Many customers describe very fast dispatch and clear tracking for designer footwear orders. Several reviews mention low prices or steep discounts. Some reviewers report major service failures, including wrong items, refunds not returned, and support that stops responding. One review questions authenticity and raises sizing issues.
Examples from available reviews (Nov 2021 – Mar 2026).
Ordered Dsquared2 sneakers and received them in five days.
“I ordered a pair of Dsquared2 sneakers and received them 5 days later.”
They sent mismatched shoes and charged £90 withholding refund.
“and charge me for delivery and return fee £90.”
Product shrank after first wash and appeared not original.
“they sell fake products.”
First order was seamless with regular dispatch updates and speedy delivery.
“I was continuously notified regarding despatch tracking etc”
Reviews split between quick fulfilment and escalated complaints. Positive comments point to fast delivery and phone updates. Negative accounts describe incorrect orders, refunds being refused, and returns that are hard to complete.
Multiple reviews point to lower prices and strong discounts compared with UK shops. Several customers say the items matched the descriptions and cost less. A small number of complaints mention high return or delivery fees during disputes.
Many customers say ordering is straightforward and international delivery is fast. Several reviews praise staff for answering questions and sorting dispatch issues. A few mention late deliveries or sizing mistakes that affected the experience.
Only a small number of reviews raise product quality issues. One reviewer says a garment shrank after the first wash and alleges an item was not authentic. Most quality comments say items arrived as described.
Several reviews mention regular dispatch messages and tracking emails. Some customers also praise phone calls with timely delivery updates. A small set of reviews criticise slow replies or no response from customer service.
Reviews show a sharp split between very positive fulfilment and serious service problems. Many describe dependable shipping and accurate product pages. Others report order mix-ups, refund disputes, and support that fails to follow through.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (18) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Boots came 1-2 sizes larger than the site's guide and arrived late.
“When trusting the boots on they come up 1-2 sizes bigger than the site gives guide for.”
They sent mismatched shoes and charged £90 withholding refund.
“and charge me for delivery and return fee £90.”
Ordered Dsquared2 sneakers and received them in five days.
“I ordered a pair of Dsquared2 sneakers and received them 5 days later.”
I received everything I ordered at a big discount.
“I received everything I ordered at a big discount.”
Customer service ignored messages and could not complete the order.
“There client services is very bad.”
Staff provided top-notch assistance and thoroughly answered all questions.
“top notch and superb customer service.”
Product shrank after first wash and appeared not original.
“they sell fake products.”
Customer service phoned and provided quick delivery updates throughout.
“they kept me up to date with delivery which was very quick.”
They claim the package was signed for and refuse a refund.
“they are saying my package as been signed for”
Item shipped quickly, matched description, and was cheaper than UK outlets.
“Item as described- very pleased will use again”
Shoes arrived in excellent condition with fast delivery and tracking emails.
“The delivery came in less than 24 hours”
First order was seamless with regular dispatch updates and speedy delivery.
“I was continuously notified regarding despatch tracking etc”
Customer received nice shoes with quick shipping.
“Nice shoes and quick shipping,perfect!”
Item shipped promptly, arrived quickly and in perfect condition.
“Promptly shipped, arrived very quickly”
Nice boutique with an amazing selection and quick, trustworthy shipping.
“Trustworthy and quick shipping 5/5”
Reviewer praises excellent service and great prices.
“Best service I ever had online!”
Item arrived in perfect condition with fast delivery to the US.
“Perfect condition, great price, and FAST delivery to the US.”
Fast delivery, attractive shoes and great service; will order again.
“Fast delivery, pretty shoes and great service”
I wear sneakers every day and I don't really like to wear any other shoes. For this reason, I ordered 2 pairs of sneakers from Ferraris Boutique. They were delayed and were also a little heavier than I thought they would be. They were too wide for my feet too since they had sent the wrong sizes. I returned them and I got the right size. The seller was very nice and wanted to make sure that I got a pair that worked this time . I love these shoes. I have been wearing them for the past month and they are very comfortable. The fit is just right. They are not too tight or too loose. They look really nice and go with almost all the outfits that I have. They are just the right height.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Ferraris Boutique is an online retailer selling designer footwear and fashion items. Its range covers sneakers, boots, and seasonal styles from high-end labels. The site takes orders from the UK and overseas and offers tracked delivery. Customers can reach the company by email or phone for order updates. Listings show brand names and product details to help shoppers choose.