Customer reviews indicate Harvie and Hudson is frequently praised for product quality and attentive in‑store service, including made‑to‑measure offerings. Recurring issues relate to communication (notably website claims and international duties) and occasional service or appointment handling failures. If you value fittings and tailored shirts, many reviewers recommend visiting in person; consider confirming appointment details and shipping/tax policies beforehand. For online purchases, check return and delivery options and ask about gift packaging or price‑tag removal if applicable.
Examples from available reviews (Jan 2023 – Feb 2026).
Found helpful, knowledgeable staff and high-quality products during visit.
“the service, helpfulness and advice was first class”
Customer feels products are now overpriced and shirts fray quickly.
“The shirts are expensive and fray within months”
Customer received unexpected customs bill; website claim about tax-free shopping inaccurate.
“Enjoy tax free shopping including in the EU”
Good shirts but very poor service and mishandled bespoke order.
“Good quality shirts, very poor service.”
Reviews commonly praise attentive, knowledgeable in‑store staff and personalised tailoring; occasional reports of missed appointments or unhelpful interactions.
Several reviewers note sensible pricing and good value, while a minority say items feel overpriced or show early wear.
Online ordering, delivery and made‑to‑measure processes are often smooth; problems reported include appointment handling, packaging and website inconsistencies.
Most reviews highlight strong shirt and jacket quality, good fit and tailoring; a small number report fraying or poor fit on some items.
Some customers praise prompt bespoke-process responses, but several flag inaccurate website claims and poor handling of international duties or enquiries.
Overall impressions are predominantly positive for product and service, with isolated negative reports about communication, appointments and durability.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Staff (Mark and colleague) were delightful assisting with wedding suit.
“Mark and his colleague were an absolute delight in assisting us in our search for a wedding suit”
Pleased with button-down shirt; excellent fit and collar.
“Excellent fit, with very nice collar”
Socks arrived as described, on time, with expected quality.
“Quality was as advertised.”
First-class, patient service and attentive made-to-measure tailoring experience.
“A first class experience with such professional, friendly and helpful people.”
Excellent service; customer intends to return.
“Great service I will be back”
Very nice service and excellent product quality.
“Very nice service and very excellent quality on their itims.”
Amazing staff and service; shirts are top notch.
“Amazing staff and service. Top notch shirts👍”
Team provided great service and helpful advice.
“Great service and advice provided by the team.”
Martin was attentive and helpful; left with quality clothing.
“Martin was attentive and helpful.”
Excellent customer service, selection and availability of larger sizes.
“Customer service 10/10 Selection of quality gents clothing 10/10”
Loved first suit; off-the-peg fit and high quality tailoring.
“High quality fabric and great tailoring.”
Long-time customer praises shirt craftsmanship and attentive, customer-focused proprietors.
“NOTHING, and I mean NOTHING, tops a Harvie & Hudson dress shirt.”
Recommends Harvie & Hudson for finest English tailoring and gentlemanly service.
“For the finest English tailoring with truly gentlemanly service, there is no alternative to Harvie & Hudson.”
Staff listen and ensure satisfaction; shirts are good quality and well priced.
“The team here are brilliant- they listen and make sure you are very happy with your purchases.”
Long-term customer values expert advice, fitting guidance and Jermyn Street quality.
“the best advice on combinations and fits.”
Positive made-to-measure experience; personalised guidance and tasteful English tailoring.
“I can only recommend Harvie & Hudson's made-to-measure suits and jackets offerings”
Scarf delivered quickly but arrived with the price tag still attached.
“had left the price tag attached.”
Customer feels products are now overpriced and shirts fray quickly.
“The shirts are expensive and fray within months”
Regular customer praises product range and excellent customer service.
“Excellent customer service.”
Staff provided exceptional personalised help with combinations and sizing.
“they bent over backwards helping me choose the right combinations , and correct sizing.”
Staff provided professional, helpful service throughout.
“Excellent service. Professional advice and helpful throughout.”
Slim fit shirt was roomy with baggy sleeves and poor sleeve design.
“Bought a slim fit shirt and not remotely slim”
Purchased jackets and suit; service was impeccable and quality great.
“Impeccable service with friendly and professional advice.”
First visit impressed by great service, advice, quality shirts and pricing.
“That’s it, I’m hooked, great service, good advice, lovely shirt, sensible pricing.”
Good shirts but very poor service and mishandled bespoke order.
“Good quality shirts, very poor service.”
Friendly, expert service and excellent product quality; will return.
“They are so friendly kind and they have expert service.”
Customer received unexpected customs bill; website claim about tax-free shopping inaccurate.
“Enjoy tax free shopping including in the EU”
Long-term customer praises modest prices, top-notch shirts and perfect fit.
“Modest prices, top notch shirts, perfect fit.”
Found helpful, knowledgeable staff and high-quality products during visit.
“the service, helpfulness and advice was first class”
Ordered a wool sports jacket online; top quality and perfect fit.
“Top quality and a perfect fit .”
Jacket arrived quickly with excellent quality and good fit.
“Delivered within 3 days.”
I recently had the pleasure of experiencing Harvie and Hudson's services, and I must say, it was a wonderful experience. The luxury shirt and tailoring retailer has been in business since 1949, which speaks volumes about their expertise and professionalism.
From the moment I walked in, I knew that this was not just any ordinary store. The attention to detail put into every item on display was remarkable. Each garment has clearly been crafted with care and precision.
The staff were incredibly welcoming; they greeted me with smiles on their faces and made me feel comfortable throughout my visit. They were knowledgeable about the products available for purchase, patiently answering all my questions while making valuable suggestions based on my needs.
What impressed me most about Harvie & Hudson is that they offer bespoke tailoring services - meaning you can have your clothing custom-made to your exact specifications. This level of personalisation is rare to come by these days, but it truly makes a difference in how you look and feel when wearing clothes tailored specifically for you.
Overall, my experience at Harvie & Hudson was a delightful one - from the quality of their products to the exceptional customer service provided by the staff members. If you're looking for premium-quality products paired with impeccable service from start to finish, then look no further than Harvie & Hudson.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Harvie and Hudson is a British menswear retailer focusing on shirts, tailoring and related accessories. Consumers researching the brand typically look for information on product quality, made-to-measure services, in‑store fittings, delivery and international shipping or returns policies.