Reviews repeatedly mention fast shipping, quick refunds, and product descriptions that match what arrives. Several customers say items showed up damaged, poorly packed, or with manufacturing flaws. A few reviews describe major communication issues, including an allegation of racist staff and missing payment confirmations. Ratings sit mostly at the high and low ends, leaving a sharply split view of customer outcomes.
Examples from available reviews (Mar 2026).
International order shipped next day and arrived in three days.
“Very fast shipping through DHL; I received the package 3 days after placing the order.”
Belt arrived badly cut and unwearable; customer service refused help.
“BIG cut in the Leather & is unwearable”
Staff were racist and rude during an in-store interaction.
“Disgustingly racist workers.”
Reviewer alleges money was taken and no confirmation was sent.
“is stole the money from my bank and hasent sent me no confirmation or anything”
Many reviews cite quick delivery and smooth returns, often with tracking updates arriving on time. Several others describe cancelled orders, late deliveries, or packages that never arrived. A few mention unauthorised charges or missing payment confirmations and warrant separate attention.
Multiple reviewers like the prices and feel the value is good when items arrive as described. Some customers say prices changed at checkout and the earlier cart price was not honoured. Reports of stolen or missing payments are rare but raise serious concerns about value.
Many customers describe an easy checkout, accurate product details, and orders arriving quickly. Others report weak packaging and parcels arriving damaged. One in-store interaction alleging racist behaviour is a single report but stands out for the overall experience.
Several reviews say the items match the descriptions and seem authentic and well made. Other customers report clear defects, including broken badges and poorly cut leather that makes items unwearable. These quality problems appear alongside otherwise positive accounts of good purchases.
Many customers mention clear, friendly interactions with staff, and some cite fast replies. A number of reviews point to missing return confirmations and little follow-up after delivery problems. The allegation of racist staff is isolated but severe and differs from typical communication issues.
Sentiment is sharply split, with repeated five-star reviews praising speed and service. At the other end, one-star reviews describe cancelled orders, damaged goods, payment issues, and serious staff misconduct. Both positive and negative experiences show up repeatedly across the reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: March 2026
Staff were racist and rude during an in-store interaction.
“Disgustingly racist workers.”
Item ordered three months ago still had not arrived.
“item still not arrived”
Tracksuit badge broke after one wear, indicating poor quality.
“The elastic band that keeps the badge on is half broken”
Belt arrived badly cut and unwearable; customer service refused help.
“BIG cut in the Leather & is unwearable”
Five items arrived beautifully packaged and the reviewer is very happy.
“VERY happy the 5 items I bought all beautifully packaged”
Item delivered quickly and refund processed promptly after return.
“customer service was excellent and fast”
International order shipped next day and arrived in three days.
“Very fast shipping through DHL; I received the package 3 days after placing the order.”
Product delivered promptly and is described as great quality.
“My product was delivered promptly and is great quality and authentic.”
Item arrived within days with tracking; delivery was very fast.
“my item arrived within days, tracking details available and came when it said it would!”
Expensive item arrived poorly packaged in a ripped paper bag.
“shipped out in a paper bag which arrived ripped in several places”
Reviewer alleges money was taken and no confirmation was sent.
“is stole the money from my bank and hasent sent me no confirmation or anything”
Jacket delivered quickly and matched its description; first-class service.
“Fast delivery and the item was as described.”
Staff member Matt provided efficient, friendly service and prompt collection.
“Matt was efficient and super friendly”
Returns were efficient and refunds were processed quickly.
“returns were efficient and quick to refund.”
Great products and prices with very fast delivery.
“Great products, amazing prices, superfast delivery!”
Returned item was received but Giulio provided no confirmation.
“they have had no confirmation from Giulio that they received my item back.”
Sneakers delivered quickly over a bank holiday and were high quality.
“The quality and style of the sneakers is second to none”
Excellent service; reviewer pleased with purchase, price and delivery.
“Excellent service from Giulio, can't fault them at all.”
Item price increased and customer service refused to honour original price.
“would not honor my price of item in my cart.”
Order was cancelled after a few days; reviewer advises avoiding company.
“About 4 days later got an email saying that my order had been cancelled.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Giulio Fashion is a fashion retailer selling clothing, footwear, and accessories through an online store. Its product pages show images, sizing details, and prices. Customers can place orders and pay using standard online payment methods. The public site also lists contact information, terms, and customer policies.