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We Collect & Analyse Reviews

Gladiator PC
Experiences & Reviews

Gladiator PC is a UK-based system builder that supplies configurable pre-built and custom gaming and workstation computers. The company presents component choice via an online configurator and sells finished systems aimed at gamers, creators and general users seeking bespoke PC builds. Consumers searching reviews typically look for information on build quality, delivery and after-sales support for Gladiator PC systems.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 18d
Overall Rating
4.5

Our Analysis

🎯

Service quality

Most reviewers report reliable fulfilment and careful packing; some cite delivery delays or courier mix-ups, though several issues were resolved by support.

Share
19%
Strong
💰

Value for money

Multiple customers note competitive pricing and wide component choice, often comparing costs favourably with other retailers.

Share
6%
Strong
⚡

User experience

Ordering and website configuration are usually straightforward, but several users reported tracking, quote or site bugs and intermittent update gaps.

Share
12%
Mixed
🔧

Product quality

Build quality is frequently praised (tidy cable management, quiet operation, components working out of the box); a few isolated build or setup omissions reported.

Share
20%
Strong
📞

Communication

Many reviews praise clear updates and helpful staff; others report poor responsiveness, confusing dual-brand emails or missing replies to queries.

Share
19%
Mixed
⭐

Overall experience

Most reviewers describe positive overall ownership and repeat purchases; a small number report delivery or post-delivery setup problems.

Share
24%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

x
xxlornaxx39671
trustpilot.com Sep 30, 2025

Fantastic PC and customer service

This is our 3rd build from Gladiator PC, 1 for myself in March 2020 which I'm still using for gaming/streaming with honestly no major problems. A 2nd...

J
JP Cavanna
trustpilot.com Sep 30, 2025

Custom build PC configured…

I ordered a custom build PC configured from one of their stock lines. Very easy to use the website and configure the PC. Pricing is competitive and co...

J
Jayne Stevens
trustpilot.com Sep 30, 2025

We have received 100% service

We have received 100% service, any questions we had was answered asap.. I would highly...

I
Ian Harris
trustpilot.com Sep 30, 2025

This is the second computer I have…

This is the second computer I have purchased from Gladiator PC, the first one being over eight years ago, of which is my current system and still runn...

m
mal proctor
trustpilot.com Sep 30, 2025

Terrible delivery and Windows not Activated

The ordering went quite smoothly, but they gave me the incorrect delivery date, I only found this out because DPD, their carrier, said their driver wa...

C
Charlie
trustpilot.com Sep 30, 2025

Really good product I do suggest the…

Really good product I do suggest the colossus gaming pc of their website although I would have gave it a five stars onl...

T
Terry PR
trustpilot.com Sep 30, 2025

Good build quality

I ordered a custom built PC from them and found the whole process straight forward. The website is easy to use and navigate, they offer a wide range o...

j
jeremy craig-weston
trustpilot.com Sep 30, 2025

I needed a new laptop as my old one was…

I needed a new laptop as my old one was broke. We had a tower from here a while ago and it is great, and when we needed advice on a new monitor, they...

S
Seth Steeples
trustpilot.com Sep 30, 2025

everything came but very late

everything came and worked very well, took 3 times the promised time to arrive with only one update...

c
customer
trustpilot.com Sep 30, 2025

Very good, but not perfect.

Sales staff and technical build advice is excellent. The website function to track build quotes is buggy, but usable. It will not generate a pdf quote...

G
Graham Smedley
trustpilot.com Sep 30, 2025

My first new PC in many years

My first new PC in many years, and my first gaming PC. Everything was clear on the website and I was able to make my choices with confidence. Contact...

A
Andrew Wright
trustpilot.com Sep 30, 2025

Excellent company

Excellent company, the computer build is clearly done by people who care about the work they do. Th...

M
Muhammad Khan
trustpilot.com Sep 30, 2025

Speedy and Efficient

Great speed in building and shipping the PC (I did choose express option but still) PC, w...

T
Terence Gonsalves
trustpilot.com Sep 30, 2025

I got a great gaming PC well built

I got a great gaming PC well built Took bit longer than I...

G
Graham Hodge
trustpilot.com Sep 30, 2025

I purchased new rig from Gladiator PC

I purchased new rig from Gladiator PC, back in May 25. There was a few issues in sourcing one of the parts, but as this is a high end machine, I under...

G
GrumpyGamerFloyd
trustpilot.com Sep 30, 2025

Got another computer from here first…

Got another computer from here first class service as always I wanted to change a couple of items in the...

L
Lee
trustpilot.com Sep 30, 2025

Excellent Custom PC's

I purchased a custom PC through Gladiator PC, the main reason being that they had very competitive prices for the components I wanted. They offer a gr...

L
Laurie Jones
trustpilot.com Sep 30, 2025

Very happy with my purchase

Very happy with my purchase. Computer arri...

K
Karen Wilson
trustpilot.com Sep 30, 2025

Excellent

Excellent, easy to place order and g...

P
PAUL B
trustpilot.com Sep 30, 2025

I purchased a gaming PC from Gladiator…

I purchased a gaming PC from Gladiator PC just before Christmas 2024. I've left it quite a while before I left a review just so that I could be absolu...

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Conclusion

Customer reviews of Gladiator PC show consistent praise for build quality — tidy cable management, solid component choice and quiet operation are frequently mentioned. Many buyers value the competitive pricing and configurator options, and several report repeat purchases. Recurring negative points relate to delivery tracking, occasional courier issues and some lapses in post-sale communication; one reviewer reported an unactivated Windows installation and slow replies. Before ordering, confirm expected delivery method and tracking, and ask specifically about software activation and final system testing to reduce risk of post-delivery setup work.