Customer feedback highlights consistent praise for design and perceived value: the reviewer calls the holdalls 'quality' and 'well designed' and cites reasonable pricing. There is one noted fulfilment issue — a wrong-size item was delivered — but the reviewer reports a prompt apology and return instruction from customer care, and also fast delivery. For prospective buyers, check sizing and the returns policy before purchase, and document orders in case of discrepancies. Reviews suggest strong product satisfaction overall, with occasional service hiccups that appear to be addressed when raised.
Examples from available reviews (Feb 2026).
Product quality is good but a wrong-sized item was delivered.
“they apologized for the mistake and they asked me to return.”
Customer experienced a wrong-size delivery but reports fast shipping and an apology from customer care; a return was requested.
Reviewer describes products as offered at reasonable prices and sees good design and quality for the money.
Long-term buyer reports generally positive use: stylish, secure holdalls that meet travel needs; one order error did not stop use.
Products are described as quality and well designed; reviewer repeatedly purchases similar items over several years.
Customer contacted support after an error; the company apologised and gave clear return instructions, indicating responsive contact.
Generally positive long-term experience but a recent fulfilment mistake produced a mixed overall impression despite resolution efforts.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
I love rocking stylish leather holdalls during all my travels. It also helps keep my stuff secure. In the last few years, I have been getting them from Forbes and Lewis. They offer quality and well designed holdalls for different functions at reasonable prices. They have never disappointed except during my last purchase. I ordered Somerset Holdall Leather - Large only for them to deliver Somerset Holdall Leather - Medium. I contacted the customer care department, they apologized for the mistake and they asked me to return. Instead , I decided to just keep it and give it to my mum during her birthday. I ordered a large one and it arrived too fast.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
FORBES & LEWIS is a brand name associated with leather holdalls, travel bags and related accessories. Consumers searching reviews typically want information on product quality, sizing, delivery and customer support. This summary aggregates customer feedback to help shoppers evaluate fit, durability, pricing and service interactions.