They sent a different product and have not refunded the money.
“they send a different product than the one I ordered, and the money is not returned.”
Customer feedback indicates Golf Support commonly provides fast delivery, accurate product descriptions and competitive pricing. Many reviewers praise site usability and straightforward ordering; several note returns and refunds are processed promptly (one review cites a refund within five working days). However, a small number of customers report receiving incorrect items and experiencing poor email follow‑up. If you plan to buy, check product descriptions carefully, keep order records, and contact customer service promptly if an item is incorrect.
Examples from available reviews (Jun 2017 – Feb 2026).
They sent a different product and have not refunded the money.
“they send a different product than the one I ordered, and the money is not returned.”
They received the wrong item and were told to return it at their cost.
“Kindly solve my problem and stop ignoring my emails.”
Speedy delivery and a return processed with money refunded.
“the money was back in my account.”
Great selection of quality clothing with fast website and delivery.
“Great selection of quality clothing.”
Most reviewers report fast, reliable delivery and generally helpful service; a small number report wrong items or refund/returns problems.
Multiple customers cite competitive prices and good deals, often noting items were available at a better price than other sellers.
Site navigation and checkout are frequently described as easy and user‑friendly; several reviewers mention a straightforward ordering process.
Many reviews say items arrive 'as described' and of good quality; a minority report receiving incorrect products.
Communication is mixed: some customers praise prompt replies and clear return instructions, while a few report ignored emails and poor follow‑up.
Most overall impressions are positive, highlighting quick delivery and accurate orders; isolated cases describe unresolved order errors.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Reviews (25) · Reviews (1) · Quotes shortened · As of: February 2026
Best price found, many payment options and smooth delivery.
“Best price that I could find, lots of payment options and smooth delivery. Recommended.”
Item was good value and delivered quickly and efficiently.
“The item I ordered was a good price and was delivered quickly and efficiently. Can't ask for more than that.”
Sales and customer service were very helpful with an enquiry.
“Sales/Customer Service were a great help with an enquiry regarding an order I’d placed.”
Team provides extensive product information and quick helpful responses.
“they are so quick coming back to you with more information.”
Excellent service, easy website and delivery that was on time.
“What can I say excellent service easy to use website and delivery bang on time.👍”
Golf jumper arrived in good time and in good condition.
“My golf jumper arrived in good time and in good condition.”
Ordered mid-afternoon and shoes arrived next day; cheaper with free delivery.
“Fantastic service , ordered mid afternoon and Golf shoes arrived the next day. The shoes were also cheaper than any other on line store , plus free normal delivery.”
Great service; Valentine's present arrived on time.
“Great service!”
Service handled an exchange perfectly and delivery met expectations.
“it was handled perfectly.”
Product was great and service was excellent.
“Excellent Service great product”
Fast, efficient service with delivery earlier than stated.
“Fast, efficient service”
Shoes were robust, waterproof, comfortable and good-looking.
“robust waterproof and comfortable”
Price, condition and delivery were very good as expected.
“Price , Condition and Delivery very good”
Service was excellent but product details were rather basic.
“details of product given a little basic”
Excellent service provided at a competitive price.
“Excellent service at a competitive price”
Travel bag was great and service was very good.
“Powakaddy travel bag is a great item.”
Service was quick and reliable.
“Quick and reliable service”
Delivery was very quick and the item was a perfect fit.
“Item was a perfect fit for me, really pleased.”
Company was great from ordering through to delivery.
“Great company to deal with from point of ordering to delivery of your goods.”
Items arrived after 16 days despite chasing; promised apology gift missing.
“Even the promise of a sleeve of golf balls as an apology didn’t happen.”
Service was very good but despatch notifications would be helpful.
“it would be great if advised when the order is despatched”
Product was out of stock but staff were available to speak to.
“I had to wait a while as product was out of stock but could always speak to someone about it,”
Competitive prices with a well informed 24 hour delivery.
“Excellent and competitive prices with a well informed 24 hour delivery”
Excellent service and fast delivery.
“Excellent service and fast delivery”
Seller issued a full credit note for leaking shoes and was helpful.
“offer a credit note for the full amount.”
Very easy ordering process and item delivered within the timescale.
“Very easy ordering process and item delivered within timescale.”
Good value for money with prompt delivery.
“Value for money and prompt delivery”
Easy to order, tracked free delivery and golf bag matched quality.
“Golf bag was of good quality as described .”
Speedy delivery and excellent service.
“Speedy delivery. Excellent service.”
Wrong item was delivered and company refused to replace it.
“Wrong item delivered, which they acknowledged. But they refused to replace with the correct item”
Different product was sent and company refused to replace it.
“Sent different product to what I ordered but refused to replace with correct item”
Fast delivery and reliable service.
“Fast delivery Reliable service”
Order arrived within two days as ordered.
“Arrived within two days, as ordered, well done.”
Reviewer will not buy again due to very bad after-sales support.
“I wouldn’t buy from this company again. Very bad after sales support.”
Superb customer service provided a no-quibble credit note for faulty shoes.
“Superb customer service when golf shoes let water in under warranty. No quibble credit note given 😀”
Item was as expected and delivery was quick.
“Item just as expected and quick delivery.”
Great service and products.
“Great service and products”
Great price and quick delivery for a top-notch product.
“Great price and quick delivery on a top notch product.”
Website easy to use with competitive prices and on-time delivery.
“Online site easy to use,competitive prices & delivery on time .”
Ordered golf shoes at a great price with easy shopping.
“great price and easy shopping experience.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Golf Support is an online retailer specialising in golf apparel, footwear and accessories for amateur and club golfers. People searching reviews typically look for delivery speed, product accuracy, pricing and returns; these topics frequently appear in customer feedback about the company.