Reviews Analysed
21
We Collect & Analyse Reviews
False Eyelashes
Experiences & Reviews
False Eyelashes is an e‑commerce retailer focused on false eyelashes, eyelash adhesives and related eye‑makeup products. Consumers researching this retailer typically look for information on delivery speed, product suitability (including adhesives for sensitive eyes), pricing and after‑sales support. Reviews can help verify product fit, dispatch times and how the seller handles returns or subscription options. When comparing sellers, check product descriptions, ingredient lists for adhesives, delivery terms and the returns policy.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
12d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Customers frequently report fast dispatch, quick delivery and friendly support; one review flagged a refund handling problem.
Share
Strong
23%
💰
Value for money
Many reviewers cite competitive prices and regular discounts, describing products as good value for money.
Share
Strong
13%
⚡
User experience
Site ordering and checkout are described as easy and straightforward; one customer accidentally opted into a subscription.
Share
Strong
10%
🔧
Product quality
Most buyers praise lashes, glue and cosmetics for performance; a single report noted glue failure for sensitive eyes.
Share
Strong
20%
📞
Communication
Customers note useful delivery updates and prompt replies, but one review reports a refused refund after return.
Share
Mixed
7%
⭐
Overall experience
Majority of reviewers report repeat purchases, recommendations and satisfaction; a small minority report returns or sensitivity issues.
Share
Strong
27%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Great Selections & Fantastic Customer Service
"I recently purchased false eyelashes from FalseEyelashes.co.uk and I must say, it was a fantastic customer experience! The website offered a wide variety of brands to choose from such as Ardell, Doll Beauty, Eylure and more. They also had lash glue available for purchase which saved me the hassle of ordering it separately. The prices offered were very reasonable starting at £2.99 allowing those on a budget to still have access to quality products. On top of that, they offer free 1st class delivery in the UK when spending over £20 – which is an additional bonus! Their user-friendly website made navigation easy and checkout process efficient. I received my package quickly with no issues or damage encountered during shipping. Overall, FalseEyelashes.co.uk provides excellent service along with high-quality products at affordable prices making it easy for customers to up their lash game without breaking the bank."
Elmore Kling
Collected.reviews
May 29, 2022
Featured for: detailed multi-theme positive review
I have a severe eye condition but this company don't seen to care stay well clear
"I have a severe eye condition It is called blepharitis I have bought 2 different glues for sensitive eyes not 1 of the glues worked would not stick I..."
joanne payne
Trustpilot
Sep 30, 2025
Featured for: negative refund and sensitivity issue
I was very happy with the service…
"I was very happy with the service provided by this company..but 2 weeks later I received a message advising I was getting 2 more lipsticks which I did..."
Hilary Coyne
Trustpilot
Sep 30, 2025
Featured for: subscription UX issue, refund resolved
I have been using this website to order…
"I have been using this website to order my lashes for years. They always price their lashes well, despatch items very qu..."
Sophie
Trustpilot
Sep 30, 2025
Featured for: long-term repeat customer endorsement
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Maryam Azraka
trustpilot.com
Sep 30, 2025
Amazing 👏 🤩 🙀
...
C
Carmelita Kindleysides
trustpilot.com
Sep 30, 2025
Perfect
...
S
Sharo Sedgwick
trustpilot.com
Sep 30, 2025
Product sold at a good price
Product sold at a good price. Very quick delivery and updates. A masca...
M
Maura
trustpilot.com
Sep 30, 2025
Very speedy delivery and good prices
Very speedy delive...
j
joanne payne
trustpilot.com
Sep 30, 2025
I have a severe eye condition but this company don't seen to care stay well clear
I have a severe eye condition It is called blepharitis I have bought 2 different glues for sensitive eyes not 1 of the glues worked would not stick I...
H
Hilary Coyne
trustpilot.com
Sep 30, 2025
I was very happy with the service…
I was very happy with the service provided by this company..but 2 weeks later I received a message advising I was getting 2 more lipsticks which I did...
C
Christine
trustpilot.com
Sep 30, 2025
So easy to order and delivery was quick…
So easy to order and delivery was qui...
M
Morgan
trustpilot.com
Sep 30, 2025
Love ordering from here
Love ordering from here, always a great selection o...
S
Susan Percy
trustpilot.com
Sep 30, 2025
Quick delivery Awesome mascara ,cheap…
Quick delivery Awesome mascara ,cheap pr...
N
Noor Salem
trustpilot.com
Sep 30, 2025
Service is amazing and very easy to…
Service is amazing and very easy to shop. Products...
N
Niki W.
trustpilot.com
Sep 30, 2025
Great site, very happy 😊
Great site with an excellent choice...
S
Sophie
trustpilot.com
Sep 30, 2025
Brought the ardell lashes glue and it's…
Brought the ardell lashes g...
N
Natasha Paul
trustpilot.com
Sep 30, 2025
Lovely foundation
...
S
Sophie
trustpilot.com
Sep 30, 2025
I have been using this website to order…
I have been using this website to order my lashes for years. They always price their lashes well, despatch items very qu...
N
Nad
trustpilot.com
Sep 30, 2025
Great price & quick delivery
Great price. Very quick delivery. Well packaged. Very happy with the impress nails, so...
A
Amanda Miles
trustpilot.com
Sep 30, 2025
Another satisfied customer, keep up the good work!
Love the product than...
G
Grace Mounty
trustpilot.com
Sep 30, 2025
The shipping came extremely fast
The shipping came extremely fast, perfect co...
G
Gina kennedy
trustpilot.com
Sep 30, 2025
Just loved the nails I bought the…
Just loved the nails I bought the company are amazing and their products are really really good...
K
Kathryn Clarke
trustpilot.com
Sep 30, 2025
Excellent service
I ordered the Kiss pre glued lashes. Quick delivery and good se...
V
Victoria Micunovic
trustpilot.com
Sep 30, 2025
not too many questions
not too many questions, to the point, and nice confirmations. I beli...
Conclusion
Reviews for False Eyelashes are largely positive: many customers highlight fast dispatch, good packaging, competitive prices and helpful customer service. Multiple reviewers indicate they reorder and recommend the retailer, citing wide selection and regular discounts. A minority note issues: one customer reported adhesive failure for sensitive eyes and a refused refund, and another accidentally signed up to a repeat shipment via a subscription checkbox. If you have sensitive eyes, check adhesive ingredients and test carefully; also review subscription and returns terms before purchase. Use delivery and product-specific reviews to confirm suitability for particular lash styles or adhesives.