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We Collect & Analyse Reviews

Garrison Tailors
Experiences & Reviews

Garrison Tailors is a menswear label operating an online retail presence that focuses on tailored garments and accessories. People researching the brand should review product pages, sizing guidance, shipping terms and the returns policy on the official website before purchase. The company sells finished clothing and accessory items via e-commerce and supports customers through post‑purchase services such as exchanges and refunds.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 19d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Mostly positive accounts of attentive, helpful staff and smooth post-purchase handling, including exchanges and refunds.

Share
10%
Strong
💰

Value for money

Mixed mentions: several reviewers cite good prices or sale value, while a few raise cost concerns or return postage charges.

Share
10%
Mixed

User experience

Frequent positive notes on fast shipping and simple ordering; a minority report delivery delays or stock-related setbacks.

Share
20%
Strong
🔧

Product quality

Consistently praised garment and accessory quality across reviews; customers cite sturdy construction and accurate tailoring.

Share
22%
Strong
📞

Communication

Several customers report clear, professional replies from staff; a few say email responses can be slow or delayed.

Share
7%
Strong

Overall experience

Most reviewers report a positive overall experience, citing quality and service, though isolated shipping or contact issues occur.

Share
32%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
Dale Riley
trustpilot.com Sep 30, 2025

Great quality

Great quality, well priced. This was my first purchase, but it won't be my last. I had my ey...

C
Carl Barber
trustpilot.com Sep 30, 2025

Very fast delivery

Very fast delivery Extremely high quality No pro...

F
Frances Warman
trustpilot.com Sep 30, 2025

A fabulous quality item delivered…

A fabulous quality item delivered within 24hrs or so from placing my order. I looked long and hard for a decent quality, sturdy hat box and was very p...

T
THOMAS MANNION
trustpilot.com Sep 30, 2025

Keeping quality clothing alive!!

I have been pleased with the quality of the clothing Garrison Tailors produce. However, in my experience it is almost...

j
julie
trustpilot.com Sep 30, 2025

Absolutely love my hat box

Absolutely love my hat box, great value and just what I needed for my fascinator for my Daughters wedding. I had a little problem with getting my orde...

B
Beverley Green
trustpilot.com Sep 30, 2025

Speedy delivery

Speedy delivery,...

A
ASA BELIEVER
trustpilot.com Sep 30, 2025

A month later it's still sitting in…

A month later it's still...

c
customer
trustpilot.com Sep 30, 2025

Very happy

Put my order in. I was a bit worried I wouldn't get it in time as...

T
Thomas S.
trustpilot.com Sep 30, 2025

The Peaky Blinders are behind this…

The Peaky Blinders are behind this brand, e...

D
DayDay
trustpilot.com Sep 30, 2025

lovethe product and fast shipping

lovethe product...

A
Andre Leech
trustpilot.com Sep 30, 2025

Brill All Round

...

D
David
trustpilot.com Sep 30, 2025

Good service and the product is amazing…

Good service and the product i...

P
Paul Clarke
trustpilot.com Sep 30, 2025

Another good purchase.

...

P
Phil Miller
trustpilot.com Sep 30, 2025

Ordering was quick and simple

Ordering was quick and simple. One postage for my two orders and, when I realised I had selected...

D
DAMON PHILLIPS
trustpilot.com Sep 30, 2025

You have to pay for the return postage.

Good swift service. Fine clothing. Good customer communication. Although, you have to pay for the return postage. As they don't offe...

M
Matthew Tootell
trustpilot.com Sep 30, 2025

Even though the cost was to big it was…

Even though the cost was to big it was of excellent qu...

J
James Carter
trustpilot.com Sep 30, 2025

Excellent clothing, but not enough of it.

After recently ordering a suit from Garrison Tailors via their online shop, I can only say just how impressed I am with the quality of their clothing...

D
David Jones
trustpilot.com Sep 30, 2025

Super products & service

Great products. My waistcoat is beautifully tailored an...

M
Mazz
trustpilot.com Sep 30, 2025

'Peaky's' hat box & cufflinks.

My son-in-law, loved his cap box. Inside the base, I carefully placed, a great colour photo of the main cast of 'Peaky's',...

S
Shaun
trustpilot.com Sep 30, 2025

Very quick delivery

Very quick delivery on both original and replacement order. I ordered incorrect size coat wh...

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Conclusion

Reviews indicate Garrison Tailors is regularly praised for product quality and fast shipping, with multiple customers noting very quick deliveries. Several reviewers describe helpful customer service and straightforward exchanges or refunds handled promptly. A minority report problems: occasional delivery delays (including customs holds), limited stock availability, and a returns policy that requires customers to pay postage. Prospective buyers should check stock and returns details before ordering and may expect strong product quality and responsive after‑sales support in most cases.