Reviewers often highlight on-time delivery and fresh, colourful bouquets. Many say ordering online is straightforward, with clear delivery updates. Several describe flowers arriving damaged, smaller than expected, or partly dead. A smaller group reports missed or misrouted deliveries and enquiries that went unanswered.
Examples from available reviews (Jul 2022 – Mar 2026).
Flowers arrived on time and in perfect condition.
“Flowers arrived on time and in perfect condition. Well done Flying Flowers.”
Flowers arrived in poor condition and refund was not given.
“They arrived half dead half quantity”
Delivery never occurred and company failed to respond to communications.
“No flowers have been delivered although the money was taken from my bank account.”
Long-term customer reports flowers are always excellent and punctual.
“the flowers are always excellent and arrive on time.”
Reviews repeatedly mention punctual deliveries and smooth handovers. Many credit the company or its couriers for arriving on time. A separate set of complaints points to courier mistakes, including parcels left outside gates or items sitting at depots.
Many reviewers say the bouquets met expectations and felt like good value. A minority call it poor value when arrangements arrived sparse or damaged. These mixed views suggest value depends on the condition of the flowers on arrival.
Customers often describe the online ordering as easy and smooth. Several highlight clear delivery progress notifications. A few say the experience simply met expectations rather than standing out.
Many reviews praise fresh, colourful flowers that lasted and looked like the website photos. Recurring complaints mention short stems, broken-neck roses, small portions, and occasional partial wilting on arrival. A small but notable group says bouquets arrived half dead.
Reviewers often mention helpful delivery updates and clear progress notifications. A small number describe messages going unanswered and no reply after payment when delivery failed. Several accounts also point to courier-to-recipient communication breaking down.
Most reviews are positive, from both repeat customers and one-off orders. The tone shifts sharply when severe issues occur, such as non-delivery or poor-quality flowers. Overall, most customers report satisfaction, with a minority describing critical failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: March 2026
Flowers arrived on time and in perfect condition.
“Flowers arrived on time and in perfect condition. Well done Flying Flowers.”
Beautifully wrapped flowers arrived on time and cheered the recipient.
“the flowers were beautiful and really cheered my mum up - all in all a 10/10 experience.”
Flowers arrived in poor condition and refund was not given.
“They arrived half dead half quantity”
Flowers were beautiful, delivered on time, and lasted nearly two weeks.
“Beautiful flowers - delivered on time and still going strong after nearly 2 weeks”
Consistently great service and recipient loved the flowers.
“As always the service to me was great”
Good delivery notifications and lovely flowers.
“Notification of progress good and lovely flowers”
Ordering was easy, communication excellent, and flowers delivered on time.
“Easy to use online ordering service. Excellent communication.”
Flowers were lovely but stems were considered too short.
“could the stems be a little longer.”
Beautiful flowers arrived exactly on time; reviewer will reuse service.
“Beautiful flowers. Arrived exactly on time. Will definitely use Flying Flowers again.”
Orders are always delivered on time and in excellent condition.
“Always delivered on time and in excellent condition”
Delivery proceeded as planned, reviewer thanks the company.
“All to plan thanks”
Delivered on time, good value, and the recipient was delighted.
“Delivered on time and as ordered. Good value and the recipient was delighted”
Flowers arrived on time but stems were cut too short and box damaged.
“the flowers were cut far too short”
Flowers for sister and niece were beautiful and well received.
“We're beautiful they were very pleased”
Most flowers were fresh but some roses were damaged and portion seemed small.
“Most of the flowers were fresh with a couple of broken neck roses”
Flowers matched the order, delighted the recipient and offered great value.
“Flowers were exactly as ordered - and brought great joy to the recipient !”
Ordering was easy, delivery on time, and recipient delighted with colours.
“Ease of ordering, good offers, delivered on time.”
Neighbour cared for holiday recipient and reported the flowers were beautiful.
“the flowers were looked after by a neighbour who sent a photo of them to my neice.”
Beautiful flowers arrived on time as expected.
“Beautiful flowers and arrived on time.”
Flowers were lovely and delivered on time.
“Lovely and on time”
Reviewer received poor quality, sparse flowers and low value for money.
“Poor quality and no value for money.”
Delivery was a day late and flowers began losing petals.
“Delivery a day late, no flower food included, some flowers already losing petals”
Sent flowers to a care home; DPD delivery was excellent.
“DPD delivery was excellent.”
Company delivered good quality flowers precisely on time.
“they deliver good quality flowers”
Recipient was pleased and the ordering process was seamless.
“Flying Flowers make the whole process seemless.”
Flowers arrived in good condition and matched website photographs.
“The flowers always arrive in good condition”
Reviewer reports consistently excellent service from the company.
“Always excellent service”
Lovely flowers delivered on time as a perfect birthday present.
“Lovely flowers - delivered on time - a perfect birthday present for a family member.”
Long-term customer reports flowers are always excellent and punctual.
“the flowers are always excellent and arrive on time.”
Flowers bloomed well and were enjoyed by the recipient.
“She loved them and they bloomed wonderfully the next day.”
Recipient's birthday flowers were beautiful, well packed, and colourful.
“they were beautiful, well packed and lovely colours.”
Recipient was thrilled and praised the flowers' vibrant colours.
“She was thrilled with them, and in particular, the vibrancy of the colours.”
Flower delivery was delayed and remained at the DPD depot.
“Still in DPD Depot on Saturday 27th”
Order was delivered on time; reviewer thanked them.
“Delivered on time - thank you”
Beautiful flowers delivered on time; recipients delighted.
“Beautiful flowers. Delivered on time.”
Order met expectations and the flowers were fine.
“You did what I expected and the flowers were fine.”
Despite an incorrect address, delivery was on time and successful.
“they were delivered on time and they brightened my friends day.”
Delivered on time and recipient loved the flowers.
“Delivered on time and recipient loved the flowers thanks”
Easy ordering, prompt delivery, and long-lasting beautiful flowers.
“Beautiful flowers that lasted so long.”
Delivered on time, straightforward ordering, and good value for money.
“Good value for money”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Flying Flowers is an online florist selling bouquets, floral arrangements, and gift hampers through its website. Each item has photos and a written description. Customers order and pay online using standard electronic payment methods. The company uses courier partners for delivery and lists delivery options and terms on its site.