Customer feedback shows clear strengths and weaknesses. Many buyers praise the design, comfort and perceived quality of swimwear, linen items and bat-and-ball sets. At the same time, multiple reports of poor stitching, snapped rackets and unresolved warranty or refund cases indicate inconsistent quality control and after-sales handling. Several shoppers highlight prompt, helpful online support, but an equal number describe unhelpful responses or responsibility disputes. When considering a purchase, check the returns and warranty terms, inspect construction details where possible, and weigh reported quality variability against price.
Examples from available reviews (Nov 2021 – Feb 2026).
Rackets suffered factory defects and snapped after minimal use.
“the second racket snapped in half.”
Efficient online customer service quickly resolved an ordering size issue.
“Best online customer service I've ever experienced.”
Price changed at checkout and company refused to cover difference.
“They change the price of the item when it’s your basket”
Bat and ball set described as beautiful, stylish, and premium quality.
“Hands down the nicest bat and ball set I've ever seen.”
Customers report a mix of experiences: some praise quick, helpful support, while a larger set describe unresolved refunds, warranty denials and poor handling of faults.
Reviewers are split: several say items are worth the price, but a number criticise high prices and say products did not meet expected value.
Some shoppers note fast online fulfilment, easy exchanges and neat packaging; others report checkout price changes, delivery errors and missing items.
Most reviewers praise swimwear, linen and bat sets for fit and feel, but recurring reports of poor stitching and snapped rackets point to inconsistent quality control.
Several customers describe prompt, courteous replies and helpful exchanges; others say the company denied responsibility or responded inadequately to complaints.
Many reviewers express satisfaction with products and presentation, while a notable minority report serious after-sales and quality issues, producing mixed overall impressions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service refused to help replace a lost cord for shorts.
“They came back with a prompt reply that they couldn’t help!”
Prompt customer service and attractive bats for summer play.
“Amazing customer service, replying within hours”
High price but poor stitching led to disappointment.
“high price for avery poor result.”
Rackets suffered factory defects and snapped after minimal use.
“the second racket snapped in half.”
Faulty stitching caused a hole after five months and no resolution.
“a hole appeared, it is clear that the stitching was faulty.”
Price changed at checkout and company refused to cover difference.
“They change the price of the item when it’s your basket”
Reviewer felt the £245 price for a bat and ball was excessive.
“The fact they are charging £245 for a bat and ball is absolute criminal.”
Efficient online customer service quickly resolved an ordering size issue.
“Best online customer service I've ever experienced.”
Shorts had a manufacturing defect and manufacturer refused to fix it.
“Shorts had a defect, brought from a store that has now stopped selling them.”
Items worth $552.50 were missing and company denied responsibility.
“missing $552.50 in clothing from this company.”
Reviewer loves their new jacquard swim shorts and looks forward to summer.
“Love my new Jacquard swim shorts!”
Products considered okay but perceived as somewhat overpriced.
“Okay products, a bit overpriced.”
Light linen clothing felt comfortable and online service was excellent.
“The light linen shorts, shirts and trousers are incredibly comfortable”
Reviewer wore their shorts in Spain and received many compliments.
“I virtually didn't take them off while I was there.”
Swim shorts and polo impressed the reviewer with fit, comfort and quality.
“was really impressed with the fit, comfort and quality of the clothing.”
Enjoyed playing frescobol and found their swimwear stylish and high quality.
“playing frescobol with the bat and ball set.”
Bat and ball set described as beautiful, stylish, and premium quality.
“Hands down the nicest bat and ball set I've ever seen.”
Sport swim shorts were comfortable, fit well and looked smart.
“Comfortable, fit well and look extremely smart”
Reviewer called the Garota bikini the best they've ever worn and high quality.
“honestly the best bikini I have ever worn.”
Trancoso bat set got many comments and felt well made.
“It got a lot of comments on the beach”
Product was nice but not as luxurious as expected.
“Nice but not as luxurious as expected...”
Reviewer repeatedly bought swim shorts and reports long-lasting quality.
“they are all like new after years!”
Reviewer loves the beautiful colours and design of swimsuit and polo.
“Beautiful colours and design!”
Reviewer praised the product for its quality and style combined.
“Quality and style. Perfect combination.”
Reviewer states the brand is consistently excellent compared to others.
“Always excellent, frankly.”
Items arrived quickly and were described as very high quality.
“fast delivery; very high quality items”
Gift box arrived broken and could not be used for the present.
“the gift box arrived completely broken”
Reviewer liked the motifs on the bathing trousers.
“Wonderful idea with the Motifs of the Bathing trousers.”
Shirts had perfect fit and colours did not fade with washing.
“the color dont fade with the wash and perfect fit”
Company consistently provides first-class service according to reviewer.
“Frescobol Carioca always provide a 1st class service”
Reviewer found the product excellent in every respect.
“Excellent in every respect”
Personal attention from Maria was excellent with immediate response.
“the personal attention from Maria was excellent”
Materials were quality, packaging was good and design praised.
“Quality material, well packaged and great design”
Linen shirts praised for top quality, soft fabric and cool designs.
“I love their linen shirts - cool designs in beautifully soft top quality linen.”
Paid for next-day delivery but the order was delayed by two days.
“I paid for next day delivery as I was going on holiday”
Lightweight tailored swim shorts fit much better than classic versions.
“These light weight Tailored swim shorts are much better than the normal classic tailored”
Reviewer reports excellent quality, perfect fit and fast delivery.
“Always excellent quality. With a perfect fit. Fast delivery”
Reviewer loves the brand for amazing, beautifully made, lifelong quality items.
“amazing quality items, beautifully made, and lovely to use”
When Paul came to visit me in New York, he had promised me three things. One was to treat me for dinner on our first date. The second was the experience of flying on an airplane with his wild enthusiasm. The third he told me when we had dinner; he would give me my very own pair of Frescobol Carioca linen towels that I had fallen in love with at their store in Soho, Manhattan. I took advantage of looking for the place to get quality linen towels at an affordable price with fast delivery. I chose Frescobol Carioca company after doing some research on it. The pricing, delivery and customer care were all superb, and I would definitely use them again in the future. I recommend them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Frescobol Carioca is a lifestyle brand offering beachwear, swimwear and beach accessories through its online store and selected retailers. This summary aggregates verified customer reviews so consumers can compare product quality, service and shopping experience when researching the brand.