Reviewers often praise the print and frame quality, secure packaging, and fast dispatch. Several shoppers say posters and frames are good value. Others report missing or incorrect items and repeated enquiries that went unanswered. Support ranges from quick fixes to no reply at all.
Examples from available reviews (Jul 2022 – Mar 2026).
Received top quality posters at a brilliant price and well packed.
“Posters I recieved were top quality”
Great service and they love their poster.
“Great service & I love my poster. Thanks”
Half the order was missing and enquiries received no response.
“Half of order missing and no response to enquiries”
Received the wrong poster again and got no response after 72 hours.
“Wrong poster turned up (2nd time in recent history).”
Many reviews describe simple ordering, secure packing, and fast fulfilment. Several customers say damaged items were replaced quickly after they sent a photo. A smaller group report late deliveries that missed promised timeframes.
Numerous reviewers say they got good-quality prints at low prices and found the purchase good value overall. Positive feedback often links value with sensible packaging and on-time delivery. Very few comments question the price compared with the service.
Customers often mention an easy-to-navigate website and a quick checkout. Many also note fast delivery and packaging that arrived intact. A few say delivery issues or item mistakes disrupted the experience.
Several reviews describe high-quality posters and sturdy frames arriving in good condition. Multiple comments point to careful packing that protected items in transit. A small number report damaged or incorrect items that needed follow-up.
A distinct group of reviews say emails went unanswered and enquiries stayed unresolved after missing or incorrect deliveries. Other customers describe immediate email replies and quick resolutions. Overall, support responsiveness appears highly inconsistent.
Many customers leave five-star feedback for product quality, packaging, and timely delivery. Several others give low ratings because messages were ignored and orders arrived wrong or incomplete. Reviews show a clear split between high satisfaction and severe service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Fast delivery and a good quality, reasonably priced mug.
“Good quality mug purchased and reasonably priced.”
Half the order was missing and enquiries received no response.
“Half of order missing and no response to enquiries”
No confirmation, poor communication and delivery arrived late for birthday.
“I paid for a 48 hr delivery, but it arrived in 5 days!”
Initial lack of confirmation and replies, then swift response resolved issue.
“received an email almost instantly”
Sent two emails about incorrect delivery and received no response.
“I have sent 2 emails regarding an incorrect delivery and I have had no response.”
Received the wrong poster again and got no response after 72 hours.
“Wrong poster turned up (2nd time in recent history).”
Simple ordering, reliable delivery and good communication; quality frame received.
“Good quality frame.”
Items were well packed and arrived quickly.
“Packed well, arrived quickly”
Fast delivery and low prices with good quality posters.
“low prices, good quality”
Parcel lost, arrived damaged and customer service ignored repeated emails.
“Customer service is absolutely non existent”
Great service and they love their poster.
“Great service & I love my poster. Thanks”
Praises both the service and the product.
“Great Service & Great Product”
Website easy to use with good selection and quick delivery.
“Easy site to negotiate.”
Received wrong poster and support has not attempted to rectify the issue.
“Sent me the wrong poster”
Quick delivery, good product, well packaged and good value.
“Quick delivery, good product, sensibly packaged and good value and price.”
Consistently pleasant dealings with great products and service.
“Always an absolute pleasure dealing with GB posters.”
Reviewer received a good product and good service.
“Good product, good service thank you.”
Small order issue was immediately rectified by excellent customer service.
“Excellent customer service.”
Damaged frame was quickly replaced after sending a photo, prompt resolution.
“A quick photo of the damage and a new frame was despatched”
Received top quality posters at a brilliant price and well packed.
“Posters I recieved were top quality”
I recently purchased some merchandise from GB Posters, and I have to say that my experience was very positive. They live up to their reputation as a leading supplier of brand merchandise and gifts with an impressive selection of products from the world's top movie, music, and gaming brands.
One thing that stood out to me about GB Posters is their excellent customer service. Any questions or concerns I had were quickly addressed by their friendly support team. Additionally, they offer a 20% student discount which was greatly appreciated!
Another highlight for me was their free delivery policy - it's always great to not have to worry about paying extra for shipping.
The quality of the products themselves also exceeded my expectations. The posters came in perfect condition and looked even better than they did on the website.
Overall I highly recommend GB Posters as a place to find your next favorite piece of merchandise or gift item!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
GB Posters is an online retailer selling posters, prints, and framing products. Its range includes art prints and photographic posters, plus ready-made frames and mounting options. Product pages show images, sizes, and material details to help customers choose. Shoppers order through an online checkout, with delivery to UK addresses. Customer support contact options are provided for after-purchase questions and returns.