Review content shows consistent praise for Froothie’s product performance and fast dispatch, with many customers reporting powerful, smooth blending and straightforward ordering. Several reviews highlight helpful, effective customer service that arranged replacements or issued credits when issues arose. However, one detailed negative report concerns lost or used replacement parts and slow, inconsistent communication during resolution. Consumers should weigh generally strong product and delivery feedback against isolated service failures when considering purchases; keep purchase records and photos for parts or refund disputes.
Examples from available reviews (Dec 2021 – Feb 2026).
Received used replacement jugs and experienced dismissive, inconsistent customer service.
“the jug looked clearly used.”
Customer service promptly resolved issues and provided replacement plus credit.
“they also issued a £50 Froothie credit as an apology for the inconvenience.”
The Froothie Evolve produces fresh, smooth smoothies and meets expectations.
“The smoothies that come out of them are so fresh and retains natural taste.”
Easy online purchase with rapid dispatch and great product.
“Rapid dispatch with excellent courier company.”
Most reviewers note fast delivery, reliable dispatch and helpful order processing; isolated cases describe lost shipments or delayed responses.
Some reviewers cite discounts, credits or financing options and view purchases as good value; the sample is small and includes one refund dispute.
Many report straightforward online ordering and easy product operation; one reviewer mentioned a missing app as a negative touchpoint.
Most reviewers praise blending power, smooth results and build quality; a few report damaged or apparently used replacement parts on arrival.
Customer service is often described as responsive and helpful, including replacements and credits, though some customers report unanswered emails.
Overall sentiment is positive with many satisfied buyers praising delivery and product performance; there is one detailed negative account of replacement handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (25) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Great customer service with accessible support and superb products.
“love you can actually speak to someone.”
The reviewer reports great customer service experience overall.
“Great customer service”
Warranty case unresolved for months with no communication despite return.
“Since returning the unit, I have received no updates and no replies to my emails.”
Reviewer praises the innovative idea of offering upgrades.
“Really innovative idea to offer upgrades.”
High quality, easy to use, and very effective at blending.
“Great quality, easy to use, very effective at blending.”
Fast delivery and a perfect blender produced smooth results.
“Fast delivery from froothie company, perfect blender 💯.”
Easy online purchase with rapid dispatch and great product.
“Rapid dispatch with excellent courier company.”
Reviewer states this is the only place for blenders and juicers.
“This is the only place for blenders, and juicers.”
The transaction was easy and straightforward.
“easy transaction”
Buying was easy and quick; company was friendly and reliable.
“the process was easy and quick.”
Powerful, smooth appliance delivers silky consistent blends; reviewer impressed.
“blends juice to absolute perfection.”
Easy to use and effectively juices fruits.
“Very easy to use and juices the fruits well.”
Product was easy to order and simple to use.
“Easy to order and use”
Customer service was helpful with prompt order processing and good product.
“Helpful customer service.”
Ordering spare parts was quick and easy.
“Quick and easy to order spare parts.”
Staff were obliging and communicative.
“Obliging and communicative.”
Customer service was great and reviewer is happy with product.
“The Customer service has been great”
Powerful, versatile blender handles smoothies, soups, and ice easily.
“incredibly powerful and versatile”
Product was delivered on time and works well.
“Product was delivered on time and the product works well”
Delivery was quick and in good condition but communications were unresponsive.
“I did contact froothie regarding delivery but never heard anything back.”
Customer service promptly resolved issues and provided replacement plus credit.
“they also issued a £50 Froothie credit as an apology for the inconvenience.”
Reviewer enjoyed discount, prompt delivery, excellent service and quality.
“Great discount, prompt delivery, excellent customer service, top quality machine.”
Process was straightforward and delivery was fast.
“straight forward and fast delivery”
Received used replacement jugs and experienced dismissive, inconsistent customer service.
“the jug looked clearly used.”
Customer service was excellent but the Evolve app is missing from App Store.
“Customer Service was spot on, however, there’s no Froothie Evolve App in App Store.”
I am a strict vegan by choice and also a health enthusiast. To maintain a healthy self, I rely highly on my diet. Had acquired the Froothie Evolve machine last month and it has made meeting my health goals and my principle so easy. The smoothies that come out of them are so fresh and retains natural taste. I am quite happy with my choice. Being my first purchase, I had taken a chance with the option to return. But, I everything is so right with the product and I kept it with myself. Highly recommend the Froothie guys. With a 10-year warranty, quick delivery and interest-free EMI options, the purchase would surely be your delighter.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Froothie is an online retailer and brand specialising in high-performance kitchen appliances such as blenders, juicers and related accessories. Consumers researching Froothie commonly look for product performance, spare-part availability, delivery and customer support. Reviews are frequently used to assess real-world reliability, warranty handling and after-sales service for kitchen appliances.