Reviews Analysed
1
We Collect & Analyse Reviews
Gecko Mobile
Experiences & Reviews
Gecko Mobile is a retail brand name associated with the sale of mobile phones and related accessories. Consumers searching reviews for Gecko Mobile commonly look for information on in‑store customer service, product availability and staff communication to decide whether to visit or buy.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1410d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Single review describes poor in‑store service: staff appeared uninterested, gave evasive responses and the customer felt ignored and unassisted.
Share
Mixed
25%
💰
Value for money
No reviews mention pricing, discounts or perceived value for money; there is no direct evidence about cost or value.
Share
Mixed
0%
⚡
User experience
Reviewer reports a negative store visit: they left without buying after feeling unserved and frustrated by staff behaviour in the shop.
Share
Mixed
25%
🔧
Product quality
Product condition, reliability and quality are not discussed in the available review; comments focus on staff and display availability.
Share
Mixed
0%
📞
Communication
The review highlights communication issues: staff allegedly frowned, were evasive and could not provide a clear answer about product availability.
Share
Mixed
25%
⭐
Overall experience
Overall impression from the single review is negative: the customer left dissatisfied, would not return while the same staff remain, and does not recommend the store.
Share
Mixed
25%
Our Independent Methodology
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Data Collection
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 1 verified reviews (September 2025).
iPhone 7 Plus Case
"I went to the Gecko Mobile Shop store in order to find out whether they have iPhone 7 Plus. Staff seemed OK at first and I showed them my iPhone 6, but she frowned and said they were not interested in that. Then I asked why the iPhone 7 Plus was not on display when every mobile shop has them. I was unaware of how the salesmen can do a bad job. Once I learned that I was not going to be attended to, I gave up and drove my car home. The lady that served me at Gecko Mobile Shop was so unprofessional. She could not give me a straight answer, simply because I asked too many questions! I wouldn’t want to go there again if the unprofessional lady is still working at the store. I don't recommend the store!
"
Leoren
Collected.reviews
Dec 03, 2021
Featured for: Expresses overall non‑recommendation
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Leoren
Collected.reviews
Dec 03, 2021
iPhone 7 Plus Case
I went to the Gecko Mobile Shop store in order to find out whether they have iPhone 7 Plus. Staff seemed OK at first and I showed them my iPhone 6, but she frowned and said they were not interested in that. Then I asked why the iPhone 7 Plus was not on display when every mobile shop has them. I was unaware of how the salesmen can do a bad job. Once I learned that I was not going to be attended to, I gave up and drove my car home. The lady that served me at Gecko Mobile Shop was so unprofessional. She could not give me a straight answer, simply because I asked too many questions! I wouldn’t want to go there again if the unprofessional lady is still working at the store. I don't recommend the store!
Conclusion
Available public feedback for Gecko Mobile is limited to a single detailed review that highlights problems with in‑store service and staff communication. The reviewer reports staff appearing uninterested, giving evasive answers about an iPhone 7 Plus not being on display, and leaving the shop without making a purchase. Given the small sample size, this summary is indicative rather than conclusive; prospective customers should check multiple recent reviews and confirm stock or policies before visiting. If service and clear communication are priorities, callers may wish to contact a store directly to verify availability and assistance policies.