FRMODA
Experiences & Reviews
FRMODA is an online retailer selling fragrances and fashion items through an e-commerce platform. Consumers researching the brand should verify product authenticity, shipping destinations, payment methods and the merchant's returns and refund policy before purchasing. Check official contact channels and documented terms (delivery timeframes, tracking, returns windows) to reduce risk when ordering internationally.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers report quick delivery and reliable fulfilment, while a smaller group describes delayed refunds, missing parcels and return-handling problems.
Value for money
Several customers note competitive pricing and discounts on branded fragrances; this theme appears in a small number of reviews and should be considered cautiously.
User experience
A few reviews praise site layout, product display and an easy shopping flow, but mentions are limited and not widespread.
Product quality
Many customers report authentic, well‑packed products and satisfactory scent quality; isolated reports mention damaged packaging or empty samples.
Communication
Reports are mixed: some customers praise shipping updates and helpful messages, while others describe late replies or no response about refunds and returns.
Overall experience
Overall impressions trend positive, with repeat buyers and satisfied deliveries, but several notable complaints focus on refunds, returns and customer support.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
HOGAN Girls ballet flats ballerinas baby child leather
"I have a hard time finding ballet flats for my little girls which have a low enough vamp and also stay on my daughters foot. I was so happy when I came across FRMODA.com because their HOGAN Girls ballet flats ballerinas baby child leather have a really low cut vamp which makes it easier to get on their feet. The fabric they use is very soft and flexible, which makes it easy to get on and off of small feet. I recommend the store to anyone who wants ballerina flats for their kids or loved ones at any time of the year.
"
Ordered 2 perfumes from FRMODA my…
"Ordered 2 perfumes from FRMODA my parcel went missing I’ve been trying to call them and emailing them all this company do is give false hope.. I need..."
problem with Return
"I ordered a perfume as gift to my wife at our wedding anniversary, the the packaging arrived damaged. I requeste..."
Great price, good service.
"The fragrance was on sale, exceptional value. Communication was first class and delivery was quick for a..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Unfortunate experience
Unfortunate experience. The perfume I ordered wasn't even on stock (I only found this out a week late...
Ordered 2 perfumes from FRMODA my…
Ordered 2 perfumes from FRMODA my parcel went missing I’ve been trying to call them and emailing them all this company do is give false hope.. I need...
Great shopping experience
...
Is very great
...
problem with Return
I ordered a perfume as gift to my wife at our wedding anniversary, the the packaging arrived damaged. I requeste...
Very good service
...
The perfume arrived fast & well packed…
The perfume arrived fast & well packed .ha...
This is not professional store,I am…
This is not professional store,I am disappointed and with emails with late response for 3 and a half months.I made order 700 euro...
Top brand fragrances at great prices..
I have been an FR Moda customer for a few years now and they have never disappointed. They stock high end fragrances with big discounts, delivery char...
This company was Amazing in providing…
This company was Amazing in providing regular updates on shipping and delivery status. The Eau Da Parfum is absol...
""Empty used samples" I received my 11 perfume samples today…
I received my 11 perfume samples...
Ordered 4 times from them
Ordered 4 times from them, never h...
fast shipping
fast shipping thank you fo...
Great price, good service.
The fragrance was on sale, exceptional value. Communication was first class and delivery was quick for a...
purchase
gread product dis...
Great Company Quick delivery
...
Good customer service
...
Quick delivery and great packaging
Quick delivery an...
Excellent !!!
...
I have always order from FROMODA and…
I always have order from FROMODA and all of their products is authentic and reasonable prices. Great customer service and fast shipping. Honestly FROM...
Conclusion
Review patterns show many satisfied customers citing fast delivery, good packaging and competitive prices for branded fragrances. Multiple reviewers report positive product quality and repeat purchases. However, several clear complaints relate to delayed or missing refunds, poor responses to return requests and missing parcels. If you consider buying from FRMODA, check the merchant’s stated returns and refund process, use tracked shipping where available, and keep order and communication records to speed up any dispute resolution.