Reviews for Giulio Fashion show a split picture: many customers report fast shipping, accurate product descriptions and quick refunds, while a substantial minority report cancelled orders, damaged goods and poor communication. Concrete positives in the sample include next‑day international shipping via DHL and refunds processed within days. On the negative side, examples include long non‑delivery complaints, items arriving with significant damage and reports of unhelpful or dismissive staff. If you consider buying, check tracking and return policies, keep order confirmations, and document condition on delivery to help with any disputes.
Examples from available reviews (Feb 2026).
Staff were racist and rude during an in-store interaction.
“Disgustingly racist workers.”
Item ordered three months ago still had not arrived.
“item still not arrived”
Belt arrived badly cut and unwearable; customer service refused help.
“BIG cut in the Leather & is unwearable”
Sneakers delivered quickly over a bank holiday and were high quality.
“The quality and style of the sneakers is second to none”
Reviews describe both very fast deliveries and prompt refunds, but also frequent complaints about late or cancelled orders and inconsistent fulfilment.
Some customers report competitive prices and good sale bargains; others mention unexpected price changes, perceived misleading sale listings or poor value when items arrive damaged.
Limited mentions focused on cart/checkout, confirmation emails and website returns; the small sample leans negative with unresolved confirmations and pricing glitches.
Several shoppers praise authentic, well-presented items; a notable minority report damaged goods, broken fittings or inadequate packaging on arrival.
Multiple reviews report unresponsive or unhelpful customer service and dismissive in-store replies; fewer reviews cite clear, prompt support and tracking updates.
Customer experiences are divided: many report smooth purchases and fast shipping, while a substantial portion report cancellations, damages or poor service handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
Staff were racist and rude during an in-store interaction.
“Disgustingly racist workers.”
Item ordered three months ago still had not arrived.
“item still not arrived”
Tracksuit badge broke after one wear, indicating poor quality.
“The elastic band that keeps the badge on is half broken”
Belt arrived badly cut and unwearable; customer service refused help.
“BIG cut in the Leather & is unwearable”
Five items arrived beautifully packaged and the reviewer is very happy.
“VERY happy the 5 items I bought all beautifully packaged”
Item delivered quickly and refund processed promptly after return.
“customer service was excellent and fast”
International order shipped next day and arrived in three days.
“Very fast shipping through DHL; I received the package 3 days after placing the order.”
Product delivered promptly and is described as great quality.
“My product was delivered promptly and is great quality and authentic.”
Item arrived within days with tracking; delivery was very fast.
“my item arrived within days, tracking details available and came when it said it would!”
Expensive item arrived poorly packaged in a ripped paper bag.
“shipped out in a paper bag which arrived ripped in several places”
Reviewer alleges money was taken and no confirmation was sent.
“is stole the money from my bank and hasent sent me no confirmation or anything”
Jacket delivered quickly and matched its description; first-class service.
“Fast delivery and the item was as described.”
Staff member Matt provided efficient, friendly service and prompt collection.
“Matt was efficient and super friendly”
Returns were efficient and refunds were processed quickly.
“returns were efficient and quick to refund.”
Great products and prices with very fast delivery.
“Great products, amazing prices, superfast delivery!”
Returned item was received but Giulio provided no confirmation.
“they have had no confirmation from Giulio that they received my item back.”
Sneakers delivered quickly over a bank holiday and were high quality.
“The quality and style of the sneakers is second to none”
Excellent service; reviewer pleased with purchase, price and delivery.
“Excellent service from Giulio, can't fault them at all.”
Item price increased and customer service refused to honour original price.
“would not honor my price of item in my cart.”
Order was cancelled after a few days; reviewer advises avoiding company.
“About 4 days later got an email saying that my order had been cancelled.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Giulio Fashion is an online fashion retailer that lists and ships clothing and accessories. Consumers researching the brand typically focus on delivery times, returns and customer service when checking reviews.