Customers often praise the low prices, regular promotions, and wide range of lashes and matching eye products. Many mention quick dispatch and a straightforward ordering process. A small number report unhelpful customer service responses and a few product failures. Several reviewers also point to fit or durability issues with some lashes and nails.
Examples from available reviews (May 2022 – Mar 2026).
Offers great prices and quick free delivery.
“Great prices and quick free delivery.”
Long-term customer praises pricing, fast dispatch, discounts, and friendly service.
“They always price their lashes well, despatch items very quickly”
Reviewer experienced failed glues and a refused refund causing dissatisfaction.
“would definitely not recommend this company to anyone”
Second batch of nails did not stay on, unlike the first batch.
“they only stayed on for a couple of days before they fell off.”
Several reviewers mention fast dispatch and friendly service. Long-time customers describe consistent order handling and say they buy again. One review reports a refused refund and glues that failed, but that complaint is rare compared with the many positive service comments.
Many reviews point to competitive prices, buy-one-get-one deals, and costs lower than high-street options. Shoppers highlight good value on branded mascaras and lashes. Promotions come up often in the feedback.
Reviewers frequently describe ordering as easy and say the confirmations are clear. Many also like the packaging and presentation, noting items arrived in good condition. Fewer comments focus on usability, but those that do are mostly positive.
Several reviews describe mascaras, adhesives, and lash products as effective and well made. A minority report problems: some lashes feel less pliable, and one review says nails did not stay on. Complaints appear, but they are limited compared with the number of positive quality comments.
Many reviewers mention clear confirmation messages and helpful contact with the company. A handful note quick cancellations and refunds when requested. One strong complaint describes poor handling of a refund request, which contrasts with the generally positive communication feedback.
Most feedback reflects high satisfaction with pricing, selection, and delivery speed. A few low-rated reviews focus on service or product failures, standing out against the mostly positive ratings. The pattern suggests many repeat customers alongside occasional sharp criticism.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Great value and prompt delivery; reviewer will buy again.
“Great value and prompt delivery”
Long-time subscriber praises good price and compliments received.
“Good price and great lashes which I can no longer buy in stores.”
Offers great prices and quick free delivery.
“Great prices and quick free delivery.”
Reviewer praises products and delivery, intends to continue using.
“Best products and delivery.”
Product works well and service is praised as great.
“Actually works!!!”
Delivery was slow, but product quality and value remained good.
“took a while to arrive.”
Delivery was quick and uncomplicated.
“Delivered quickly no fuss”
Lashes are much cheaper than usual and highly recommended.
“less than half the price of my usual Eyelure 101.”
Consistently great experience with quick, well-packaged orders.
“orders always arrive quickly and well packaged”
Service, delivery, and products are all praised.
“Great service fast delivery and great products”
Product and supplier excellent with next-day delivery and local scarcity.
“Cans arrived the next day.”
Quick service but lashes could be more pliable.
“Lashes good but could do with being more pliable.”
Great price and quick delivery; reviewer will use again.
“Great price and quick delivery”
Product offers good value and fast delivery.
“Good value and fast delivery”
Huge choice, good prices, and quick delivery; best place to buy lashes.
“Best place to buy lashes.”
Second batch of nails did not stay on, unlike the first batch.
“they only stayed on for a couple of days before they fell off.”
Eyelashes arrived quickly and well packaged; reviewer will reorder.
“Great eyelashes quick delivery and well packaged.”
Good offers including buy-one-get-one-free and efficient delivery.
“one get one free.”
Mascara makes lashes look bigger and fuller and arrives quickly.
“actually does make your lashes look bigger and fuller”
Good communication, easy website, competitive prices, and efficient service.
“Great communication,easy website to navigate”
Reviewer expresses strong positive enthusiasm for the product.
“Amazing 👏 🤩 🙀”
Product is perfect and easy to put on.
“Perfect! Easy to pit on.”
Good price, quick delivery, and a desirable hard-to-find mascara.
“Product sold at a good price.”
Very speedy delivery and competitive pricing.
“Very speedy delivery and good prices”
Reviewer experienced failed glues and a refused refund causing dissatisfaction.
“would definitely not recommend this company to anyone”
Company promptly cancelled unwanted subscription and issued a refund.
“they did immediately and issued a refund”
Ordering was easy and delivery was quick; would reorder.
“So easy to order and delivery was quick”
Reviewer enjoys selection, service, and reliable delivery when ordering.
“awesome customer service and delivery”
Mascara praised as effective and affordable with quick delivery.
“Awesome mascara ,cheap price expensive look long eye lashes love!”
Service is excellent and shopping is easy with reasonable prices.
“Service is amazing and very easy to shop.”
Site offers excellent product choice; reviewer will continue using it.
“Great site with an excellent choice of products.”
Ardell lash glue purchased and found to be great.
“Brought the ardell lashes glue and it's great. Thankyou”
Reviewer describes the foundation as lovely in brief.
“Lovely foundation”
Long-term customer praises pricing, fast dispatch, discounts, and friendly service.
“They always price their lashes well, despatch items very quickly”
Impress nails are easy to use, well packaged, and reasonably priced.
“Very happy with the impress nails, so easy to use”
Reviewer loves the product and praises quick delivery.
“Love the product thanks & quick delivery 😊”
Shipping arrived extremely fast and items were in perfect condition.
“The shipping came extremely fast, perfect condition.”
Reviewer loved the nails and praises product range and pricing.
“their products are really really good.”
Kiss pre-glued lashes ordered with quick delivery and excellent service.
“Quick delivery and good service.”
Process involves few questions and clear confirmations, appreciated by reviewer.
“not too many questions, to the point, and nice confirmations.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
False Eyelashes is an online retailer focused on false eyelashes and related eye cosmetics. The range covers strip lashes, pre-glued lashes, lash adhesives, mascaras, and other beauty accessories. Product pages include descriptions, ingredient lists, and usage tips where relevant. The website takes major payment methods and offers delivery across the UK, with customer support available through its contact channels.