Reviewers most often point to fast delivery, sharp prices, and a simple online checkout. Many say orders arrive as expected and products match what they wanted. A small number report missing parcels, wrong items, and slow fixes. Those cases stand out with notably low ratings against mostly high scores.
Examples from available reviews (Jun 2018 – Feb 2026).
Competitive pricing with speedy delivery.
“Great price. Speedy delivery.”
First-time order met expectations; delivery without fuss and satisfaction.
“Evrything was as promised and delivered without any fuss”
Paid but never received items and no promised response.
“Taken my money but never received the items!”
Wrong shade received; replacement dispatch delayed despite return proof.
“It's now been 2 weeks since receiving the wrong item and STILL waiting for dispatch of correct product.”
Many reviews highlight quick dispatch and fast delivery as the main strength. Delivery timing and parcel condition are mixed: a few mention crushed boxes or delays of about a week. A small set also reports order mistakes, including duplicate items or missing deliveries.
Reviewers repeatedly praise competitive pricing and frequent discounts. Several say the value keeps them coming back to buy again. Comments about price and selection appear often, with only a few complaints about cost.
Customers describe the site as easy to navigate and the ordering process as simple. First-time buyers often mention a smooth, hassle-free delivery. A small number note minor letdowns, such as missing sample gifts.
Many reviews say the products match expectations and work as described. Several comments call out satisfaction with specific items, alongside positive notes on quality and price. The sample shows no broad complaints about product effectiveness.
Multiple reviews praise order updates, refunds, and quick replies. A minority describe weak follow-up, no response after payment, or slow dispatch of replacements. These breakdowns align with the lowest ratings.
Most reviews reflect high satisfaction, driven by speed, price, and an easy buying process. In contrast, a few serious fulfilment and communication problems lead to very low ratings. Overall feedback stays positive, with occasional isolated incidents.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
I’m happy about the products. Their quality is fine as well as the pricing. The 72 hair repairing oil leaves my hair shiny, moisturized and looking so beautiful. I also used the Babyliss Keratin Lustre Hair Dryer hair dryer on my daughter, it heats well and it is easy to use. I can't wait to try the Babyliss Keratin Lustre Styling Iron too . Though you delayed my order, and had started to be worried, the customer service support was amazing. Every time I would call and they were kind enough. Apologized for the delays and assured me that my items were safe and soon they would be delivered.
Reviewer praises wide product range and competitive prices.
“lots of products at very competitive prices.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gorgeous Shop runs an online store selling consumer products from a web catalogue. Shoppers can search items, use a cart, and pay by card. The business processes orders through an online fulfilment flow and ships to customer addresses. Support teams handle refunds, returns, and order questions.