Customers often praise Forzieri for high-quality leather goods and careful packaging. Several reviewers mention fast delivery and attentive support for international orders. Another group describes repeated shipping failures, ignored enquiries, and financial loss. These problems often hit time-sensitive purchases such as gifts and wedding items.
Examples from available reviews (Aug 2022 – Mar 2026).
High-quality leather handbag, excellent packaging and reasonable delivery.
“The quality of the leather, workmanship, style, packaging, etc. is excellent!”
Forzieri responded helpfully and delivered products to Japanese customers without problems.
“They responded sincerely to any questions we had”
Delivery never arrived and Forzieri failed to assist or respond.
“no response from Forzieri's customer service.”
Purchase caused stress and financial loss of hundreds of pounds.
“DO NOT ORDER FROM THIS COMPANY.”
Several reviews describe attentive staff who answered questions about shipping and products and helped resolve issues. Some customers report smooth international delivery and thoughtful follow-up. Others say customer service did not reply and their problems remained unresolved.
Many customers point to competitive prices and say they were happy with discounted designer items. A small set of reviews also highlights strong value for luxury leather goods. One review says store credit could not be redeemed after an ownership change and alleges lost funds.
Positive feedback mentions a site that’s easy to use and orders that arrive carefully packaged. Several reviews describe long delays, orders stuck in processing, or shipments that never arrived. For some buyers, missed delivery windows ruined time-sensitive purchases.
Positive reviews repeatedly mention high-grade leather, solid workmanship, and a polished presentation. Buyers often note excellent packaging and items arriving in great condition. In this set, few comments challenge the product quality.
Some customers say Forzieri sent proactive updates and switched to faster couriers when needed. Others report unanswered calls and emails, slow replies, or misleading shipping notices. Across reviews, the pattern swings between timely updates and silence.
Reviews split between customers who got quality goods with quick delivery and those who faced non-delivery and little support. Many accounts highlight strong service and product quality. Negative experiences focus on communication failures and the financial or emotional fallout.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Received express delivery on time and loved the Italian leather bag.
“Beautiful piece, Italian leather.”
Amazed by material quality and attentive customer service.
“I am really amazed by the quality of materials”
Delivery never arrived and Forzieri failed to assist or respond.
“no response from Forzieri's customer service.”
Purchase caused stress and financial loss of hundreds of pounds.
“DO NOT ORDER FROM THIS COMPANY.”
Paid for express delivery but order shipped late and customer service ignored.
“phone calls and emails were ignored.”
Unable to apply discount, payment processed but order not sent and no replies.
“Could not use my 15%off.”
Could not redeem store credits after ownership change and no resolution.
“They literally stole my money!”
Forzieri responded helpfully and delivered products to Japanese customers without problems.
“They responded sincerely to any questions we had”
Forzieri communicated and upgraded courier so order arrived before Christmas.
“Forzieri kept me informed all along the way.”
High-quality leather handbag, excellent packaging and reasonable delivery.
“The quality of the leather, workmanship, style, packaging, etc. is excellent!”
Order took 46 days to arrive and customer communication was poor.
“My order took 46 days.”
Company often fails to ship orders and sends misleading notifications.
“They never ship.”
Item failed to arrive before wedding and refund required customer to return at own cost.
“ordered a tie for my sons wedding”
Order remained processing beyond expected and customer had to dispute charges.
“was still processing by 24th August .”
Found a well-priced Alviero Martini bag and was delighted with purchase.
“reduced to an amazing price.”
Good price and well packaged; buyer is happy with purchase.
“Great price and well packaged, happy with my purchase!”
Experienced long shipping delay but customer service was helpful and product excellent.
“Eva was very helpful.”
Order was mismanaged, shipped despite cancellation and return shipping refused.
“your order was shipped out although we had requested the cancellation”
Received excellent service and good prices.
“Excellent service, good prices.”
Bag arrived earlier than expected with careful packaging; buyer very pleased.
“it was obvious that great care was taken with the packaging of my order.”
I recently had the pleasure of shopping at Forzieri and I must say, it was a delightful experience. As soon as I visited their website, I was impressed by the vast selection of designer handbags, shoes, jewellery, and luxury accessories that were available for both women and men.
Navigating through their website was simple and easy. Each product had multiple pictures showing different angles which made it easier to visualize how each item would look in real life. The descriptions provided for each item were detailed yet concise; specifying its features along with its material makeup.
As someone who is particular about quality when purchasing online products, my expectations were exceeded upon receiving my order from Forzieri. The packing of each product screamed attention to detail- right down to the sleek packaging bag you can store your purchase in after un-boxing it.
Above all else what stood out most during this entire experience was customer service provided by Forzieri's team. They sent prompt email updates throughout every stage making sure that there aren't any glitches or issues with delivery timings etc.
Overall Forzieri really hit home on top-notch service combined with an amazing selection of products -it's safe to say they have won over a new loyal customer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Forzieri is an online retailer focused on designer fashion accessories and leather goods. The site offers handbags, small leather items, and related accessories from European brands. Customers order online with international shipping options and multiple payment methods. Forzieri also provides support channels for order questions and shipping updates.