Garrison Tailors
Experiences & Reviews
Garrison Tailors is a menswear label operating an online retail presence that focuses on tailored garments and accessories. People researching the brand should review product pages, sizing guidance, shipping terms and the returns policy on the official website before purchase. The company sells finished clothing and accessory items via e-commerce and supports customers through post‑purchase services such as exchanges and refunds.
Overview & Key Metrics
Our Analysis
Service quality
Mostly positive accounts of attentive, helpful staff and smooth post-purchase handling, including exchanges and refunds.
Value for money
Mixed mentions: several reviewers cite good prices or sale value, while a few raise cost concerns or return postage charges.
User experience
Frequent positive notes on fast shipping and simple ordering; a minority report delivery delays or stock-related setbacks.
Product quality
Consistently praised garment and accessory quality across reviews; customers cite sturdy construction and accurate tailoring.
Communication
Several customers report clear, professional replies from staff; a few say email responses can be slow or delayed.
Overall experience
Most reviewers report a positive overall experience, citing quality and service, though isolated shipping or contact issues occur.
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AI Analysis
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Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Luxury & Quality at its finest
"I recently purchased a few items from Garrison Tailors, and I must say that my experience with them has been incredibly positive. This luxury menswear brand truly lives up to its reputation of being the official clothing supplier for Peaky Blinders. Aside from their excellent quality products, what really stood out to me was their customer service. From start to finish, the staff members were attentive and accommodating. They guided me through the selection process and made sure that I got exactly what I wanted. The website itself is also user-friendly; it's simple and easy-to-navigate which makes online shopping a breeze. The checkout process was smooth and secure, which gave me peace of mind regarding my order and payment information. When my order arrived, (which didn't take long!) I was blown away by the attention to detail in terms of packaging – everything felt very luxurious! But most importantly, when trying on the clothes themselves I could feel comfortable knowing not only did they look good but felt great too! Overall, Garrison Tailors exceeded my expectations in every way possible -from initial purchase till after-sales services- leaving me feeling satisfied with both product AND experience alike."
A month later it's still sitting in…
"A month later it's still..."
Keeping quality clothing alive!!
"I have been pleased with the quality of the clothing Garrison Tailors produce. However, in my experience it is almost..."
Excellent clothing, but not enough of it.
"After recently ordering a suit from Garrison Tailors via their online shop, I can only say just how impressed I am with the quality of their clothing..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Great quality
Great quality, well priced. This was my first purchase, but it won't be my last. I had my ey...
Very fast delivery
Very fast delivery Extremely high quality No pro...
A fabulous quality item delivered…
A fabulous quality item delivered within 24hrs or so from placing my order. I looked long and hard for a decent quality, sturdy hat box and was very p...
Keeping quality clothing alive!!
I have been pleased with the quality of the clothing Garrison Tailors produce. However, in my experience it is almost...
Absolutely love my hat box
Absolutely love my hat box, great value and just what I needed for my fascinator for my Daughters wedding. I had a little problem with getting my orde...
Speedy delivery
Speedy delivery,...
A month later it's still sitting in…
A month later it's still...
Very happy
Put my order in. I was a bit worried I wouldn't get it in time as...
The Peaky Blinders are behind this…
The Peaky Blinders are behind this brand, e...
lovethe product and fast shipping
lovethe product...
Brill All Round
...
Good service and the product is amazing…
Good service and the product i...
Another good purchase.
...
Ordering was quick and simple
Ordering was quick and simple. One postage for my two orders and, when I realised I had selected...
You have to pay for the return postage.
Good swift service. Fine clothing. Good customer communication. Although, you have to pay for the return postage. As they don't offe...
Even though the cost was to big it was…
Even though the cost was to big it was of excellent qu...
Excellent clothing, but not enough of it.
After recently ordering a suit from Garrison Tailors via their online shop, I can only say just how impressed I am with the quality of their clothing...
Super products & service
Great products. My waistcoat is beautifully tailored an...
'Peaky's' hat box & cufflinks.
My son-in-law, loved his cap box. Inside the base, I carefully placed, a great colour photo of the main cast of 'Peaky's',...
Very quick delivery
Very quick delivery on both original and replacement order. I ordered incorrect size coat wh...
Conclusion
Reviews indicate Garrison Tailors is regularly praised for product quality and fast shipping, with multiple customers noting very quick deliveries. Several reviewers describe helpful customer service and straightforward exchanges or refunds handled promptly. A minority report problems: occasional delivery delays (including customs holds), limited stock availability, and a returns policy that requires customers to pay postage. Prospective buyers should check stock and returns details before ordering and may expect strong product quality and responsive after‑sales support in most cases.