comparison to other sites.”
Happy with treadmill but it is heavier and not easy to put away.
“Really happy with treadmill however it’s heavier than I thought so not so easy to put away”
Pleased with both product and service and would use again.
“Pleased with product and service. Would use again.”
Although cheap, the product is of a very good standard.
“It was cheap but is of a very good standard.”
Delivered as promised; product excellent and great value.
“Excellent product and great value for money”
Product fits needs; reviewer is getting used to speeds up to 5.
“Just what i needed getting used to it upto 5 speed”
Package arrived water-damaged but company allowed testing, compensated and treated reviewer well.
“I was compensated and treated very well.”
Fast delivery; product fits reviewer’s stride despite height concerns.
“Really fast delivery and happy with product - it does the job.”
Despite initial concerns, delivery was very fast and treadmill works well.
“I ordered my treadmill Tuesday evening at 11pm and it arrived Thursday morning at 9am.”
Company provided updates on order and delivery; product used daily.
“They kept us updated on the progress of our order and delivery.”
Product is good and reasonable value for money.
“Is good and reasonable value for money.”
Attempted 24-hour cancellation but company refused and made returns difficult.
“The website states cancellations can be made within 24 hours”
Product quality and value are great, but delivery took longer than promised.
“The delivery timescale was disappointing the website said 2-3 working days”
Reviewer cannot get the treadmill to work.
“If it is about the treadmill i cant get it to work”
Great machine and a hassle-free buying process; reviewer would recommend.
“Great machine, buying process hassle free.”
Repeated buyer: one pad was faulty but company eventually refunded and replacement worked.
“communication was slow but eventually refunded.”
Good overall experience and assembly; lacks finer speed increments.
“I would have rated the product 5 stars if it has come with a feature of increasing speed by 0.1km per hour.”
Product was easy to assemble and delivered in two days.
“Great product easy to assemble..delivery fantastic”
Ordering to delivery was quick; product assembled and performing well.
“great piece of kit”
Prompt delivery, good website and reasonable pricing; positive overall.
“Delivered promptly, good courier service”
Treadmill is solid, easy to move and operate; communication excellent.
“Its very solid, easy to move and operate.”
LCD monitor and tracking features do not work; reviewer disappointed.
“The LCD monitor does not work!”
After-sales service repeatedly pushed replacements and ignored refund requests.
“Terrible after sales service.”
Incredibly speedy delivery and easy process; good quality and fairly priced.
“Delivery was incredibly speedy...”
Reviewer says product is very good and service best.
“Very good Stuff, Best service.”
Product is great, good quality and reviewer very happy.
“Great product. Good quality, very happy”
Item ordered has not arrived yet.
“Item has not arrived yet.”
Product is nice, easy to assemble and good value for money.
“Nice product easy assembly good value for money”
Parcel not received because courier Evri misplaced it.
“I havnt received my parcel as evri have misplaced it”
Product arrived broken out of the box; reviewer unhappy and awaiting support.
“Broken out of the box.”
Delivery on time; treadmill folds and fits under settee for convenient use.
“that it folds as it fits under settee”
Very fast service; item great and price very good.
“Very fast service.”
Product provides gentle exercise for reviewer’s wife while watching TV; good price.
“Suits my wife, gentle exercise and watching the tv at the same time.”
Walking pad is sturdy, good price, used daily and convenient to use anytime.
“I used it every day since it arrived.”
Good quality treadmill encourages increased daily steps and fitness for older users.
“Good quality treadmill, easy to use & encourage us to increase our daily steps”
Walking pad failed after just over a year and company refused warranty support.
“out of warranty period we can't help you.”
Fast delivery and friendly service; product works well.
“Fast delivery and friendly great service from the delivery team.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Home Fitness Code is an online retailer specialising in consumer home‑fitness equipment such as treadmills, walking pads and exercise bikes. The site typically lists product specifications, images and purchase information; prospective buyers should review product details, warranty terms and delivery options before buying. For impartial decision‑making, compare model specifications, warranty coverage and delivery/returns policies across retailers.