Order never delivered and promised refund still not received.
“so far I have received none of my order and no refund”
Reviewers commonly praise Exante products for flavour, texture and perceived value, and several note fast delivery and an easy online ordering experience. At the same time, many customers report problems with missing orders, delayed or absent refunds, out‑of‑stock cancellations and poor responses from customer contact. Product availability and formulation changes were mentioned repeatedly as reasons some customers stopped buying. Prospective buyers should weigh strong product praise against recurring service and communication complaints, and check current availability, order tracking and the seller’s refund policy before purchasing.
Examples from available reviews (Sep 2025 – Feb 2026).
Order never delivered and promised refund still not received.
“so far I have received none of my order and no refund”
Reviewer finds shakes tasty, filling and beneficial for wellbeing.
“Flavours are excellent (more please!).”
Loved the shakes; orders were reliable; saddened by discontinuation.
“Orders are always sent quickly and accurate!”
Reviewer disappointed by new formulations' poor taste and texture.
“The prebiotic ones that came next were disgusting”
Most service comments describe failed or missing orders and delayed or absent refunds; only a few reviewers describe professional or efficient handling.
Several reviewers describe Exante as economical with good deals, fair pricing and reasonable cost for items such as shakers and shakes.
Many customers report a straightforward online ordering experience, fast deliveries and tracking; some note cancellations or out‑of‑stock issues that affected orders.
Product comments are split: many praise flavours, texture and satisfaction from shakes, while others report taste or formulation changes and limited selection.
Multiple reviews cite poor communication about stock, refunds and missing deliveries; a minority appreciate tracking notifications but overall contact was criticised.
Overall feedback is mixed: numerous positive reports about products and delivery exist alongside frequent complaints about orders, refunds and stock availability.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Quotes shortened · As of: February 2026
Reviewer had repeated bad experiences and is glad the company closed.
“I'm delighted to see they finally got what they deserved”
Customer paid but never received goods and refund delays caused anxiety.
“took my money for my goods and never received anything”
Reviewer is disappointed Exante closed and preferred their lower-sugar products.
“Sad to see Exante go.”
Orders cancelled for stock issues and promised refund overdue.
“please refund the amount your company owes me.”
Shaker delivered quickly and was good value.
“delivered quickly and was a good price.”
Longtime customer found the company professional and efficient.
“found them to be very professional and very efficient.”
Loved the shakes; orders were reliable; saddened by discontinuation.
“Orders are always sent quickly and accurate!”
Website easy to use and orders trackable, but starter packs sold out.
“The website is easy to use and I appreciate being able to track my order.”
Reviewer finds Exante shakes economical and online ordering straightforward.
“Exante is the best and most economic weight loss shake I have tried.”
Reviewer disappointed by limited shake selection, only two options.
“Only two to choose from.”
Reviewer disappointed by lack of shake choices.
“No choice of shakes. Disappointing.”
Customer received only a free bottle and no explanation or contact.
“I didn't get my order, just a free bottle.”
Reviewer praises frequent good deals and great products.
“Always good deals on great products!”
Products are great with fast delivery and fair pricing.
“Great products Fast delivery and fair price”
Customer alleges large order charged but received only one plastic bottle.
“they just took my money on first of this April and send me one plastic bottle instead”
Reviewer finds shakes tasty, filling and beneficial for wellbeing.
“Flavours are excellent (more please!).”
Reviewer loves the product, praises choice and recommends it.
“Excellent love the product plenty of choice 5 star”
Reviewer disappointed by new formulations' poor taste and texture.
“The prebiotic ones that came next were disgusting”
Loves products and fast delivery but saddened by closure.
“Love the products and delivery was speedy!”
Order never delivered and promised refund still not received.
“so far I have received none of my order and no refund”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Exante is a brand specialising in meal‑replacement and weight‑management products, including shakes, bars and related accessories, sold direct to consumers online and through retail channels. Consumers searching for Exante reviews commonly look for information about product taste and effectiveness, delivery reliability, refunds and customer service. Independent review summaries help potential buyers assess product quality, value and ordering risks before purchase.