Reviews of Express Chemist indicate a reliable online ordering experience for customers seeking OTC medicines and health products, with many praising quick delivery and an easy website. Product quality is generally reported as satisfactory and repeat purchases are noted by some reviewers. Price competitiveness is mentioned often, though a few customers flag added postage or higher total costs. There are occasional issues with delivery timing and changing delivery instructions; consumers should confirm shipping options and estimated delivery before ordering and contact customer support if they need to amend delivery details.
Examples from available reviews (Mar 2020 – Feb 2026).
Efficient, discreet online pharmacy with easy navigation and quick delivery.
“I was impressed with the efficient and discreet service they provided.”
Reviewers mostly report fast, professional service and prompt delivery; a small minority experienced long or missed deliveries.
Many reviewers note competitive pricing and good deals; a few specifically mention additional postage or higher cost concerns.
Customers commonly cite an easy website and simple ordering process; one or two reviews reported problems updating delivery instructions.
Most reviewers describe products as good quality and fit for purpose, with several citing items that met their specific needs.
Some reviewers praise clear order updates and communication; a few report poor delivery updates or inability to change delivery details.
Overall impressions are predominantly positive, with repeat customers and reliable experiences noted alongside occasional delivery or cost issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Requested photographic ID caused delay; another chemist shipped medication faster.
“I'm monitoring my bank account to make sure that they aren't scammers”
Parcel never arrived and company refused refund; PayPal later refunded.
“They refused to refund my money”
Paid for next-day delivery but order not sent and refund refused.
“they didn't have some of them meds in stock”
Goods never arrived and company claims not to have received payment.
“thegoods have not arrived and they claim they did not get the money”
Warning that lost packages may not receive a full refund.
“you will not receive a full refund back.”
Reviewer questions a large increase in price.
“Why the vast increase in price .”
Parcel returned from French customs but company refused refund citing temperature and P medication rules.
“they are unable to sell on the items I had requested”
Order delayed eleven days and company refused to refund delivery charge despite cancellation.
“they have the audacity not to refund the delivery charge.”
I recently purchased some health products from Express Chemist, an online pharmacy based in the UK. I was impressed with the efficient and discreet service they provided. The website was easy to navigate and I found exactly what I needed quickly.
Their selection of medicines and health products were vast, ranging from over-the-counter medications to herbal remedies. It's clear that their priority is customer satisfaction because they take care to stock only high-quality brands.
What stood out for me most though was their quick delivery time. My order arrived in perfect condition just a few days after placing it online.
Overall, my experience with Express Chemist has been excellent. They offer a reliable source for anyone looking to purchase healthcare products conveniently on the internet while receiving top-notch customer service.
Prescription not issued despite providing information, causing health distress.
“They would not issue my prescription even after being given requested information.”
No tracking number and item came off the screen; customer suspects scam.
“Where is my tracking number?”
Company refused refund after returned shipment and offered no response.
“no refund no replacement no response”
Company took money but did not send goods and won't refund.
“Si sono presi i miei soldi ma non hanno mandato la merce”
Wrong brand sent, rude staff, damaged medication and no refund or replies.
“I felt as if I was thoroughly told off by Munz with no respect whatsoever for me”
Next-day delivery failed and CBD products seemed fake and different.
“I suspect they are fake products.”
Order not received and refund delayed pending Royal Mail enquiry.
“I ordered nearly 4 weeks ago and have still not received my item.”
Customer never received order but company kept the payment.
“I never received the order...but they kept the money”
Customer believes company is fraudulent and not trustworthy.
“Scam Scam Scam pratices.”
Paid through Paydens but did not receive goods despite contacting them.
“I ordered goods and paid through PAYDENS”
Paid extra for next-day delivery but items never arrived; reporting to authorities.
“They never arrived.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Express Chemist is an online UK pharmacy and healthcare retailer offering over‑the‑counter medicines, health supplements and personal‑care items. Customers use its website to search products and arrange home delivery; typical queries include product availability, pricing and delivery options.