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Garrison Tailors
Reviews & Experiences

Reviews indicate Garrison Tailors is regularly praised for product quality and fast shipping, with multiple customers noting very quick deliveries. Several reviewers describe helpful customer service and straightforward exchanges or refunds handled promptly. A minority report problems: occasional delivery delays (including customs holds), limited stock availability, and a returns policy that requires customers to pay postage. Prospective buyers should check stock and returns details before ordering and may expect strong product quality and responsive after‑sales support in most cases.

Overview & Key Metrics

Review count
22
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Mostly positive accounts of attentive, helpful staff and smooth post-purchase handling, including exchanges and refunds.

💰

Value for money

Mixed mentions: several reviewers cite good prices or sale value, while a few raise cost concerns or return postage charges.

User experience

Frequent positive notes on fast shipping and simple ordering; a minority report delivery delays or stock-related setbacks.

🔧

Product quality

Consistently praised garment and accessory quality across reviews; customers cite sturdy construction and accurate tailoring.

📞

Communication

Several customers report clear, professional replies from staff; a few say email responses can be slow or delayed.

Overall experience

Most reviewers report a positive overall experience, citing quality and service, though isolated shipping or contact issues occur.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Heather Stewart service

Impressively swift delivery and a hassle-free returns process with excellent aftercare.

“the return process was hassle-free.”

Jan 26, 2026 · trustpilot.com
Dale Riley quality

First purchase; product was great quality and well priced.

“Great quality, well priced.”

Sep 30, 2025 · trustpilot.com
Carl Barber quality

Very fast delivery and extremely high quality; no problems reported.

“Extremely high quality”

Sep 30, 2025 · trustpilot.com
Frances Warman quality

Received a fabulous quality hat box quickly and at a good price.

“A fabulous quality item delivered within 24hrs or so from placing my order.”

Sep 30, 2025 · trustpilot.com
THOMAS MANNION communication

Clothing quality is good but customer communication is slow and difficult.

“almost impossible to get in touch with them”

Sep 30, 2025 · trustpilot.com
julie value

Loved the hat box; great value and suited the wedding need.

“Absolutely love my hat box”

Sep 30, 2025 · trustpilot.com
Beverley Green experience

Delivery was speedy and the reviewer found it amazing.

“Speedy delivery, absolutely amazing”

Sep 30, 2025 · trustpilot.com
ASA BELIEVER service

Order has been delayed and remains in Spain customs a month later.

“A month later it's still sitting in Spain customs”

Sep 30, 2025 · trustpilot.com
customer service

Order arrived one day after ordering despite timing worries; reviewer very happy.

“I got my order a day after placing it”

Sep 30, 2025 · trustpilot.com
Thomas S.
Sep 30, 2025 · trustpilot.com
DayDay quality

Reviewer loves the product and appreciated fast shipping.

“lovethe product and fast shipping”

Sep 30, 2025 · trustpilot.com
Andre Leech experience

Reviewer describes the overall experience as brilliant and faultless.

“Brill All Round, Faultless.”

Sep 30, 2025 · trustpilot.com
David quality

Good service and the product was of amazing quality; reviewer very pleased.

“the product is amazing quality”

Sep 30, 2025 · trustpilot.com
Paul Clarke quality

Reviewer states this was another good purchase and is satisfied.

“Another good purchase.”

Sep 30, 2025 · trustpilot.com
Phil Miller service

Ordering was quick and exchanges were handled friendly and speedily.

“the exchange was handled in a friendly and speedy manner.”

Sep 30, 2025 · trustpilot.com
DAMON PHILLIPS service

Service was swift and communication good, but returns postage must be paid.

“you have to pay for the return postage.”

Sep 30, 2025 · trustpilot.com
Matthew Tootell quality

Item was excellent quality despite being too big; reviewer will seek new stock.

“it was of excellent quality”

Sep 30, 2025 · trustpilot.com
James Carter quality

Suit quality impressed and customer service handled exchanges and refunds promptly.

“just how impressed I am with the quality of their clothing.”

Sep 30, 2025 · trustpilot.com
David Jones quality

Waistcoat beautifully tailored, cap perfect; speedy delivery and good packaging.

“My waistcoat is beautifully tailored”

Sep 30, 2025 · trustpilot.com
Mazz value

Son-in-law loved his cap box; reviewer included a photo and bought in a sale.

“My son-in-law, loved his cap box.”

Sep 30, 2025 · trustpilot.com
Shaun service

Quick delivery and hassle-free exchange for incorrect coat size; strong recommendation.

“swapped without any fuss”

Sep 30, 2025 · trustpilot.com
Araceli Adams 5/5

I recently purchased a few items from Garrison Tailors, and I must say that my experience with them has been incredibly positive. This luxury menswear brand truly lives up to its reputation of being the official clothing supplier for Peaky Blinders.

Aside from their excellent quality products, what really stood out to me was their customer service. From start to finish, the staff members were attentive and accommodating. They guided me through the selection process and made sure that I got exactly what I wanted.

The website itself is also user-friendly; it's simple and easy-to-navigate which makes online shopping a breeze. The checkout process was smooth and secure, which gave me peace of mind regarding my order and payment information.

When my order arrived, (which didn't take long!) I was blown away by the attention to detail in terms of packaging – everything felt very luxurious! But most importantly, when trying on the clothes themselves I could feel comfortable knowing not only did they look good but felt great too!

Overall, Garrison Tailors exceeded my expectations in every way possible -from initial purchase till after-sales services- leaving me feeling satisfied with both product AND experience alike.

May 21, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Garrison Tailors

Garrison Tailors is a menswear label operating an online retail presence that focuses on tailored garments and accessories. People researching the brand should review product pages, sizing guidance, shipping terms and the returns policy on the official website before purchase. The company sells finished clothing and accessory items via e-commerce and supports customers through post‑purchase services such as exchanges and refunds.