Product arrived damaged and refund took almost a month to process.
“it took them almost a month to refund my money.”
Reviewers most often report that Hello Klean products deliver tangible improvements to hair and skin, and many find installation and initial use straightforward. Several posts note stronger water pressure and visible reduction in scale, with multiple users attributing less hair shedding and reduced skin dryness to the filters. However, a number of customers experienced slow or delayed deliveries (notably for refills) and a few reported damaged packaging or slow customer‑service responses and refunds. If you value product performance, these reviews are largely positive; if timely shipping or rapid support matters, check current delivery estimates and the company’s returns/refund policies before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
Product arrived damaged and refund took almost a month to process.
“it took them almost a month to refund my money.”
Refill shipping has been consistently extremely slow and unreliable.
“Shipping for refills has been consistently extremely slow”
Filter and products improved skin and hair; customer service was outstanding.
“Customer service is outstanding”
Filter softened hair and eliminated flaky scalp issues from hard water.
“flaky scalp due to hard water have disappeared.”
Delivery and order handling are inconsistent: several reviewers praise quick deliveries and easy installs, while others report delays, lost refills or damaged packaging.
A small number of reviewers note cost savings from long‑lasting filters and refills, but mentions are limited so conclusions are tentative.
Many users report straightforward setup and simple purchasing—comments repeatedly mention quick, easy installation and an uncomplicated experience.
Most reviews describe clear benefits: softer hair, reduced frizz and less dry or irritated skin, plus noticeable reduction in scale and improved shower pressure.
Communication reports are mixed but lean negative: one fast replacement is reported, while several reviewers cite slow email replies and lengthy refund processes.
Overall feedback is mostly positive, with many users satisfied by product results; a minority experienced shipping or support problems that affected their overall view.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer experience was great with quick, solution-oriented responses.
“Great customer experience - quick responses and solution oriented”
Delivery was delayed due to holidays but product performs well.
“It took a while to receive the shower filter”
Shower filter reduced itching and dryness for psoriasis significantly.
“The itching has decreased a lot, the dryness as well.”
Product was easy to install and delivered quickly.
“Easy to install and fast delivery”
Likes the sleek design and colours but awaiting results.
“Love the sleek shower head design and colours available.”
Product improved shower pressure and water texture noticeably.
“Better pressure and the texture of the water is lovely”
After six weeks the filter improved hair, skin and scalp noticeably.
“I've definitely noticed a difference in my hair, skin, and scalp.”
Shower head softened water, reduced residue, and made a noticeable difference.
“The filtered water feels softer on my skin and hair”
Product stopped intense itching and reduced water marks and gunk buildup.
“no longer having episodes of intense itching after showering”
Hair became less frizzy with immediate noticeable results.
“My hair is no more frizzy.”
Water feels softer and chlorine taste has noticeably reduced.
“Water feels softer on the skin, and the taste of chlorine in the water has noticeably reduced.”
Product satisfies but reviewer prefers the old shower head design.
“I liked the old design of the shower head more than the new one”
After trying Hello Klean, skin and hair have improved overall.
“both my skin and hair feel much better.”
After a month no noticeable water improvement; some shower holes blocked.
“not all the shower head holes let water through.”
Hair feels softer and skin is less dry.
“Hair feels soft and less dry skin.”
Service and delivery excellent; skin has improved though hair adjustment continues.
“Excellent service and delivery!”
Reviewer notices clear improvements in hair and skin and likes appearance.
“I can tell the difference so much in my hair and skin.”
Reviewer very satisfied and found the product amazing with helpful service.
“I'm very satisfied!”
Product improved skin and hair and stopped itching for both users.
“The difference is noticeable - better skin and hair.”
Product worked but installation instructions were poor and customer care didn't respond.
“Product itself was good, but installation was awefull”
Shower head improved hair softness and reduced frizz over a month.
“it feels softer and less frizzy”
Shower filter installation was easy and hair and skin improved.
“My hair feels softer, less frizzy, and much more manageable”
Subscription was picked but delivery was very delayed.
“the delivery of the order was very delayed.”
Filter improved skin and hair, was easy to install and boosted pressure.
“I'm very happy with the change in my skin and my hair.”
The process was quick and easy for the reviewer.
“Quick and easy”
Refill shipping has been consistently extremely slow and unreliable.
“Shipping for refills has been consistently extremely slow”
Purchase and delivery were fast and hair shedding reduced drastically.
“my hair shedding has reduced drastically”
Product produced visible improvements and less skin irritation within days.
“noticed a difference within just a few days.”
Products leave hair smooth, last over a month and save money.
“The products last over a month so your definitely saving so much money”
Filter improved hair appearance and dramatically reduced eczema symptoms.
“Game changer in how my hair looks and feels”
Shower head arrived quickly, softened water and reduced scaling but unchanged water use.
“there doesn’t seem to be any reduction in the water I use.”
Product makes skin and hair softer and prevents tangles.
“Makes my skin feel so soft and my hair too”
Filter softened hair and eliminated flaky scalp issues from hard water.
“flaky scalp due to hard water have disappeared.”
Shower filter improved hair, skin and reduced water marks and hair loss.
“my hair and skin look much healthier.”
Filter and products improved skin and hair; customer service was outstanding.
“Customer service is outstanding”
Shower head improved water pressure and looks smart in the bathroom.
“Love the water pressure this created”
Product is gentle on very sensitive skin.
“Gentle on my very sensitive skin”
Shower head reduced water pressure by about 50%, prompting replacement.
“this stops almost 50% of water pressure”
Installation was extremely easy and shower pressure is very good.
“Extremely easy to install and the pressure from the shower head is really good!”
Shower head improved hair damaged by hard water and reduced scalp dryness.
“My scalp is also less dry.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Hello Klean is a brand specialising in shower water filtration and related personal-care products such as filtered shower heads, replacement filters and body/hair washes. Products are commonly sold through online retail channels and often offer replacement refills or subscription options. Consumers researching Hello Klean reviews typically look for product effectiveness, installation ease, shipping and after-sales support information.