Reviews show a pattern of broadly positive online ordering, selection and on-time deliveries for many customers, with tracking updates appreciated. Multiple reviews praise responsive customer service that resolved issues quickly in some cases. However, there are recurring complaints about small arrangements, wilting flowers and a minority of unresolved delivery or communication failures (missing sender details, unanswered emails, refund disputes). If you are considering FlowerCard, check product images and size expectations, monitor tracking closely and keep records of any communication in case follow-up is needed.
Examples from available reviews (Nov 2021 – Feb 2026).
Floral display was tiny and wilted within a day.
“the roses have wilted”
Order not delivered and refund process was delayed and incomplete.
“Never got delivered.”
Easy ordering, useful tracking updates, and timely delivery.
“Most reassuring to receive regular tracking updates.”
Wilted flowers were quickly rectified by responsive customer service.
“Within the day - great customer service.”
Mixed: some customers report prompt, helpful problem resolution, while others describe unanswered emails, disputes and delivery problems.
Split views: several customers describe reasonable pricing, while others say arrangements felt too small or poor value for price paid.
Mostly positive: many reviewers find online ordering straightforward, with timely dispatch and delivery; a minority report delays or delivery issues.
Generally positive but mixed: numerous buyers praise attractive arrangements; some report very small displays, excess foliage or wilting soon after arrival.
Mixed experiences: some customers value tracking updates and quick replies, while others report only automated responses or no reply to emails.
Overall mixed: many customers are satisfied with delivery and presentation, but a notable minority report poor quality, non-delivery or refund disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Valentine's delivery was delayed until recipient unavailable.
“it won't be delivered until tomorrow when it's closed”
Considered a con; very few short stems for the price.
“30 QUID FOR 6 STEMS AND BIT OF FOLIAGE”
Delivery issue resolved with a replacement; recipient delighted.
“they offered and suggested a replacement.”
Repeated use with consistently brilliant products and delivery.
“they always provide brilliant products and delivery service”
Easy ordering and speedy, caring customer service resolved issues.
“Easy to order, speedy delivery & beautiful gift”
Delivery missed chosen date and support was unavailable on Saturday.
“It did not arrive on the chosen date”
Three cards delivered as requested; recipients found flowers fresh.
“All recipients were delighted with their flower cards”
Bereavement order not delivered and customer service was dismissive.
“Do not order from this company!!”
Product was much smaller than advertised with tiny, tacky flowers.
“Nothing like the picture AT ALL.”
Advance order delayed; had to chase and received a refund.
“4 days late.”
Flower cards are appreciated as thoughtful birthday gifts.
“always appreciated and better compared to every day gifts.”
Gift was delivered on time and was a lovely surprise.
“Gift was delivered on time and was lovley suprise”
Arrived as stated in good condition; easy ordering.
“Arrived when stated in good condition.”
Flowers fine but delivery required chasing due to lateness.
“I had to chase the order due to late delivery.”
Requested delivery date ignored, so it missed the birthday.
“did not arrive on the actual birthday.”
Excellent service and sympathy flowers were gratefully received.
“The service recieved was excellent”
Lovely card with great efficient delivery.
“Lovely card with great efficient delivery”
Recipient was very happy after receiving the post-birth card.
“was very happy 🌼”
Prompt, helpful customer service and a satisfied recipient.
“Good and prompt customer service”
Delighted with the range of choices and purchase.
“Delighted with range of choices and final purchase!”
Floral display was tiny and wilted within a day.
“the roses have wilted”
Sender was omitted and customer support was unresponsive.
“They omitted to put on card who had sent it.”
Gorgeous flowers cheered me during a very sad time.
“The flowers were absolutely gorgeous”
Unique, lovely product but not available in the USA.
“I wish they operated in the USA as well as UK.”
Delivery was much later than promised, losing enjoyment days.
“Delivery took much longer than I was told”
Card cheered an unwell friend; recipient was over the moon.
“She was over the moon with them”
Replacements were tiny with more greenery; not worth the expense.
“there was more greenery than flowers”
Delivered promptly but colours and flowers differed from the picture.
“Not the colours or flowers from the picture”
Easy online order, timely delivery, and recipient loved them.
“fast dispatch and delivery was spot on time.”
Delivered as stated; recipient very much liked it.
“It was delivered on the day stated”
Smaller than expected but overall lovely.
“Smaller than I thought but lovely.”
Customer service only sent automated replies, no proper response.
“I have only received an automated response.”
Order not delivered and refund process was delayed and incomplete.
“Never got delivered.”
The service provided was excellent.
“Excellent service”
Ordering was simple and the recipient was very pleased.
“mom was so pleased”
Recipient was delighted with the card.
“Receiver delighted with the card”
Easy ordering, useful tracking updates, and timely delivery.
“Most reassuring to receive regular tracking updates.”
Good card selection and quick delivery.
“A good selection of cards and quick delivery.”
Delivered as requested; recipient thrilled and consistently reliable.
“My friend that I had sent it to was thrilled by it”
Wilted flowers were quickly rectified by responsive customer service.
“Within the day - great customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
FlowerCard is a UK-based retailer selling greeting cards that include a floral arrangement, available to order online. The service combines card design selection with dispatched flower boxes and offers UK delivery and customer support channels. Consumers commonly search for details about product size, delivery reliability and customer service when evaluating FlowerCard.