Reviews Analysed
21
We Collect & Analyse Reviews
Flying Flowers
Experiences & Reviews
Flying Flowers is an online florist specialising in bouquet sales and delivery for occasion gifting. It operates a web-based ordering service where customers select arrangements, add personal messages and arrange delivery. People searching reviews typically look for reliability of delivery, flower freshness and ease of ordering.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviews describe reliable, on-time courier deliveries and helpful drivers; a small number report courier delays or items held at a depot.
Share
Strong
26%
💰
Value for money
Several reviewers note affordable prices and occasional small extras (for example a box of chocolates), indicating perceived good value in some orders.
Share
Mixed
6%
⚡
User experience
Multiple customers describe an easy, straightforward ordering flow and a user-friendly website, though these comments come from a limited subset of reviews.
Share
Mixed
6%
🔧
Product quality
Many reviewers report fresh, well-packed bouquets that match website photos, with flowers lasting several days and pleasing recipients.
Share
Strong
27%
📞
Communication
Direct company communications are seldom mentioned; one reviewer noted a photographic handover as a delivery confirmation.
Share
Mixed
2%
⭐
Overall experience
Overall tone across reviews is positive: most customers express satisfaction and repeat use, while a few reports note delivery problems.
Share
Strong
32%
Our Independent Methodology
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Data Collection
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AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Effortless & Delightful Experience
"I recently purchased a bouquet of flowers from Flying Flowers and I am very impressed with their service. The process of ordering was effortless and simple to navigate. Furthermore, the delivery experience was top-notch; free delivery straight to my doorstep made it convenient for me as a customer. The quality of the flowers exceeded my expectations - they were fresh, bright and vibrant. The bouquet came in an elegant packaging that added charm to the overall presentation. It's worth mentioning that my recipient was overjoyed upon receiving them! What stood out to me about this particular flower delivery service is their range of variety in bouquets, prices are affordable thus making it accessible for everyone looking forward gifting someone special or even treating themselves! Lastly, equally important if not more than everything else mentioned above, their website has user-friendly navigation. Overall, I had a wonderful experience with Flying Flowers- From Order till Delivery this entire process felt Effortless & Delightful! Many thanks!"
Bruen
Collected.reviews
Jul 26, 2022
Featured for: Comprehensive praise across many themes
To be delivered 24th September for…
"To be delivered 24th September for daughter in la..."
Joan Todd
Trustpilot
Sep 30, 2025
Featured for: Explicit courier delay complaint
Long lasting beautiful flowers
"I ordered on a Sunday for delivery Monday. All good! Photo of handover and on time. It was such an easy process lots of choice and prices to suit. Pla..."
MrsC
Trustpilot
Sep 30, 2025
Featured for: Handover photo; UX, product longevity
Brilliant service
"Flying Flowers is an amazing company, they deliver good quality..."
Alicia Enders -Zamora
Trustpilot
Sep 30, 2025
Featured for: Short endorsement: quality and punctuality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
MISS JEAN MINTON
trustpilot.com
Sep 30, 2025
No idea
I live in the north-west of England. I sent the flowers to a friend in a care home in the south-east. I haven't seen the fl...
A
Alicia Enders -Zamora
trustpilot.com
Sep 30, 2025
Brilliant service
Flying Flowers is an amazing company, they deliver good quality...
F
FeeRob
trustpilot.com
Sep 30, 2025
Great choices
Recipient was very chuffed with the flowers she rece...
M
Molly
trustpilot.com
Sep 30, 2025
High quality products and service
The flowers always arrive in good condition, are of a high quality and look the same as the photographs on the website. They have alway...
M
Margaret Lindsay
trustpilot.com
Sep 30, 2025
Always excellent service
...
G
Gaynor
trustpilot.com
Sep 30, 2025
Lovely flowers
Lovely flowers - delivered on time - a per...
J
Joan
trustpilot.com
Sep 30, 2025
Having used Flying Flowers for many…
Having used Flying Flowers for many years, the...
C
Carole Farley
trustpilot.com
Sep 30, 2025
Beautiful flowers for my wife
Beautiful flowers for my wife. She loved them and they...
s
suzanne furmage
trustpilot.com
Sep 30, 2025
The flowers were not for me but for my…
The flowers were not for me but for my mum's birthday, she sent me pictures of them and t...
M
Ms F J P
trustpilot.com
Sep 30, 2025
Lovely flowers, speedy delivery
I ordered from Flying Flowers to send a bouquet to my aunt for her 98th birthd...
J
Joan Todd
trustpilot.com
Sep 30, 2025
To be delivered 24th September for…
To be delivered 24th September for daughter in la...
M
Mrs Margaret Trepte
trustpilot.com
Sep 30, 2025
Delivered on time
...
D
Dannie Hill
trustpilot.com
Sep 30, 2025
Beautiful flowers
Beautiful flowers. Delivered on time. Both my good friend and my cousin were d...
P
Published Author Irena M Milloy
trustpilot.com
Sep 30, 2025
You did what I expected and the flowers…
You did what I expected a...
S
Snowden
trustpilot.com
Sep 30, 2025
Even though i had the wrong road on the…
Even though i had the wrong road on the address they were delivered on time...
S
Simon Dabell
trustpilot.com
Sep 30, 2025
Delivered on time and recipient loved…
Delivered on time and recipi...
M
MrsC
trustpilot.com
Sep 30, 2025
Long lasting beautiful flowers
I ordered on a Sunday for delivery Monday. All good! Photo of handover and on time. It was such an easy process lots of choice and prices to suit. Pla...
M
Mr Andrew TRAFFORD
trustpilot.com
Sep 30, 2025
Couldn’t have been better
Delivered on time in perfect condition Straightforward orde...
S
Sherrilyn
trustpilot.com
Sep 30, 2025
Thankyou again i passed on you kind…
Thankyou again i passed on you kind wishes but my Aunt passed on Saturday - your flo...
h
heidi fewings
trustpilot.com
Sep 30, 2025
Flowers were lovely
Flowers were lovely, identical to photo...
Conclusion
Reviewers most often praise Flying Flowers for fresh bouquets that match online photos and for punctual delivery. Many customers report an easy ordering process and repeat purchases; some mention small extras such as a box of chocolates. A minority of reviews describe courier delays or parcels held at depots, so buyers with time‑critical deliveries should check tracking and recipient details. Direct communication from the company is rarely discussed, though at least one reviewer noted a photographic handover as confirmation.