Reviews Analysed
21
We Collect & Analyse Reviews
Garrison Tailors
Experiences & Reviews
Garrison Tailors is a menswear label operating an online retail presence that focuses on tailored garments and accessories. People researching the brand should review product pages, sizing guidance, shipping terms and the returns policy on the official website before purchase. The company sells finished clothing and accessory items via e-commerce and supports customers through post‑purchase services such as exchanges and refunds.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
19d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Mostly positive accounts of attentive, helpful staff and smooth post-purchase handling, including exchanges and refunds.
Share
Strong
10%
💰
Value for money
Mixed mentions: several reviewers cite good prices or sale value, while a few raise cost concerns or return postage charges.
Share
Mixed
10%
⚡
User experience
Frequent positive notes on fast shipping and simple ordering; a minority report delivery delays or stock-related setbacks.
Share
Strong
20%
🔧
Product quality
Consistently praised garment and accessory quality across reviews; customers cite sturdy construction and accurate tailoring.
Share
Strong
22%
📞
Communication
Several customers report clear, professional replies from staff; a few say email responses can be slow or delayed.
Share
Strong
7%
⭐
Overall experience
Most reviewers report a positive overall experience, citing quality and service, though isolated shipping or contact issues occur.
Share
Strong
32%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Luxury & Quality at its finest
"I recently purchased a few items from Garrison Tailors, and I must say that my experience with them has been incredibly positive. This luxury menswear brand truly lives up to its reputation of being the official clothing supplier for Peaky Blinders. Aside from their excellent quality products, what really stood out to me was their customer service. From start to finish, the staff members were attentive and accommodating. They guided me through the selection process and made sure that I got exactly what I wanted. The website itself is also user-friendly; it's simple and easy-to-navigate which makes online shopping a breeze. The checkout process was smooth and secure, which gave me peace of mind regarding my order and payment information. When my order arrived, (which didn't take long!) I was blown away by the attention to detail in terms of packaging – everything felt very luxurious! But most importantly, when trying on the clothes themselves I could feel comfortable knowing not only did they look good but felt great too! Overall, Garrison Tailors exceeded my expectations in every way possible -from initial purchase till after-sales services- leaving me feeling satisfied with both product AND experience alike."
Araceli Adams
Collected.reviews
May 21, 2022
Featured for: detailed praise: service, UX, product
A month later it's still sitting in…
"A month later it's still..."
ASA BELIEVER
Trustpilot
Sep 30, 2025
Featured for: delivery issue stuck in customs
Keeping quality clothing alive!!
"I have been pleased with the quality of the clothing Garrison Tailors produce. However, in my experience it is almost..."
THOMAS MANNION
Trustpilot
Sep 30, 2025
Featured for: difficulty contacting customer support
Excellent clothing, but not enough of it.
"After recently ordering a suit from Garrison Tailors via their online shop, I can only say just how impressed I am with the quality of their clothing..."
James Carter
Trustpilot
Sep 30, 2025
Featured for: exchange handled promptly by customer service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
Dale Riley
trustpilot.com
Sep 30, 2025
Great quality
Great quality, well priced. This was my first purchase, but it won't be my last. I had my ey...
C
Carl Barber
trustpilot.com
Sep 30, 2025
Very fast delivery
Very fast delivery Extremely high quality No pro...
F
Frances Warman
trustpilot.com
Sep 30, 2025
A fabulous quality item delivered…
A fabulous quality item delivered within 24hrs or so from placing my order. I looked long and hard for a decent quality, sturdy hat box and was very p...
T
THOMAS MANNION
trustpilot.com
Sep 30, 2025
Keeping quality clothing alive!!
I have been pleased with the quality of the clothing Garrison Tailors produce. However, in my experience it is almost...
j
julie
trustpilot.com
Sep 30, 2025
Absolutely love my hat box
Absolutely love my hat box, great value and just what I needed for my fascinator for my Daughters wedding. I had a little problem with getting my orde...
B
Beverley Green
trustpilot.com
Sep 30, 2025
Speedy delivery
Speedy delivery,...
A
ASA BELIEVER
trustpilot.com
Sep 30, 2025
A month later it's still sitting in…
A month later it's still...
c
customer
trustpilot.com
Sep 30, 2025
Very happy
Put my order in. I was a bit worried I wouldn't get it in time as...
T
Thomas S.
trustpilot.com
Sep 30, 2025
The Peaky Blinders are behind this…
The Peaky Blinders are behind this brand, e...
D
DayDay
trustpilot.com
Sep 30, 2025
lovethe product and fast shipping
lovethe product...
A
Andre Leech
trustpilot.com
Sep 30, 2025
Brill All Round
...
D
David
trustpilot.com
Sep 30, 2025
Good service and the product is amazing…
Good service and the product i...
P
Paul Clarke
trustpilot.com
Sep 30, 2025
Another good purchase.
...
P
Phil Miller
trustpilot.com
Sep 30, 2025
Ordering was quick and simple
Ordering was quick and simple. One postage for my two orders and, when I realised I had selected...
D
DAMON PHILLIPS
trustpilot.com
Sep 30, 2025
You have to pay for the return postage.
Good swift service. Fine clothing. Good customer communication. Although, you have to pay for the return postage. As they don't offe...
M
Matthew Tootell
trustpilot.com
Sep 30, 2025
Even though the cost was to big it was…
Even though the cost was to big it was of excellent qu...
J
James Carter
trustpilot.com
Sep 30, 2025
Excellent clothing, but not enough of it.
After recently ordering a suit from Garrison Tailors via their online shop, I can only say just how impressed I am with the quality of their clothing...
D
David Jones
trustpilot.com
Sep 30, 2025
Super products & service
Great products. My waistcoat is beautifully tailored an...
M
Mazz
trustpilot.com
Sep 30, 2025
'Peaky's' hat box & cufflinks.
My son-in-law, loved his cap box. Inside the base, I carefully placed, a great colour photo of the main cast of 'Peaky's',...
S
Shaun
trustpilot.com
Sep 30, 2025
Very quick delivery
Very quick delivery on both original and replacement order. I ordered incorrect size coat wh...
Conclusion
Reviews indicate Garrison Tailors is regularly praised for product quality and fast shipping, with multiple customers noting very quick deliveries. Several reviewers describe helpful customer service and straightforward exchanges or refunds handled promptly. A minority report problems: occasional delivery delays (including customs holds), limited stock availability, and a returns policy that requires customers to pay postage. Prospective buyers should check stock and returns details before ordering and may expect strong product quality and responsive after‑sales support in most cases.