Reviews Analysed
21
We Collect & Analyse Reviews
Golf Support
Experiences & Reviews
Golf Support is an online retailer specialising in golf apparel, footwear and accessories for amateur and club golfers. People searching reviews typically look for delivery speed, product accuracy, pricing and returns; these topics frequently appear in customer feedback about the company.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers report fast, reliable delivery and generally helpful service; a small number report wrong items or refund/returns problems.
Share
Strong
33%
💰
Value for money
Multiple customers cite competitive prices and good deals, often noting items were available at a better price than other sellers.
Share
Strong
12%
⚡
User experience
Site navigation and checkout are frequently described as easy and user‑friendly; several reviewers mention a straightforward ordering process.
Share
Strong
14%
🔧
Product quality
Many reviews say items arrive 'as described' and of good quality; a minority report receiving incorrect products.
Share
Strong
22%
📞
Communication
Communication is mixed: some customers praise prompt replies and clear return instructions, while a few report ignored emails and poor follow‑up.
Share
Weak
5%
⭐
Overall experience
Most overall impressions are positive, highlighting quick delivery and accurate orders; isolated cases describe unresolved order errors.
Share
Strong
14%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
I will not buy from you again
"I will not buy from you again, they send a different product than the one I ordered, and the money is not return..."
Ramzi Jouini
Trustpilot
Sep 30, 2025
Featured for: 1-star complaint: wrong item, no refund
Polo Track suit
"
I've been a customer of the site since its start in 2011, and have had nothing but excellent experiences with them.
I've ordered approximately 20 times from them, and every time they've been fast with my deliveries and have been pretty excellent when I've asked them to alert me when my order is ready to be delivered.
But this time \sI have received the wrong thing, I have been advised to send it back at my cost and they will send me the correct item but no reimbursement for an item I have not had as yet
Kindly solve my problem and stop ignoring my emails. "
Anderson Bl
Collected.reviews
Nov 25, 2021
Featured for: Long-term customer, wrong item, ignored emails
Happy golfer
"The experience was good due to the speedy delivery of the items purchased from ordering to delivery. I returned an item with the instructions that was..."
Thomas Delaney
Trustpilot
Sep 30, 2025
Featured for: Positive: quick returns, refund within days
Great website delivering quality clothing.
"Great selection of quality clothing. Website speedy and easy to navigate. Su..."
Joyce Warburton
Trustpilot
Sep 30, 2025
Featured for: Positive: quality, fast delivery, recommend
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Angela
trustpilot.com
Sep 30, 2025
Great site so far
Ordered golf shoes for my hubby..great price and easy sho...
G
Gordon
trustpilot.com
Sep 30, 2025
Fast delivery
Delivered within couple of days as promised...
R
Ramzi Jouini
trustpilot.com
Sep 30, 2025
I will not buy from you again
I will not buy from you again, they send a different product than the one I ordered, and the money is not return...
m
mr john ireton
trustpilot.com
Sep 30, 2025
Great site great price great product
Great site great p...
c
customer
trustpilot.com
Sep 30, 2025
Easy friendly on line site to use and…
Easy friendly on line site to use and ch...
J
Joyce Warburton
trustpilot.com
Sep 30, 2025
Great website delivering quality clothing.
Great selection of quality clothing. Website speedy and easy to navigate. Su...
P
Pat McLaughlin
trustpilot.com
Sep 30, 2025
Good products and service to match!
Good products and...
M
Mumsta4
trustpilot.com
Sep 30, 2025
Would recommend!
Really fast delivery...
T
Tabani Muchindu
trustpilot.com
Sep 30, 2025
Great Service
...
I
ItsTheTrojan
trustpilot.com
Sep 30, 2025
Really easy and delivered in 3 days
Really easy and delive...
P
Patrick
trustpilot.com
Sep 30, 2025
top quality
great service wi...
J
Julie
trustpilot.com
Sep 30, 2025
Delivered quickly and as described for…
Delivered quickly and as...
M
Mr John Green
trustpilot.com
Sep 30, 2025
Good service.
...
J
Jason Steele
trustpilot.com
Sep 30, 2025
Great products fast delivery
As a returning customer from having received great customer service I really...
T
Thomas Delaney
trustpilot.com
Sep 30, 2025
Happy golfer
The experience was good due to the speedy delivery of the items purchased from ordering to delivery. I returned an item with the instructions that was...
S
SDM
trustpilot.com
Sep 30, 2025
The wedge that I bought was at a good…
The wedge that I bought was at a good price and as advertised. Delivery by DHL was de...
M
Mr Peter Richard Walker
trustpilot.com
Sep 30, 2025
Great price and great delivery time.
Great price and gr...
G
George Porteous
trustpilot.com
Sep 30, 2025
Order was as described
Order was as described, and arrived...
S
Safety conscious buyer
trustpilot.com
Sep 30, 2025
Couldn’t find the shirt I was searching…
Couldn’t find the shirt I was searching for but Golf support had it at...
M
Michael Warner
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service,...
Conclusion
Customer feedback indicates Golf Support commonly provides fast delivery, accurate product descriptions and competitive pricing. Many reviewers praise site usability and straightforward ordering; several note returns and refunds are processed promptly (one review cites a refund within five working days). However, a small number of customers report receiving incorrect items and experiencing poor email follow‑up. If you plan to buy, check product descriptions carefully, keep order records, and contact customer service promptly if an item is incorrect.