Reviews Analysed
18
We Collect & Analyse Reviews
Ferraris Boutique
Experiences & Reviews
Ferraris Boutique is an e-commerce boutique selling designer footwear and related accessories. The site lists products, processes online orders, and provides shipping and customer-support channels. People searching Ferraris Boutique reviews typically look for feedback on delivery times, returns, product condition and customer service. Before buying, consumers should verify the retailer's shipping, returns and authenticity policies and use secure payment or buyer-protection methods.
Overview & Key Metrics
Positive Sentiment
78%
Latest Review
13d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Several reviewers praise helpful staff who resolve problems, but a number report slow or unhelpful service and disputes over refunds or fees.
Share
Mixed
16%
💰
Value for money
Many reviewers cite discounts and competitive pricing; others report poor value when items were faulty or when unexpected return/delivery charges applied.
Share
Mixed
10%
⚡
User experience
Most customers report fast deliveries, clear tracking and smooth checkout; a minority experienced website outages or order completion problems.
Share
Strong
17%
🔧
Product quality
Many buyers received items in good condition and as described; a smaller set of reviews allege poor durability, shrinkage or suspected non‑authentic products.
Share
Strong
17%
📞
Communication
Several customers received timely tracking updates and proactive calls; other reviewers describe delayed replies, ignored messages or accusatory responses.
Share
Mixed
14%
⭐
Overall experience
Customer experiences range from seamless, speedy orders with good packing to cases involving missing deliveries, refund disputes and product complaints.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 18 verified reviews (November 2021 – September 2025).
Outstanding customer service
"Wonderful service. Customer service went out of their way also with a phone call to make sure I would receive the items i..."
Silvia Balzaretti
Trustpilot
Sep 30, 2025
Featured for: Outstanding service and updates
These guys are very bad
"These guys are very bad. I ordered a pair of shoes 27 June the courier service kept me updated yet did not deliver. I had to leave Home on business I..."
Mr. Joseph Wilton
Trustpilot
Sep 30, 2025
Featured for: Delivery/refund dispute, negative
Be careful
"Be careful. Not even a star they don't deserve it. they sell fake products. Shoddy. Do not buy. It's money thrown away. Bad experience. Never again. T..."
Julia Graciela
Trustpilot
Sep 30, 2025
Featured for: Product quality failure reported
Sneakers
"I wear sneakers every day and I don't really like to wear any other shoes. For this reason, I ordered 2 pairs of sneakers from Ferraris Boutique. They were delayed and were also a little heavier than I thought they would be. They were too wide for my feet too since they had sent the wrong sizes. I returned them and I got the right size. The seller was very nice and wanted to make sure that I got a pair that worked this time . I love these shoes. I have been wearing them for the past month and they are very comfortable. The fit is just right. They are not too tight or too loose. They look really nice and go with almost all the outfits that I have. They are just the right height. "
Austin Brooks
Collected.reviews
Nov 22, 2021
Featured for: Initial issue then resolved
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 18 reviews
All Customer Reviews
Sources: Trustpilot (17) · Collected.reviews (1) · Quotes shortened · As of: September 2025
V
V Siradegyan
trustpilot.com
Sep 30, 2025
The worst company ever.They send me…
The worst company ever.They send me faulty shoes (I order shoes size 8 and one pair of shoes was small and another pair very big, one feet didn’t fit...
A
AMG
trustpilot.com
Sep 30, 2025
Everything went smoothly and professionally
I ordered a pair of Dsquared2 sneakers and recei...
I
IM
trustpilot.com
Sep 30, 2025
Positive experience
I received everything I o...
�
Егор Зайцев
trustpilot.com
Sep 30, 2025
There client services is very bad
There client services is very bad. I want to make my order, and for 4 days the website is go down. I wait for next week, and ask client service: can...
K
Kurt Barnes
trustpilot.com
Sep 30, 2025
This is a terrific dealership!
This is a terrific dealership. Colleen Sheehan and her team provided me with top notch and superb customer service. Her attention to details is spotle...
J
Julia Graciela
trustpilot.com
Sep 30, 2025
Be careful
Be careful. Not even a star they don't deserve it. they sell fake products. Shoddy. Do not buy. It's money thrown away. Bad experience. Never again. T...
S
Silvia Balzaretti
trustpilot.com
Sep 30, 2025
Outstanding customer service
Wonderful service. Customer service went out of their way also with a phone call to make sure I would receive the items i...
M
Mr. Joseph Wilton
trustpilot.com
Sep 30, 2025
These guys are very bad
These guys are very bad. I ordered a pair of shoes 27 June the courier service kept me updated yet did not deliver. I had to leave Home on business I...
M
Marios Adamou
trustpilot.com
Sep 30, 2025
Excellent find
Posted item quickly whilst kept informed at all times about progress- pri...
P
Panagiota kar
trustpilot.com
Sep 30, 2025
Great online shopping experience
The shoes were in a a very good shape. The boxing was great. The delivery came in less than 24 hours and I really liked that I recieved emails to tr...
J
JJ Blessed
trustpilot.com
Sep 30, 2025
First time order and very happy!
First time I ordered from Ferraris and as soon as my order was placed I was continuously notified regarding despatch tracking etc and everything was s...
A
Acan_01
trustpilot.com
Sep 30, 2025
Nice shoes and quick shipping,perfect!
Nice shoes and quic...
c
crce crce
trustpilot.com
Sep 30, 2025
Great shopping experience!
Great online shop! Promptly shipped, arrived very qu...
C
Chiara
trustpilot.com
Sep 30, 2025
Really nice Boutique with an amazing…
Really nice Boutique with an amazing selection of...
S
Sasha Ostrikov
trustpilot.com
Sep 30, 2025
Best service I ever had online!
...
K
Kristen
trustpilot.com
Sep 30, 2025
Excellent job!
Perfect condition, great price...
M
Melanie Luther
trustpilot.com
Sep 30, 2025
Perfect
Fast delivery, pretty shoes and great service, w...
A
Austin Brooks
Collected.reviews
Nov 22, 2021
Sneakers
I wear sneakers every day and I don't really like to wear any other shoes. For this reason, I ordered 2 pairs of sneakers from Ferraris Boutique. They were delayed and were also a little heavier than I thought they would be. They were too wide for my feet too since they had sent the wrong sizes. I returned them and I got the right size. The seller was very nice and wanted to make sure that I got a pair that worked this time . I love these shoes. I have been wearing them for the past month and they are very comfortable. The fit is just right. They are not too tight or too loose. They look really nice and go with almost all the outfits that I have. They are just the right height.
Conclusion
Reviews for Ferraris Boutique show a mix of experiences. Many customers mention rapid shipping, clear tracking and accurate product descriptions, and several note attractive prices. However, a number of reviewers report significant problems: incorrect sizes sent, disputed refunds or return fees, and isolated claims of poor product durability or authenticity. If you consider buying, check the retailer's published returns and authenticity policies, keep delivery and packaging evidence, and use payment methods that offer buyer protection.