Reviews show frequent praise for Geekbuying’s responsive customer service and quick shipping; many customers report successful replacements or refunds when products are faulty. Several reviewers highlight competitive pricing, coupons or free accessories as added value. A small number of reviews describe delivery hiccups or product defects prior to resolution—consumers should check seller shipping country and product model carefully before ordering. For disputes or wrong orders, reviewers recommend using the chat or service centre, keeping order records and confirming refund or replacement timelines.
Examples from available reviews (Jun 2022 – Feb 2026).
Fast deliveries and very responsive, professional customer service.
“Deliveries are extremely fast, and the products always arrived in excellent condition.”
Professional support shipped a free replacement screen that fixed the console.
“they promptly shipped me a replacement screen at no extra cost.”
Received the same product cheaper with free gifts and prompt replies.
“I received the same product with lower price and some free gifts”
Fast delivery; support replaced a faulty gamepad after initial issues.
“They responded quickly and sent me a new one”
Most reviewers report fast, well-packaged deliveries and efficient order handling; a small number describe failed delivery attempts or delays that required follow-up.
Several reviewers note competitive pricing, occasional coupons and free gifts compared with brand or official sites, contributing to a perception of good value.
Only a few reviews mention the webshop experience: localisation and tracking are praised where noted, while delivery customisation is described as less flexible.
Many products arrive intact, but multiple reviewers report manufacturing faults; those faults were commonly resolved via replacement parts or refunds.
Reviewers consistently describe chat and support as responsive and helpful, with staff arranging refunds, replacements and follow-ups in most cases.
Most reviewers summarise a positive overall experience, noting repeat purchases, problem resolution and satisfactory deliveries as reasons for recommendation.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Found the site excellent but delivery options could improve slightly.
“the only minor aspect that could be improved is delivery”
An undelivered €232 order prompted month-long useless correspondence with support.
“they take no responsibility for the delivery of your order by 3rd party delivery services.”
Bought high-value items and Geekbuying supported them through manufacturer problems.
“they supported me through every problem I've had.”
Filament discounts were significantly cheaper than local e-shops.
“In fact, I bought 90% of my filaments at Geekbuying”
Reviewer checks Geekbuying first when needing tools or electronics.
“ΚΑΛΕΣ ΚΑΙ ΣΥΜΦΕΡΟΥΣΕΣ ΑΓΟΡΕΣ”
Fast delivery and products offered good value for money.
“Fast delivery, excellent products, value for money.”
Found the best internet price and super-fast delivery.
“Best price on the internet, super-fast delivery.”
Shipment arrived on time and product matched expectations.
“Good shipment arrived in time, good price and good product”
Ordering was very easy with fast delivery and good prices.
“Very easy ordering, fast delivery.and nice prices :)”
Package was well packed and the console arrived new and perfect.
“Pacco ben imballato e console nuova e perfetta.”
Good service; reviewer would buy again with confidence.
“Good service, i would gladly buy again with confidence.”
Fast delivery, great prices, and quick claims handling.
“Nejlepší prodejce, rychlé dodání zboží za skvělé ceny.”
Payment bug prevents ordering; support has not responded.
“je n'ai jamais eu de réponses.”
Fast delivery, good battery quality, and responsive customer support.
“Fast delivery great battery for the price range and best customer support fast to respond”
Saved money and successfully bought a new 3D printer here.
“Everything you need is here!”
Fast service, immediate delivery, and competitive prices.
“Γρήγορη εξυπηρέτηση, άμεση παράδοση των προϊόντων”
Item arrived on time in perfect condition; second positive order.
“Item arrived in time, in perfect condition.”
Satisfied; product works well and charges in about three hours.
“Jestem usatysfakcjonowany.”
Customer service is attentive and responsive to problems.
“Service client à l'écoute et réactif en cas de problème”
Fast, accurate delivery and excellent value for money.
“Livraison rapide et conforme. Excellent rapport qualité prix.”
I recently had the pleasure of shopping at Geekbuying and I am thrilled with my experience. The range of consumer electronics gadgets available is impressive; there's something for everyone on this site. As someone who loves technology, I was ecstatic to discover that they sell e-bikes, e-scooters, 3D printers, vacuum cleaners and TV-boxes which are otherwise hard to find in other online shops.
Not only do they have a great selection of products but their customer service team was also top-notch. They were extremely knowledgeable and helpful when I reached out with some questions about the products I was considering purchasing.
The shipping process was also very efficient; my package arrived earlier than expected and it was packaged securely so nothing inside got damaged during transit.
Overall, my shopping experience at Geekbuying exceeded all my expectations, from the amazing selection available to the exceptional customer service provided by their team.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Geekbuying is an online retailer specialising in consumer electronics and accessories, operating internationally. The site lists products across categories such as e-mobility, 3D printers, home appliances and TV/streaming devices, and provides online customer support, shipping options and after-sales processes. Consumers researching Geekbuying often look for information on delivery, warranties, returns and customer support performance.