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We Collect & Analyse Reviews

FRMODA
Experiences & Reviews

FRMODA is an online retailer selling fragrances and fashion items through an e-commerce platform. Consumers researching the brand should verify product authenticity, shipping destinations, payment methods and the merchant's returns and refund policy before purchasing. Check official contact channels and documented terms (delivery timeframes, tracking, returns windows) to reduce risk when ordering internationally.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 81%
Latest Review 17d
Overall Rating
4.1

Our Analysis

🎯

Service quality

Many reviewers report quick delivery and reliable fulfilment, while a smaller group describes delayed refunds, missing parcels and return-handling problems.

Share
26%
Strong
💰

Value for money

Several customers note competitive pricing and discounts on branded fragrances; this theme appears in a small number of reviews and should be considered cautiously.

Share
6%
Mixed

User experience

A few reviews praise site layout, product display and an easy shopping flow, but mentions are limited and not widespread.

Share
5%
Mixed
🔧

Product quality

Many customers report authentic, well‑packed products and satisfactory scent quality; isolated reports mention damaged packaging or empty samples.

Share
16%
Strong
📞

Communication

Reports are mixed: some customers praise shipping updates and helpful messages, while others describe late replies or no response about refunds and returns.

Share
13%
Mixed

Overall experience

Overall impressions trend positive, with repeat buyers and satisfied deliveries, but several notable complaints focus on refunds, returns and customer support.

Share
34%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

K
K
trustpilot.com Sep 30, 2025

Unfortunate experience

Unfortunate experience. The perfume I ordered wasn't even on stock (I only found this out a week late...

J
Jasy
trustpilot.com Sep 30, 2025

Ordered 2 perfumes from FRMODA my…

Ordered 2 perfumes from FRMODA my parcel went missing I’ve been trying to call them and emailing them all this company do is give false hope.. I need...

S
Sarat Mohanty
trustpilot.com Sep 30, 2025

Great shopping experience

...

l
luiza
trustpilot.com Sep 30, 2025

Is very great

...

A
Asad Temory
trustpilot.com Sep 30, 2025

problem with Return

I ordered a perfume as gift to my wife at our wedding anniversary, the the packaging arrived damaged. I requeste...

A
Arthur Teslenko
trustpilot.com Sep 30, 2025

Very good service

...

M
Mostafa Aly naief
trustpilot.com Sep 30, 2025

The perfume arrived fast & well packed…

The perfume arrived fast & well packed .ha...

R
Rasela Petkovska
trustpilot.com Sep 30, 2025

This is not professional store,I am…

This is not professional store,I am disappointed and with emails with late response for 3 and a half months.I made order 700 euro...

S
S Austin
trustpilot.com Sep 30, 2025

Top brand fragrances at great prices..

I have been an FR Moda customer for a few years now and they have never disappointed. They stock high end fragrances with big discounts, delivery char...

S
Samana Akram
trustpilot.com Sep 30, 2025

This company was Amazing in providing…

This company was Amazing in providing regular updates on shipping and delivery status. The Eau Da Parfum is absol...

p
pedro orsini
trustpilot.com Sep 30, 2025

""Empty used samples" I received my 11 perfume samples today…

I received my 11 perfume samples...

I
Idrees
trustpilot.com Sep 30, 2025

Ordered 4 times from them

Ordered 4 times from them, never h...

C
Christian Orest Rodriguez Pach
trustpilot.com Sep 30, 2025

fast shipping

fast shipping thank you fo...

Z
Ziek Hardwick
trustpilot.com Sep 30, 2025

Great price, good service.

The fragrance was on sale, exceptional value. Communication was first class and delivery was quick for a...

A
Anja Novak
trustpilot.com Sep 30, 2025

purchase

gread product dis...

P
Paul Fordon
trustpilot.com Sep 30, 2025

Great Company Quick delivery

...

A
Ashvin
trustpilot.com Sep 30, 2025

Good customer service

...

K
Khalil
trustpilot.com Sep 30, 2025

Quick delivery and great packaging

Quick delivery an...

J
JOZSEF
trustpilot.com Sep 30, 2025

Excellent !!!

...

J
Jumah
trustpilot.com Sep 30, 2025

I have always order from FROMODA and…

I always have order from FROMODA and all of their products is authentic and reasonable prices. Great customer service and fast shipping. Honestly FROM...

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Conclusion

Review patterns show many satisfied customers citing fast delivery, good packaging and competitive prices for branded fragrances. Multiple reviewers report positive product quality and repeat purchases. However, several clear complaints relate to delayed or missing refunds, poor responses to return requests and missing parcels. If you consider buying from FRMODA, check the merchant’s stated returns and refund process, use tracked shipping where available, and keep order and communication records to speed up any dispute resolution.