Many customers praise the fit, comfort, and vibrant colours of the swimsuits and wetsuits. A noticeable group of reviews describes orders that never arrived, emails that went unanswered, and refund requests that stalled. Some buyers also mention suits that are easy to put on and take off, along with durable materials. Others report colours that didn’t match the photos or fabric that felt too thin, leading them to return items.
Examples from available reviews (May 2021 – Feb 2026).
Order never arrived and customer service didn't respond.
“I have never received my order.”
Items arrived on time, fit well and were high quality.
“They are of great quality, comfortable and very vibrant colors.”
Returned items months ago and refunds still not received.
“I’m still waiting for my refunds despite several emails”
Customer finds the product perfect and loves it.
“It’s really perfect! I love it!”
Several reviews describe orders that never arrived or showed up far later than expected. A minority report deliveries arriving on time and orders being fulfilled correctly.
Multiple customers say the fit, comfort, and bright colours make the products feel like good value. A few point to thin fabric or colour differences, which lowered the value for them.
Many buyers report a good fit and materials that perform well for water activities, including suits that are easy to put on and take off. A smaller set describe fit issues that ended in returns.
Numerous reviews highlight solid build quality, comfort, and vivid colours. Some customers report fabric that felt thin or colours that differed from the pictures.
Many reviews mention unanswered emails and no replies about orders or returns. A small number describe customer care as helpful or responsive.
Feedback splits between satisfaction with the products and problems with fulfilment. Positive product comments sit alongside repeated complaints about delivery, returns, and refund handling.
For each review, the core experience based on original source reviews.
Sources: Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Order never arrived and customer service didn't respond.
“I have never received my order.”
Order not received and company didn't reply to emails.
“Didn't receive the order yet and they don't reply to any of my emails.”
Wetsuit never arrived and emails received no reply.
“I haven't received the parcel nor any other email.”
Returned a swimsuit for poor quality and received no response.
“It was very thin and nearly see through.”
Returned item but refund delayed and emails ignored.
“I have returned item and they confirmed by email”
Returns acknowledged but refunds not issued and no response.
“Glidesoul have stopped responding to my emails”
Returned items months ago and refunds still not received.
“I’m still waiting for my refunds despite several emails”
Colour received was bright orange, not the red pictured.
“Colour is bright orange not the red shown in photo”
Products are pretty, comfortable, and customer care is helpful.
“100 % recommended”
After I placed my order, I got an email saying that they will send me an email with a tracking number after the items were shipped. True to their word, I got the email with the tracking number. It showed that it was delivered on the day they said it would be. I got all 6 swimsuits. Each swimsuit arrived with a tag that had the size and style number. I was scared for one of them to be too small or big, but they were all perfect sizes. I got them at reasonable prices, the material is soft and thick, not like the ones that I usually buy at the local store.They are of great quality, comfortable and very vibrant colors.We all love them so much. I am very pleased with my purchase and will definitely buy again from GlideSoul.Com
Product not yet received despite order confirmation email.
“I still havent received my product yet”
Order took longer to arrive than expected.
“Waited for my order longer than it was expected.”
Product not received, cancellation declined, refund not received.
“The company declined and I am yet to receive it !”
Ordered swimsuits didn't fit and returns emails went unanswered.
“After a few attempts emailing glidesoul, I never got a reply.”
Still waiting for delivery of this wetsuit.
“Still waiting on delivery of this wetsuit.”
Likes how it fits and the material.
“I like the way ist fits and the material.”
Customer finds the product perfect and loves it.
“It’s really perfect! I love it!”
Leggings are described as perfect for being out on the water.
“Love these leggings, they will be perfect when out on the water!”
Good quality suit that's easy to put on and remove.
“Lovely quality suit, it’s easy to get on & quick to remove after swimming.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GlideSoul is an online retailer focused on swimwear and water-sports clothing. The range typically includes wetsuits, swim leggings, one-piece swimsuits, and rash guards. Product pages usually list materials, give sizing guidance, and include photos for each item. The site supports standard online payment methods and offers tracked shipping options.