Customer reviews for GB Posters show a clear pattern: many buyers praise product quality, sensible packaging and good value, and multiple reviewers report fast delivery. At the same time a noticeable number of reviews describe fulfilment errors (missing or wrong items), delayed deliveries and unanswered email enquiries. Several case notes show problems later resolved by customer service, while others remain unresolved in reviewers' accounts. If you are researching GB Posters, weigh frequent positive comments about quality and price against the repeated reports of communication and delivery issues, and keep order confirmations and correspondence for any dispute.
Examples from available reviews (Jul 2022 – Feb 2026).
Parcel lost, arrived damaged and customer service ignored repeated emails.
“Customer service is absolutely non existent”
Simple ordering, reliable delivery and good communication; quality frame received.
“Good quality frame.”
Damaged frame was quickly replaced after sending a photo, prompt resolution.
“A quick photo of the damage and a new frame was despatched”
Half the order was missing and enquiries received no response.
“Half of order missing and no response to enquiries”
Many reviewers praise prompt packing and fast delivery, but a notable subset report late, missing or incorrect deliveries and fulfilment problems.
Several customers note low prices, good value and occasional student discounts, with consistent positive comments about pricing.
A small number find the website and ordering simple and straightforward, though few reviews discuss site experience explicitly.
Most reviewers report posters, frames and mugs that arrive well packed and in good condition; a minority report damaged items on arrival.
Some customers describe quick, helpful responses and successful issue resolution, while others report unanswered emails and slow or no replies.
Overall feedback is split: many repeat positive purchases and recommend the shop, but recurring fulfilment and support failures reduce trust for some buyers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fast delivery and a good quality, reasonably priced mug.
“Good quality mug purchased and reasonably priced.”
Half the order was missing and enquiries received no response.
“Half of order missing and no response to enquiries”
No confirmation, poor communication and delivery arrived late for birthday.
“I paid for a 48 hr delivery, but it arrived in 5 days!”
Initial lack of confirmation and replies, then swift response resolved issue.
“received an email almost instantly”
Sent two emails about incorrect delivery and received no response.
“I have sent 2 emails regarding an incorrect delivery and I have had no response.”
Received the wrong poster again and got no response after 72 hours.
“Wrong poster turned up (2nd time in recent history).”
Simple ordering, reliable delivery and good communication; quality frame received.
“Good quality frame.”
Items were well packed and arrived quickly.
“Packed well, arrived quickly”
Fast delivery and low prices with good quality posters.
“low prices, good quality”
Parcel lost, arrived damaged and customer service ignored repeated emails.
“Customer service is absolutely non existent”
Great service and they love their poster.
“Great service & I love my poster. Thanks”
Praises both the service and the product.
“Great Service & Great Product”
Website easy to use with good selection and quick delivery.
“Easy site to negotiate.”
Received wrong poster and support has not attempted to rectify the issue.
“Sent me the wrong poster”
Quick delivery, good product, well packaged and good value.
“Quick delivery, good product, sensibly packaged and good value and price.”
Consistently pleasant dealings with great products and service.
“Always an absolute pleasure dealing with GB posters.”
Reviewer received a good product and good service.
“Good product, good service thank you.”
Small order issue was immediately rectified by excellent customer service.
“Excellent customer service.”
Damaged frame was quickly replaced after sending a photo, prompt resolution.
“A quick photo of the damage and a new frame was despatched”
Received top quality posters at a brilliant price and well packed.
“Posters I recieved were top quality”
I recently purchased some merchandise from GB Posters, and I have to say that my experience was very positive. They live up to their reputation as a leading supplier of brand merchandise and gifts with an impressive selection of products from the world's top movie, music, and gaming brands.
One thing that stood out to me about GB Posters is their excellent customer service. Any questions or concerns I had were quickly addressed by their friendly support team. Additionally, they offer a 20% student discount which was greatly appreciated!
Another highlight for me was their free delivery policy - it's always great to not have to worry about paying extra for shipping.
The quality of the products themselves also exceeded my expectations. The posters came in perfect condition and looked even better than they did on the website.
Overall I highly recommend GB Posters as a place to find your next favorite piece of merchandise or gift item!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GB Posters is an online retailer focused on posters and related wall art, selling frames and printed merchandise through an e-commerce website. Consumers often search for GB Posters reviews to assess delivery performance, product condition, pricing and customer support before purchasing.