Reviews Analysed
20
We Collect & Analyse Reviews
Frescobol Carioca
Experiences & Reviews
Frescobol Carioca is a lifestyle brand offering beachwear, swimwear and beach accessories through its online store and selected retailers. This summary aggregates verified customer reviews so consumers can compare product quality, service and shopping experience when researching the brand.
Overview & Key Metrics
Positive Sentiment
65%
Latest Review
19d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Customers report a mix of experiences: some praise quick, helpful support, while a larger set describe unresolved refunds, warranty denials and poor handling of faults.
Share
Weak
14%
💰
Value for money
Reviewers are split: several say items are worth the price, but a number criticise high prices and say products did not meet expected value.
Share
Mixed
11%
⚡
User experience
Some shoppers note fast online fulfilment, easy exchanges and neat packaging; others report checkout price changes, delivery errors and missing items.
Share
Mixed
8%
🔧
Product quality
Most reviewers praise swimwear, linen and bat sets for fit and feel, but recurring reports of poor stitching and snapped rackets point to inconsistent quality control.
Share
Strong
24%
📞
Communication
Several customers describe prompt, courteous replies and helpful exchanges; others say the company denied responsibility or responded inadequately to complaints.
Share
Mixed
14%
⭐
Overall experience
Many reviewers express satisfaction with products and presentation, while a notable minority report serious after-sales and quality issues, producing mixed overall impressions.
Share
Mixed
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (November 2021 – September 2025).
I am extremely disappointed with this…
"I am extremely disappointed with this beach racket. I purchased (FrescoBall Carioca rackets) it for the first time, and right out of the box, it had a..."
Manuel Antonini
Trustpilot
Sep 30, 2025
Featured for: Product failure and refund issue
Best online customer service I've ever…
"Best online customer service I've ever experienced. Order the wrong size..."
Diogo d'Orey
Trustpilot
Sep 30, 2025
Featured for: Quick, effective customer-service resolution
Scammer don’t buy
"They change the price of the item when it’s your basket Then say it was a bug and d..."
Amine Albion
Trustpilot
Sep 30, 2025
Featured for: Checkout price-change and complaint
Beach Bat & Ball like no other!
"Hands down the nicest bat and ball set I've ever seen. Beautiful..."
Tom
Trustpilot
Sep 30, 2025
Featured for: Positive premium bat-and-ball endorsement
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (19) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Maria
trustpilot.com
Sep 30, 2025
Amazing customer service
Amazing customer service, replying within hours and offering excemplary service to meet our needs. On...
E
Eric
trustpilot.com
Sep 30, 2025
Poor stiching
Owners claimed their brand is high end but in fact high price for avery poor result. Even if the linen ii very nice , I'm very disapointed...
M
Manuel Antonini
trustpilot.com
Sep 30, 2025
I am extremely disappointed with this…
I am extremely disappointed with this beach racket. I purchased (FrescoBall Carioca rackets) it for the first time, and right out of the box, it had a...
S
Szephelyi
trustpilot.com
Sep 30, 2025
Buy with caution
I bought a pair of swim shorts for my father as a gift. After five months a hole appeared, it is clear that the stitching was faulty. My 65 years old...
A
Amine Albion
trustpilot.com
Sep 30, 2025
Scammer don’t buy
They change the price of the item when it’s your basket Then say it was a bug and d...
J
Jacob Wilson
trustpilot.com
Sep 30, 2025
The fact they are charging £245 for a…
The fact they are charging £245 for a bat and ball is absolu...
D
Diogo d'Orey
trustpilot.com
Sep 30, 2025
Best online customer service I've ever…
Best online customer service I've ever experienced. Order the wrong size...
c
callum McDonald
trustpilot.com
Sep 30, 2025
Shorts had a manufacturing defect
Shorts had a defect, brought from a store that has now sto...
a
alex
trustpilot.com
Sep 30, 2025
missing $552.50 in clothing from this…
missing $552.50 in clothing from this company. The company said they do not take responsibility f...
M
Matthew Borrowdale
trustpilot.com
Sep 30, 2025
Love my new Jacquard swim shorts
Love my new Jacquard swim shorts! Can...
J
JAM
trustpilot.com
Sep 30, 2025
Okay products
Okay products, a bit overpriced. Custo...
M
Mr Gavin McCarthy
trustpilot.com
Sep 30, 2025
This is perfect summer wardrobe stuff
This is perfect summer wardrobe stuff. The light linen shorts, shirts and trousers are incredibly comfortable even in the hottest most humid condition...
H
Hamid
trustpilot.com
Sep 30, 2025
Trendy beach gear worth every penny.
Got some shorts from them before I went to Spain and I virtually didn...
J
Josh
trustpilot.com
Sep 30, 2025
Great Holiday Gear
I bought a pair of swim shorts and a blue polo for a holiday to Greece this summer and was really impressed...
C
Chris Zew
trustpilot.com
Sep 30, 2025
Essential Beach Gear
Got into the Brazilian mood this summer, out on the beach, playing frescobol with the bat and ba...
T
Tom
trustpilot.com
Sep 30, 2025
Beach Bat & Ball like no other!
Hands down the nicest bat and ball set I've ever seen. Beautiful...
D
Dave
trustpilot.com
Sep 30, 2025
Great Quality and Look Smart.
I bought a couple of pairs of sport swim shorts for my holiday and they are great....
M
Miranda Toole
trustpilot.com
Sep 30, 2025
Best bikinis ever
Bought the blue Garota bikini for my holiday to Portugal this summer, honestly the best bikini I have ever worn. Simp...
G
George Brown
trustpilot.com
Sep 30, 2025
Great Beach Bat Set
I purchased the Trancoso set for a trip to South of France and i am very glad i did. It got a lot of comments on the beach and the who...
N
Ningel
Collected.reviews
Nov 30, 2021
LINEN TOWEL SHADOW STRIPE
When Paul came to visit me in New York, he had promised me three things. One was to treat me for dinner on our first date. The second was the experience of flying on an airplane with his wild enthusiasm. The third he told me when we had dinner; he would give me my very own pair of Frescobol Carioca linen towels that I had fallen in love with at their store in Soho, Manhattan. I took advantage of looking for the place to get quality linen towels at an affordable price with fast delivery. I chose Frescobol Carioca company after doing some research on it. The pricing, delivery and customer care were all superb, and I would definitely use them again in the future. I recommend them.
Conclusion
Customer feedback shows clear strengths and weaknesses. Many buyers praise the design, comfort and perceived quality of swimwear, linen items and bat-and-ball sets. At the same time, multiple reports of poor stitching, snapped rackets and unresolved warranty or refund cases indicate inconsistent quality control and after-sales handling. Several shoppers highlight prompt, helpful online support, but an equal number describe unhelpful responses or responsibility disputes. When considering a purchase, check the returns and warranty terms, inspect construction details where possible, and weigh reported quality variability against price.