Reviews for Ferraris Boutique show a mix of experiences. Many customers mention rapid shipping, clear tracking and accurate product descriptions, and several note attractive prices. However, a number of reviewers report significant problems: incorrect sizes sent, disputed refunds or return fees, and isolated claims of poor product durability or authenticity. If you consider buying, check the retailer's published returns and authenticity policies, keep delivery and packaging evidence, and use payment methods that offer buyer protection.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service phoned and provided quick delivery updates throughout.
“they kept me up to date with delivery which was very quick.”
They claim the package was signed for and refuse a refund.
“they are saying my package as been signed for”
Product shrank after first wash and appeared not original.
“they sell fake products.”
Initial delivery errors were resolved and the sneakers are comfortable.
“The seller was very nice and wanted to make sure that I got a pair that worked this time .”
Several reviewers praise helpful staff who resolve problems, but a number report slow or unhelpful service and disputes over refunds or fees.
Many reviewers cite discounts and competitive pricing; others report poor value when items were faulty or when unexpected return/delivery charges applied.
Most customers report fast deliveries, clear tracking and smooth checkout; a minority experienced website outages or order completion problems.
Many buyers received items in good condition and as described; a smaller set of reviews allege poor durability, shrinkage or suspected non‑authentic products.
Several customers received timely tracking updates and proactive calls; other reviewers describe delayed replies, ignored messages or accusatory responses.
Customer experiences range from seamless, speedy orders with good packing to cases involving missing deliveries, refund disputes and product complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Boots came 1-2 sizes larger than the site's guide and arrived late.
“When trusting the boots on they come up 1-2 sizes bigger than the site gives guide for.”
They sent mismatched shoes and charged £90 withholding refund.
“and charge me for delivery and return fee £90.”
Ordered Dsquared2 sneakers and received them in five days.
“I ordered a pair of Dsquared2 sneakers and received them 5 days later.”
I received everything I ordered at a big discount.
“I received everything I ordered at a big discount.”
Customer service ignored messages and could not complete the order.
“There client services is very bad.”
Staff provided top-notch assistance and thoroughly answered all questions.
“top notch and superb customer service.”
Product shrank after first wash and appeared not original.
“they sell fake products.”
Customer service phoned and provided quick delivery updates throughout.
“they kept me up to date with delivery which was very quick.”
They claim the package was signed for and refuse a refund.
“they are saying my package as been signed for”
Item shipped quickly, matched description, and was cheaper than UK outlets.
“Item as described- very pleased will use again”
Shoes arrived in excellent condition with fast delivery and tracking emails.
“The delivery came in less than 24 hours”
First order was seamless with regular dispatch updates and speedy delivery.
“I was continuously notified regarding despatch tracking etc”
Customer received nice shoes with quick shipping.
“Nice shoes and quick shipping,perfect!”
Item shipped promptly, arrived quickly and in perfect condition.
“Promptly shipped, arrived very quickly”
Nice boutique with an amazing selection and quick, trustworthy shipping.
“Trustworthy and quick shipping 5/5”
Reviewer praises excellent service and great prices.
“Best service I ever had online!”
Item arrived in perfect condition with fast delivery to the US.
“Perfect condition, great price, and FAST delivery to the US.”
Fast delivery, attractive shoes and great service; will order again.
“Fast delivery, pretty shoes and great service”
I wear sneakers every day and I don't really like to wear any other shoes. For this reason, I ordered 2 pairs of sneakers from Ferraris Boutique. They were delayed and were also a little heavier than I thought they would be. They were too wide for my feet too since they had sent the wrong sizes. I returned them and I got the right size. The seller was very nice and wanted to make sure that I got a pair that worked this time . I love these shoes. I have been wearing them for the past month and they are very comfortable. The fit is just right. They are not too tight or too loose. They look really nice and go with almost all the outfits that I have. They are just the right height.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Ferraris Boutique is an e-commerce boutique selling designer footwear and related accessories. The site lists products, processes online orders, and provides shipping and customer-support channels. People searching Ferraris Boutique reviews typically look for feedback on delivery times, returns, product condition and customer service. Before buying, consumers should verify the retailer's shipping, returns and authenticity policies and use secure payment or buyer-protection methods.