Many reviewers praise how well the products work for hair, skin, and body care, saying their hair feels softer, shinier, and that the sets are effective. Several customers mention fast dispatch and quick replacements for faulty items. Others report missing parcels, slow refunds, and no follow-up. A few reviews also describe severe scalp irritation after use.
Examples from available reviews (Nov 2021 – Mar 2026).
Shampoo and conditioner promoted notable hair growth and improved thickness.
“This shampoo and conditioner is a game changer !”
Faulty item replaced quickly; excellent products and customer service.
“Had a faulty dry shampoo and was replaced straight away!”
Order missing items and customer service failed to resolve or refund.
“I ordered 3 items and only 1 was in the package.”
Shampoo caused severe scalp itching and bleeding; reviewer warns others.
“i started with a itchy scalp to the point my head was bleeding”
Several reviews describe fast help from support, including replacements or resending items that did not arrive. Another group describes deliveries that were never resolved, parcels that went missing, and refunds that took too long, with poor handling. Both themes show up repeatedly across reviews, not as one-off issues.
Many customers say bundles and box sets feel like a low-cost way to try products and offer good value. One separate complaint says prepacked duplicate items did not match the advertised deal and the customer was refused a refund. That complaint appears less often than the positive value comments.
Several reviewers say the website is easy to follow and checkout is straightforward. Fewer mention confusing delivery messages or broken-up dispatch updates from carriers. Comments about easy site use appear more often than complaints about delivery notifications.
Most reviews praise the shampoos, conditioners, and multi-use items for making hair feel softer, shinier, and thicker. A smaller set of reviews mentions unpleasant smells, no improvement in skin, and one or more severe scalp reactions. Reports of adverse reactions are less common but stand out because of their severity.
Some reviewers name helpful staff and describe clear, friendly replies when chasing orders. Others say support stopped responding, refund requests were ignored, and damage claims went unanswered. Communication quality varies depending on the interaction.
Many customers describe repeat purchases and strong loyalty, driven by product results and quick fixes when orders went wrong. Other reviews describe missing or incomplete orders and customer-service problems that were never resolved, leading to high dissatisfaction. Reviews show a clear split between happy repeat buyers and strongly dissatisfied complainants.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Faulty item replaced quickly; excellent products and customer service.
“Had a faulty dry shampoo and was replaced straight away!”
Products caused undesirable effects and complaint response felt patronising.
“The products are rubbish.”
Received wrong items and exchange process required inconvenient refund wait.
“had the box I ordered delivered with totally different products inside.”
Broken applicator was replaced rapidly by very responsive customer service.
“they had sent a new one out.”
Bouncelab shampoo left hair soft and customer service was excellent.
“Bouncelab shampoo and conditioner is amazing.”
Longtime user; occasional missing items are resolved quickly by the company.
“has always been quickly resolved with missing items sent out”
Shampoo caused severe scalp itching and bleeding; reviewer warns others.
“i started with a itchy scalp to the point my head was bleeding”
Paid £46 but order not received and Give Me Cosmetics unhelpful.
“They have £46 of my money but I have no order...”
Attractive packaging but reviewer noticed no skin improvement after use.
“Nice packaging for their products but that's about all.”
Customer service quickly resolved missing items; Natasha was especially helpful.
“natasha was super helpful - thank you 💖”
Ordered three haircare sets and they arrived within three days.
“Items received within 3 days!”
Hair and skin products impressed, but caramel body set smelled unpleasant.
“the body butter leaves a horrible musky smell to your body”
Shampoo and conditioner promoted notable hair growth and improved thickness.
“This shampoo and conditioner is a game changer !”
Recently received box and reviewer already enjoys several products.
“the lip gloss looked fantastic over my lipstick”
Second purchase; products well presented and parcel arrived very quickly.
“parcel arrived so fast! Didn’t even take 3 days to arrive...”
Loves products and received a quick replacement when delivery failed.
“support was very nice and quick to send me a replacement.”
First use made very dry hair feel soft, shiny and bouncy.
“from the first use my hair felt so soft and shiny”
Multiple purchases with consistently fast shipping and very helpful support.
“Shipping is always fast also!”
Products are nice but customer service support was non-existent.
“but when you need customer service assistance the support it non existent.”
Received duplicate prepacked items contrary to advertised deal and refund refused.
“nowhere even in their emails,do they state theyre pre-packed pre-chosen & all contain the same items.”
Items not dispatched, delayed delivery and fragmented refund handling.
“Still don't have my items and no response from the company on when they'll arrive.”
Product leaked in transit and company failed to respond or refund.
“It arrived in an envelope full of the purple product.”
Order missing items and customer service failed to resolve or refund.
“I ordered 3 items and only 1 was in the package.”
Gift arrived promptly, well packaged, and purchasing was easy.
“arrived promptly and well packaged”
Bought box sets for family and loved the products.
“The products across the brand are amazing.”
Longtime customer never disappointed by product quality.
“never been disappointed 😊”
Website is clear, easy to use and products are reliable.
“Everything on the website is clear and easy to use”
Yodel have lost my parcel, so my delivery did not arrive.
“Yodel have lost my parcel”
Fabulous shampoo and conditioner; planning to try more products.
“Fabulous shampoo and conditioner”
Excellent multi-use products, also popular with the reviewer's granddaughter.
“Absolutely excellent products...be it for hair, body or face.”
Reviewer considers the products good value for money.
“Well worth the money.”
Products reduced greasy hair and made a significant difference.
“Her hair doesn't get greasy as quick and now she won't use anything else.”
Uses hair, skin and body products and praises service and staff.
“I love all the give me products.”
Initially unsure but products were good and delivered quickly.
“the products are really good and came very quickly!”
Shampoo and conditioner make hair look shiny and healthy.
“it's make my hair look so shiny and healthy”
Nice products with fast delivery.
“Really nice products comes with fast delivery”
Bundle lets you try items affordably; easy order and fast delivery.
“Easy to order & fast delivery.”
Ordering was easy; delivery messages confused but goods arrived intact.
“Delivery was a bit odd as I got messages saying it was to be delivered but nothing turned up, then the next day got another message saying it would be delivered today 17 Sept, which it was.”
Argan and coconut set left hair soft and silky and pleased reviewer.
“my hair feels soft and silky”
Reviewer expresses strong affection for the brand's products.
“Love everything from give me”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Give Me Cosmetics is an online retailer that sells hair, skin, and body care products. It offers curated box sets, bundle deals, and individual branded items for gifts or personal use. Product pages show ingredients, images, and prices, and checkout accepts card and digital payments. Orders ship through third-party carriers, and the company offers gift packaging. Customer support deals with order questions, returns, and refunds via email and an online contact form.