Many recipients call FlowerCard gifts charming and emotionally on point. Several reviewers say support stepped in after a problem and put things right. A noticeable group reports late or missing deliveries that disrupted the occasion. Some buyers say the arrangements arrived smaller or less fresh than the photos.
Examples from available reviews (Nov 2021 – Feb 2026).
Valentine's delivery was delayed until recipient unavailable.
“it won't be delivered until tomorrow when it's closed”
Delivery issue resolved with a replacement; recipient delighted.
“they offered and suggested a replacement.”
Product was much smaller than advertised with tiny, tacky flowers.
“Nothing like the picture AT ALL.”
Flowers were fresh and vibrant; delivery was timely.
“how fresh and vibrant the flowers were!”
Many reviews describe smooth dispatch and on-time delivery. Another recurring thread mentions missed dates and late arrivals that left customers chasing orders. Support helps in some cases, while a few reviewers report slow refunds or deliveries that never got resolved.
Some customers question the price for the size, pointing to few stems and lots of foliage. Others feel it’s worth it when the flowers look right and arrive fresh. Value comments often show up alongside notes about quality, not on their own.
Many reviewers highlight the emotional lift of the card format and distinctive designs, with delighted recipients and repeat orders. People also mention easy online ordering and, when available, helpful tracking updates. Most negative experiences link to occasions affected by late delivery or a result that didn’t match expectations.
Many accounts praise fresh, bright blooms and tasteful arrangements on arrival. A clear opposing set reports wilted roses, dried foliage, much smaller displays than shown, or colours and blooms that didn’t match what was advertised. These quality complaints often come with low ratings and mention quick wilting or dried elements.
Many customers describe fast, personal replies and useful tracking messages. Others say they only got automated responses, saw sender details left off, or couldn’t get support to respond. Several reviews mention quick fixes, but not consistently.
Feedback splits between very happy reviews praising design, freshness, and dependable delivery, and low-rated accounts driven by late or missed deliveries and disappointing presentation. Positive stories often mention happy recipients and repeat purchases. Negative ones tend to focus on missed special dates, weak communication, and expectations not being met.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Valentine's delivery was delayed until recipient unavailable.
“it won't be delivered until tomorrow when it's closed”
Considered a con; very few short stems for the price.
“30 QUID FOR 6 STEMS AND BIT OF FOLIAGE”
Delivery issue resolved with a replacement; recipient delighted.
“they offered and suggested a replacement.”
Repeated use with consistently brilliant products and delivery.
“they always provide brilliant products and delivery service”
Easy ordering and speedy, caring customer service resolved issues.
“Easy to order, speedy delivery & beautiful gift”
Delivery missed chosen date and support was unavailable on Saturday.
“It did not arrive on the chosen date”
Three cards delivered as requested; recipients found flowers fresh.
“All recipients were delighted with their flower cards”
Bereavement order not delivered and customer service was dismissive.
“Do not order from this company!!”
Product was much smaller than advertised with tiny, tacky flowers.
“Nothing like the picture AT ALL.”
Advance order delayed; had to chase and received a refund.
“4 days late.”
Flower cards are appreciated as thoughtful birthday gifts.
“always appreciated and better compared to every day gifts.”
Gift was delivered on time and was a lovely surprise.
“Gift was delivered on time and was lovley suprise”
Arrived as stated in good condition; easy ordering.
“Arrived when stated in good condition.”
Flowers fine but delivery required chasing due to lateness.
“I had to chase the order due to late delivery.”
Requested delivery date ignored, so it missed the birthday.
“did not arrive on the actual birthday.”
Excellent service and sympathy flowers were gratefully received.
“The service recieved was excellent”
Lovely card with great efficient delivery.
“Lovely card with great efficient delivery”
Recipient was very happy after receiving the post-birth card.
“was very happy 🌼”
Prompt, helpful customer service and a satisfied recipient.
“Good and prompt customer service”
Delighted with the range of choices and purchase.
“Delighted with range of choices and final purchase!”
Floral display was tiny and wilted within a day.
“the roses have wilted”
Sender was omitted and customer support was unresponsive.
“They omitted to put on card who had sent it.”
Gorgeous flowers cheered me during a very sad time.
“The flowers were absolutely gorgeous”
Unique, lovely product but not available in the USA.
“I wish they operated in the USA as well as UK.”
Delivery was much later than promised, losing enjoyment days.
“Delivery took much longer than I was told”
Card cheered an unwell friend; recipient was over the moon.
“She was over the moon with them”
Replacements were tiny with more greenery; not worth the expense.
“there was more greenery than flowers”
Delivered promptly but colours and flowers differed from the picture.
“Not the colours or flowers from the picture”
Easy online order, timely delivery, and recipient loved them.
“fast dispatch and delivery was spot on time.”
Delivered as stated; recipient very much liked it.
“It was delivered on the day stated”
Smaller than expected but overall lovely.
“Smaller than I thought but lovely.”
Customer service only sent automated replies, no proper response.
“I have only received an automated response.”
Order not delivered and refund process was delayed and incomplete.
“Never got delivered.”
The service provided was excellent.
“Excellent service”
Ordering was simple and the recipient was very pleased.
“mom was so pleased”
Recipient was delighted with the card.
“Receiver delighted with the card”
Easy ordering, useful tracking updates, and timely delivery.
“Most reassuring to receive regular tracking updates.”
Good card selection and quick delivery.
“A good selection of cards and quick delivery.”
Delivered as requested; recipient thrilled and consistently reliable.
“My friend that I had sent it to was thrilled by it”
Wilted flowers were quickly rectified by responsive customer service.
“Within the day - great customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
FlowerCard makes greeting cards with fresh floral elements for occasions like birthdays, sympathy, new baby, and Valentine’s. Customers order card-and-flower designs online and can add a personalised message. Each product combines a printed card with a compact floral arrangement sized to sit with the card. The company also offers scheduled delivery and order tracking.