Customer feedback is largely positive about presentation and on‑time delivery, with many reviewers describing repeat purchases and recommendations. Most praise product appearance and safe arrival, and several note an easy ordering process and helpful pre‑purchase replies. However, there are a few notable complaints: some customers reported crushed packaging or dissatisfaction with confectionery selection and brand choices. If you consider Funky Hampers, check delivery options, product photos and brand details, and contact customer service about fragile delivery or specific item requests before ordering.
Examples from available reviews (Jul 2020 – Feb 2026).
Product arrived well packaged, on time, and pleased the recipient.
“I am now a permanent customer!”
Products were poor quality and delivery left the basket crushed.
“It was flung at my door and the basket was crushed open.”
Seller communicated promptly and the item matched description at a good price.
“My questions were quickly answered.”
Cadbury bouquet arrived as pictured, in perfect condition; recipient thrilled.
“it arrived in perfect condition on the expected date”
Most reviewers report prompt, on‑time delivery and reliable fulfilment; a minority describe rough handling or missed delivery slots that required intervention.
Several customers describe reasonable pricing and good value; a smaller group felt size or specific brands did not justify higher-priced items.
Reviewers note an easy ordering process, clear product pages and quick pre‑purchase replies; a few first‑time buyers reported minor adjustments to items.
Most buyers praise presentation, condition on arrival and realistic-looking arrangements; a small number complained about confectionery selection or perceived quality.
Mentions of direct communication are limited but positive: quick answers before purchase and responsive handling when customers contacted the company.
The majority express satisfaction, repeat purchases or recommendations; isolated reviews report disappointment, damaged packaging or unmet expectations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Items were out of stock twice and orders were cancelled with refunds.
“they wrote to say it was not of stock & they would refund me.”
Ordered well in advance but the item still hasn't been delivered.
“still hasnt been delivered. What a joke”
Paid extra for Christmas Eve shipping but the hamper was not delivered.
“paid extra shipping charges to be shipped on Christmas Eve but no delivery.”
Repeat purchase; gifts were brilliant and uniquely presented.
“Love how unique they are.”
Paid premium delivery for Mother's Day but parcels arrived late and customer service poor.
“neither arrived until monday.”
Premium next-day delivery arrived five days late and refund was refused.
“came 5 days later and will not return my money for the premium delivery.”
Glue used to attach sticks contaminated some chocolates, making them inedible.
“the glue has gone into the chocolate.”
No delivery, difficulty obtaining refund, and company blamed the customer.
“No product ever delivered and having to fight for my refund.”
Items were out of date and the company offered no remedy.
“the items were out of date and had to bin them.”
Products were great and arrived very quickly; reviewer will order again.
“great products and came very quickly.”
Courier failed delivery and contents differed from order.
“Courier didn't deliver.”
Item purchased was found much cheaper elsewhere afterwards.
“much cheaper elsewhere.”
Item was not sent and refund has not been received.
“they said it had never been sent!”
Gift arrived three days late and customer service was unhelpful.
“My gift arrived 3 days late after my sisters birthday.”
Parcels arrived damaged and company offered only a small partial refund.
“they’ve offered me a £5 partial refund”
Delivery did not arrive on the requested day despite paid extra.
“Delivery was not on the day specified.”
Music box arrived late and the mechanism did not work.
“the music box "Happy Birthday" DID NOT WORK.”
Support ignored emails and failed to respond about dispatch or refund.
“I’ve had zero replies since then.”
I would like to thank you for your excellent service and products. My wife couldn't be happier without The Deluxe Cadburys Chocolate Bouquet after her graduation. She was very excited when she received the Cadburys Chocolate Bouquet gift basket. The way it was assorted was amazing. The price was reasonable, quick delivery and she says they are very sweet. She is chocoholic and has also promised to get some from you. Personally, I will definitely order more from you in the near future. It was delivered as promised, it was well packaged and looks exactly like the picture online. I am now a permanent customer!
Products were excellent quality and delivered without delays.
“The quality of the products is excellent.”
Received fewer flavours than advertised and customer service was unhelpful.
“Supposed to be 38 different flavours but came with around 20 flavours”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Funky Hampers is a UK-based online gift retailer selling hampers and gift bouquets. Consumers comparing reviews should check delivery options, product images, pricing and customer-service responsiveness before purchasing.