Customers often praise the brand for stylish, well-fitting swimwear and bat-and-ball sets. Clear reports of manufacturing defects show up across several product lines. Some shoppers criticise high prices and unexpected price changes at checkout. Service feedback ranges from quick, personal help to refusals to sort out orders or repairs.
Examples from available reviews (Nov 2021 – Feb 2026).
Prompt customer service and attractive bats for summer play.
“Amazing customer service, replying within hours”
Customer service refused to help replace a lost cord for shorts.
“They came back with a prompt reply that they couldn’t help!”
Rackets suffered factory defects and snapped after minimal use.
“the second racket snapped in half.”
Reviewer felt the £245 price for a bat and ball was excessive.
“The fact they are charging £245 for a bat and ball is absolute criminal.”
Several reviews describe quick, personal replies from online support. Others say the team refused replacements or would not take responsibility for missing items. A small number of customers also report delays after paying for next-day delivery.
Many reviewers call the prices high or excessive. One customer says the price changed at checkout and the company would not cover the difference. A smaller group finds the items slightly overpriced but still acceptable.
Many customers share positive day-to-day use, including compliments on what they wear and enjoyment playing frescobol. A few mention damaged gift packaging or missing items that disrupted holiday plans. Repeat buyers also point to steady satisfaction with wear and longevity.
Many reviews praise the materials, fit, and durability of swimwear, linen shirts, and bat sets. Another cluster reports major production faults, including snapped rackets, bad stitching, and holes. These issues appear across several categories and, in the cases cited, often go unresolved.
Some customers highlight fast, personal replies and help from named staff. Others say the company denied responsibility and refused to replace faulty parts or missing items. Overall, communication quality swings sharply from case to case.
Reviews split between very satisfied and very dissatisfied customers. Positive comments focus on design, materials, and durability with repeat use. Negative feedback centres on manufacturing problems, price complaints, and occasional failure to resolve issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service refused to help replace a lost cord for shorts.
“They came back with a prompt reply that they couldn’t help!”
Prompt customer service and attractive bats for summer play.
“Amazing customer service, replying within hours”
High price but poor stitching led to disappointment.
“high price for avery poor result.”
Rackets suffered factory defects and snapped after minimal use.
“the second racket snapped in half.”
Faulty stitching caused a hole after five months and no resolution.
“a hole appeared, it is clear that the stitching was faulty.”
Price changed at checkout and company refused to cover difference.
“They change the price of the item when it’s your basket”
Reviewer felt the £245 price for a bat and ball was excessive.
“The fact they are charging £245 for a bat and ball is absolute criminal.”
Efficient online customer service quickly resolved an ordering size issue.
“Best online customer service I've ever experienced.”
Shorts had a manufacturing defect and manufacturer refused to fix it.
“Shorts had a defect, brought from a store that has now stopped selling them.”
Items worth $552.50 were missing and company denied responsibility.
“missing $552.50 in clothing from this company.”
Reviewer loves their new jacquard swim shorts and looks forward to summer.
“Love my new Jacquard swim shorts!”
Products considered okay but perceived as somewhat overpriced.
“Okay products, a bit overpriced.”
Light linen clothing felt comfortable and online service was excellent.
“The light linen shorts, shirts and trousers are incredibly comfortable”
Reviewer wore their shorts in Spain and received many compliments.
“I virtually didn't take them off while I was there.”
Swim shorts and polo impressed the reviewer with fit, comfort and quality.
“was really impressed with the fit, comfort and quality of the clothing.”
Enjoyed playing frescobol and found their swimwear stylish and high quality.
“playing frescobol with the bat and ball set.”
Bat and ball set described as beautiful, stylish, and premium quality.
“Hands down the nicest bat and ball set I've ever seen.”
Sport swim shorts were comfortable, fit well and looked smart.
“Comfortable, fit well and look extremely smart”
Reviewer called the Garota bikini the best they've ever worn and high quality.
“honestly the best bikini I have ever worn.”
Trancoso bat set got many comments and felt well made.
“It got a lot of comments on the beach”
Product was nice but not as luxurious as expected.
“Nice but not as luxurious as expected...”
Reviewer repeatedly bought swim shorts and reports long-lasting quality.
“they are all like new after years!”
Reviewer loves the beautiful colours and design of swimsuit and polo.
“Beautiful colours and design!”
Reviewer praised the product for its quality and style combined.
“Quality and style. Perfect combination.”
Reviewer states the brand is consistently excellent compared to others.
“Always excellent, frankly.”
Items arrived quickly and were described as very high quality.
“fast delivery; very high quality items”
Gift box arrived broken and could not be used for the present.
“the gift box arrived completely broken”
Reviewer liked the motifs on the bathing trousers.
“Wonderful idea with the Motifs of the Bathing trousers.”
Shirts had perfect fit and colours did not fade with washing.
“the color dont fade with the wash and perfect fit”
Company consistently provides first-class service according to reviewer.
“Frescobol Carioca always provide a 1st class service”
Reviewer found the product excellent in every respect.
“Excellent in every respect”
Personal attention from Maria was excellent with immediate response.
“the personal attention from Maria was excellent”
Materials were quality, packaging was good and design praised.
“Quality material, well packaged and great design”
Linen shirts praised for top quality, soft fabric and cool designs.
“I love their linen shirts - cool designs in beautifully soft top quality linen.”
Paid for next-day delivery but the order was delayed by two days.
“I paid for next day delivery as I was going on holiday”
Lightweight tailored swim shorts fit much better than classic versions.
“These light weight Tailored swim shorts are much better than the normal classic tailored”
Reviewer reports excellent quality, perfect fit and fast delivery.
“Always excellent quality. With a perfect fit. Fast delivery”
Reviewer loves the brand for amazing, beautifully made, lifelong quality items.
“amazing quality items, beautifully made, and lovely to use”
When Paul came to visit me in New York, he had promised me three things. One was to treat me for dinner on our first date. The second was the experience of flying on an airplane with his wild enthusiasm. The third he told me when we had dinner; he would give me my very own pair of Frescobol Carioca linen towels that I had fallen in love with at their store in Soho, Manhattan. I took advantage of looking for the place to get quality linen towels at an affordable price with fast delivery. I chose Frescobol Carioca company after doing some research on it. The pricing, delivery and customer care were all superb, and I would definitely use them again in the future. I recommend them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Frescobol Carioca designs and sells beach lifestyle products, including bat-and-ball sets, swimwear, linen shirts, and seasonal accessories. It runs an online store with international shipping and several delivery options. Product pages usually include materials, sizing, and care details. The brand frames its range around beach sport and summer wardrobe basics.