Reviews Analysed
21
We Collect & Analyse Reviews
Hello Klean
Experiences & Reviews
Hello Klean is a brand specialising in shower water filtration and related personal-care products such as filtered shower heads, replacement filters and body/hair washes. Products are commonly sold through online retail channels and often offer replacement refills or subscription options. Consumers researching Hello Klean reviews typically look for product effectiveness, installation ease, shipping and after-sales support information.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Delivery and order handling are inconsistent: several reviewers praise quick deliveries and easy installs, while others report delays, lost refills or damaged packaging.
Share
Mixed
11%
💰
Value for money
A small number of reviewers note cost savings from long‑lasting filters and refills, but mentions are limited so conclusions are tentative.
Share
Mixed
4%
⚡
User experience
Many users report straightforward setup and simple purchasing—comments repeatedly mention quick, easy installation and an uncomplicated experience.
Share
Strong
11%
🔧
Product quality
Most reviews describe clear benefits: softer hair, reduced frizz and less dry or irritated skin, plus noticeable reduction in scale and improved shower pressure.
Share
Strong
32%
📞
Communication
Communication reports are mixed but lean negative: one fast replacement is reported, while several reviewers cite slow email replies and lengthy refund processes.
Share
Weak
5%
⭐
Overall experience
Overall feedback is mostly positive, with many users satisfied by product results; a minority experienced shipping or support problems that affected their overall view.
Share
Strong
38%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Clarifying scalp soak
"The product was delivered on time, but the packaging was damaged and the bottles leaked everywhere. I emailed the customer support to inform them of this and got a reply after 3 days.Hello Klean's Customer Service is pretty bad. I was very disappointed with the fact that it took them almost a month to refund my money.The response time is ridiculous, their reply times are slow, and they don't seem to care about returning your emails. I was very frustrated at the start but when I got my refund that was a relief. I hope this is not going to be a pattern."
Isabel Louie
Collected.reviews
Nov 26, 2021
Featured for: Details packaging, refund and response times
Shipping for refills has been…
"Shipping for refills has been consistently extremely slow, and not just because my last order has been lost in post. It w..."
Alexis
Trustpilot
Sep 30, 2025
Featured for: Long shipping to Republic of Ireland
Your skin and scalp will do the talking !
"Quick delivery ! Easy to fit the shower and change the filters ! Definitely notice a difference in the feel of skin and hair ! You can see how much gu..."
Miss Lau Knowls
Trustpilot
Sep 30, 2025
Featured for: Positive, cites quick delivery and service
Honestly cannot believe this filter….
"We have started using the filter and already finished one anti thinning shampoo (must get more). There is a noticeable change in so..."
Dave Kirby
Trustpilot
Sep 30, 2025
Featured for: Reports hair and skin improvement
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
A PATEL
trustpilot.com
Sep 30, 2025
Have been using the showers head for a…
Have been using the showers head for a month and I have definitely seen a vast improv...
M
Maria Kalmykova
trustpilot.com
Sep 30, 2025
Hello Klean good results
I’ve been using Hello Klean products for a while now, and I’m genuinely impressed with the results. The shower filter was easy to install and made a n...
A
Alpana K
trustpilot.com
Sep 30, 2025
Delayed delivery
Although the subscription order was picked as per s...
A
Alexandra Arens
trustpilot.com
Sep 30, 2025
I'm very happy with the change in my…
I'm very happy with the change in my skin and my hair. It's the easiest filter to inst...
M
MARTA SOLOVEY
trustpilot.com
Sep 30, 2025
Quick and easy
...
A
Alexis
trustpilot.com
Sep 30, 2025
Shipping for refills has been…
Shipping for refills has been consistently extremely slow, and not just because my last order has been lost in post. It w...
I
InPost
trustpilot.com
Sep 30, 2025
My purchase was swift and easy and my…
My purchase was swift and easy and my delivery was fast…I’ve just got on t...
T
Travis Gellizeau
trustpilot.com
Sep 30, 2025
great product
great product. noticed a difference within just a few...
J
Jessie Horton
trustpilot.com
Sep 30, 2025
Don’t over think on this product it’s…
Don’t over think on this product it’s so fresh and natural on your hair and scalp , it leaves your hair feeling smooth and not dry after washed. The p...
M
Maria Palacios
trustpilot.com
Sep 30, 2025
top top
My skin, my hair love me again. Game changer in how my hair looks and feels, u have curly hair and...
C
CeeGee
trustpilot.com
Sep 30, 2025
I got a shower head during the sale and…
I got a shower head during the sale and it arrived quickly, the water pressure is pretty good and as described but there doesn’t seem to be any reduct...
M
Miss C King
trustpilot.com
Sep 30, 2025
Makes my skin feel so soft and my hair…
Makes my skin feel so soft and...
D
Dave Kirby
trustpilot.com
Sep 30, 2025
Honestly cannot believe this filter….
We have started using the filter and already finished one anti thinning shampoo (must get more). There is a noticeable change in so...
A
Amy Chong
trustpilot.com
Sep 30, 2025
I am so glad that my daughter has recommended Hello Klean!
I am so glad that my daughter has recommended Hello Klean shower filter as I find it excellent. I am enjoying the quality of my shower time with the c...
M
Miss Lau Knowls
trustpilot.com
Sep 30, 2025
Your skin and scalp will do the talking !
Quick delivery ! Easy to fit the shower and change the filters ! Definitely notice a difference in the feel of skin and hair ! You can see how much gu...
I
Isabel Mueller
trustpilot.com
Sep 30, 2025
Love the water pressure this created…
Love the water pressure this created and aes...
s
sandra east
trustpilot.com
Sep 30, 2025
Gentle on my very sensitive skin
Gentle on my ver...
G
Gita
trustpilot.com
Sep 30, 2025
Blocks water pressure
Liked the shower head initially but found out after some months that this stops almost 50% of...
S
Sarah Cush
trustpilot.com
Sep 30, 2025
Extremely easy to install and the…
Extremely easy to install and the press...
C
Cathy Moloney
trustpilot.com
Sep 30, 2025
Filtered Shower Head
The shower head has been great so far. I definitely see an improvement in my hair which has...
Conclusion
Reviewers most often report that Hello Klean products deliver tangible improvements to hair and skin, and many find installation and initial use straightforward. Several posts note stronger water pressure and visible reduction in scale, with multiple users attributing less hair shedding and reduced skin dryness to the filters. However, a number of customers experienced slow or delayed deliveries (notably for refills) and a few reported damaged packaging or slow customer‑service responses and refunds. If you value product performance, these reviews are largely positive; if timely shipping or rapid support matters, check current delivery estimates and the company’s returns/refund policies before ordering.