Many customers mention fast delivery, clear listings, and a simple online checkout. Reviewers also like the sturdy packaging and branded sweets. Others describe missed drop-offs, late or failed premium deliveries, and trouble getting refunds. A smaller group reports product problems such as damaged baskets, contamination, and out-of-date items.
Examples from available reviews (Jul 2020 – Feb 2026).
Hamper was beautiful and delivery was very fast and efficient.
“Very fast and efficient delivery.”
Product arrived on the required date and the recipient enjoyed the contents.
“My niece thoroughly enjoyed the Prosecco and chocolates”
Premium next-day delivery arrived five days late and refund was refused.
“came 5 days later and will not return my money for the premium delivery.”
Items were out of date and the company offered no remedy.
“the items were out of date and had to bin them.”
Customers often praise quick dispatch, smooth delivery, and the option to change dates. Other reviews describe missed or late deliveries, failed courier attempts, and orders cancelled with refunds. Several people say the company offered replacements or partial refunds after delivery issues.
Many reviewers call the hampers good value and say they would buy again. A minority feel the items were small for the price or cheaper elsewhere. These price complaints show up alongside both positive and negative service experiences.
Shoppers regularly say the website is easy to use, with plenty of choice and a straightforward ordering process. They often mention customisation and clear product selection. In this set of reviews, complaints about the ordering interface are rare.
Many reviews highlight strong packaging, branded chocolates, and items arriving in good condition. A few serious complaints mention damaged packaging, contaminated chocolates, and expired or missing items. Some also report missing flavours and novelty items that did not work.
Many customers mention helpful email updates and quick replies to questions. Others report emails going unanswered and support responses arriving late or not at all. Where communication worked, people praise delivery tracking and step-by-step notifications.
Feedback is sharply split between repeat customers who praise the products and service and others who describe delivery or quality problems that were not resolved. Repeat buyers point to reliable presentation and fast turnaround. Those with complaints mention late premium deliveries, withheld refunds, and damaged or incorrect orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Items were out of stock twice and orders were cancelled with refunds.
“they wrote to say it was not of stock & they would refund me.”
Ordered well in advance but the item still hasn't been delivered.
“still hasnt been delivered. What a joke”
Paid extra for Christmas Eve shipping but the hamper was not delivered.
“paid extra shipping charges to be shipped on Christmas Eve but no delivery.”
Repeat purchase; gifts were brilliant and uniquely presented.
“Love how unique they are.”
Paid premium delivery for Mother's Day but parcels arrived late and customer service poor.
“neither arrived until monday.”
Premium next-day delivery arrived five days late and refund was refused.
“came 5 days later and will not return my money for the premium delivery.”
Glue used to attach sticks contaminated some chocolates, making them inedible.
“the glue has gone into the chocolate.”
No delivery, difficulty obtaining refund, and company blamed the customer.
“No product ever delivered and having to fight for my refund.”
Items were out of date and the company offered no remedy.
“the items were out of date and had to bin them.”
Products were great and arrived very quickly; reviewer will order again.
“great products and came very quickly.”
Courier failed delivery and contents differed from order.
“Courier didn't deliver.”
Item purchased was found much cheaper elsewhere afterwards.
“much cheaper elsewhere.”
Item was not sent and refund has not been received.
“they said it had never been sent!”
Gift arrived three days late and customer service was unhelpful.
“My gift arrived 3 days late after my sisters birthday.”
Parcels arrived damaged and company offered only a small partial refund.
“they’ve offered me a £5 partial refund”
Delivery did not arrive on the requested day despite paid extra.
“Delivery was not on the day specified.”
Music box arrived late and the mechanism did not work.
“the music box "Happy Birthday" DID NOT WORK.”
Support ignored emails and failed to respond about dispatch or refund.
“I’ve had zero replies since then.”
I would like to thank you for your excellent service and products. My wife couldn't be happier without The Deluxe Cadburys Chocolate Bouquet after her graduation. She was very excited when she received the Cadburys Chocolate Bouquet gift basket. The way it was assorted was amazing. The price was reasonable, quick delivery and she says they are very sweet. She is chocoholic and has also promised to get some from you. Personally, I will definitely order more from you in the near future. It was delivered as promised, it was well packaged and looks exactly like the picture online. I am now a permanent customer!
Products were excellent quality and delivered without delays.
“The quality of the products is excellent.”
Received fewer flavours than advertised and customer service was unhelpful.
“Supposed to be 38 different flavours but came with around 20 flavours”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Funky Hampers is a UK online retailer that sells curated gift hampers, themed gift boxes, and novelty bouquets. Its website lists food and drink hampers, chocolate arrangements, and personalised gift options. Customers order online and choose from the available UK delivery options. Funky Hampers offers online payment and support channels, including email contact and order tracking details. The site caters to both individual and corporate orders and shows product descriptions and images for each gift.