Many customers mention helpful in-store staff, fast refunds, and an easy online checkout. Product reviews often highlight softness, colour, and fit. Several reviewers describe problems after purchase, including orders charged then cancelled, repairs dragging on for months, and an invoice left unresolved. A few customers allege staff greetings in-store vary by ethnicity.
Examples from available reviews (Dec 2021 – Mar 2026).
Staff were very helpful and nice.
“The staff was very helpful and nice!”
Ordering and QR returns were very easy and smooth.
“the ordering process and the return with the QR option was very easy and smooth.”
Invoice was not removed after I returned the order for nearly a year.
“they still havent deleted the invoice.”
Staff followed non-white customers and greeted only white customers.
“only greeting white customers.”
Several reviews describe shop staff as attentive and helpful during visits. Others point to breakdowns behind the scenes, such as orders charged and then cancelled and repairs taking months. Together, these accounts suggest strong front-of-house help but uneven handling of orders and aftercare.
Customers talk more about feel and fit than price. Reviews mention soft hoodies that fit well and a generally satisfying level of quality. Only a few comments in the sample address pricing directly.
Online shoppers describe the webshop as easy to use, with quick delivery and smooth QR-based returns. Multiple customers also call in-store visits pleasant. A small number of reviews, however, report different greeting behaviour from staff.
Reviewers often point to soft fabrics, colours that match the photos, and good overall quality. A few notes mention sizing issues, such as an XL coming up larger than expected. Several reviews specifically praise the build and fit.
Several reports show clear gaps in post-purchase communication. Reviewers describe long stretches without updates on repairs and an invoice that remained unresolved for a long time. Mentions of strong, timely communication are rare.
Reviews split between very positive experiences with staff, delivery, and products and very negative ones linked to billing, repairs, and communication. That divide shows up as a sharp contrast between five-star praise and severe one-star complaints. The split appears in both online and in-store purchases.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Invoice was not removed after I returned the order for nearly a year.
“they still havent deleted the invoice.”
Order was processed and charged but later cancelled without explanation.
“The order was processed and I was charged.”
Repair has been delayed over nine months with no transparency.
“no feedback from Bottega Veneta”
Staff were very helpful and nice.
“The staff was very helpful and nice!”
Order undelivered but staff refunded same day enabling replacement purchase.
“the nice lady from four refunded the money the samen day”
Webshop was user-friendly with quick delivery and great service.
“user friendly👏🏽 quick delivery 🚚”
Delivery was perfect but the XL size was larger than expected.
“The XL a bit bigger then I thought”
Ordering and QR returns were very easy and smooth.
“the ordering process and the return with the QR option was very easy and smooth.”
They provided a great product and excellent service.
“Great product and great service👌🏾!”
Positive in-store experience despite returns; staff were helpful.
“The atmosphere was great and the staff were genuinely helpful.”
Staff followed non-white customers and greeted only white customers.
“only greeting white customers.”
The hoodies I ordered for my twin boys from FOUR Amsterdam online store arrived yesterday, and they wore them right away.
The material is quite soft and warm, and the colors are vivid and vibrant; they were precisely as depicted on the website, and they fit my boys well. I would definitely recommend this product.
However, as long as you follow the sizing recommendations, you will be extremely delighted with your purchase, even though I was a little concerned about the fit based on the other reviews.
What makes me happy is seeing my son happy, and it's even cuter to see their faces light up whenever we're out and about together.
I've told my friends about this website, and we plan to make a purchase soon.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
FOUR Amsterdam is a Dutch retailer focused on streetwear and casual clothing. It sells clothing and footwear online and through physical stores. The webshop shows product listings, photos, and sizing details to help customers choose. The range includes items like hoodies and seasonal collections, with online checkout and returns available.