Customers often praise fast delivery, careful packaging, and solid build quality. Many mention competitive pricing and clear order updates. A small number report unexpected delivery charges and one cancelled order after repeated follow-up. A few reviews note minor component or fitting issues on larger items.
Examples from available reviews (Dec 2021 – Jul 2026).
Awning was great value, arrived on time and worked well.
“it was amazing value compared to others on the market”
Sentry hut arrived quickly, was easy to assemble and pleased owners.
“We put it together easily and we are very pleased with it.”
After chasing the order, customer service eventually cancelled it two weeks later.
“Poor customer service and after chasing order they eventually cancelled two weeks later”
Shed is attractive and easy to install but some fittings were poor.
“However, the vents, as well as the door lock and handles, are of low quality.”
Many reviews point to quick dispatch and on-time delivery as regular strengths. Positive feedback often mentions responsive staff and helpful after-sales support. One review describes an order being cancelled and still not resolved after repeated chasing.
Numerous customers say prices are competitive and the products feel like good value. A minority mention added delivery charges or say one item felt overpriced for what they expected.
Buyers describe an easy ordering process and helpful options for choosing delivery dates. Some also mention straightforward assembly and installation, though these come up less often than delivery and quality.
Many comments mention sturdy construction, good finishes, and items arriving in excellent condition. A small number point to lower-quality fittings or minor defects on parts of larger products.
Several reviews highlight proactive order updates and helpful replies from staff. Communication problems are uncommon, but include at least one case where follow-up still ended in an order cancellation.
Most customers report a good overall experience, combining fast delivery, satisfactory quality, and fair pricing. A few negative accounts stand out against the largely positive feedback.
For each review, the core experience based on original source reviews.
Sources: trustpilot.com (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: July 2026
I really like the shed, and it was delivered in about four days.
However, we did not receive the correct glazing because it was out of stock at the time of our order.
Installation of the 12 by 6 Apex Double Door Shed was straightforward, and the instructions were straightforward.
However, the vents, as well as the door lock and handles, are of low quality.
While we were installing it, one of the vents burst, and because the lock can only be opened from inside of the shed, we will most likely have to replace it with a new one.
The shed itself is beautiful - we painted it a light blue and white color scheme, and it looks just stunning in our garden.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Garden Chic is a UK online retailer focused on garden furniture and outdoor living products. The range includes seating, tables, storage, awnings, and outdoor accessories. Product pages list specifications, dimensions, and images to help customers choose. The site offers online ordering, delivery options, and customer support contact details. Many products also include on-site guides for assembly and care, plus returns information.