Reviews are split: many praise the taste, value and quick dispatch, while others repeatedly say orders never arrived and refunds took too long. Several customers report incomplete deliveries or cancelled items with little explanation. Many reviewers highlight the flavour range and budget-friendly pricing. Alongside loyal product fans, recurring fulfilment problems stand out.
Examples from available reviews (Sep 2025 – Mar 2026).
Customer paid but never received goods and refund delays caused anxiety.
“took my money for my goods and never received anything”
Customer alleges large order charged but received only one plastic bottle.
“they just took my money on first of this April and send me one plastic bottle instead”
Longtime customer found the company professional and efficient.
“found them to be very professional and very efficient.”
Reviewer finds shakes tasty, filling and beneficial for wellbeing.
“Flavours are excellent (more please!).”
Many reviews mention cancelled orders, missing items and deliveries that never arrived. Several customers say refunds were promised but didn’t come through quickly. A smaller group reports smooth, professional service when orders were delivered as expected.
Reviewers often point to good prices, regular deals and cost-effective shakes. Quick delivery strengthens the sense of value in several accounts. For some, being charged for orders that arrived partially or not at all erased any value.
One reviewer says the website is easy to use and provides order tracking. Most others focus on what happened after ordering, including stock-outs and cancelled starter packs. Mentions of usability are rare compared with fulfilment issues.
Several reviewers praise the flavours, how filling the products are, and overall enjoyment. Others note a limited range of shake options and say reformulations were disappointing. A few users say they were sad to see products discontinued or harder to get.
Many reviewers say they got little or no explanation when orders failed or were cancelled, and they heard nothing about refunds. Some describe clear, professional exchanges when things went smoothly. Communication gaps appear often in negative reviews.
Reviews show a sharp split: strong ratings for taste and value, and low ratings linked to fulfilment and refunds. There are both enthusiastic long-term customers and people still dealing with unresolved order problems. The result is a polarised experience across reviewers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Quotes shortened · As of: March 2026
Reviewer had repeated bad experiences and is glad the company closed.
“I'm delighted to see they finally got what they deserved”
Customer paid but never received goods and refund delays caused anxiety.
“took my money for my goods and never received anything”
Reviewer is disappointed Exante closed and preferred their lower-sugar products.
“Sad to see Exante go.”
Orders cancelled for stock issues and promised refund overdue.
“please refund the amount your company owes me.”
Shaker delivered quickly and was good value.
“delivered quickly and was a good price.”
Longtime customer found the company professional and efficient.
“found them to be very professional and very efficient.”
Loved the shakes; orders were reliable; saddened by discontinuation.
“Orders are always sent quickly and accurate!”
Website easy to use and orders trackable, but starter packs sold out.
“The website is easy to use and I appreciate being able to track my order.”
Reviewer finds Exante shakes economical and online ordering straightforward.
“Exante is the best and most economic weight loss shake I have tried.”
Reviewer disappointed by limited shake selection, only two options.
“Only two to choose from.”
Reviewer disappointed by lack of shake choices.
“No choice of shakes. Disappointing.”
Customer received only a free bottle and no explanation or contact.
“I didn't get my order, just a free bottle.”
Reviewer praises frequent good deals and great products.
“Always good deals on great products!”
Products are great with fast delivery and fair pricing.
“Great products Fast delivery and fair price”
Customer alleges large order charged but received only one plastic bottle.
“they just took my money on first of this April and send me one plastic bottle instead”
Reviewer finds shakes tasty, filling and beneficial for wellbeing.
“Flavours are excellent (more please!).”
Reviewer loves the product, praises choice and recommends it.
“Excellent love the product plenty of choice 5 star”
Reviewer disappointed by new formulations' poor taste and texture.
“The prebiotic ones that came next were disgusting”
Loves products and fast delivery but saddened by closure.
“Love the products and delivery was speedy!”
Order never delivered and promised refund still not received.
“so far I have received none of my order and no refund”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Exante is a direct-to-consumer brand selling meal-replacement products such as shakes, bars and other nutrition items. Customers order through its online shop, including extras like shakers. Product pages usually show ingredients and nutrition details to support comparison. The company ships orders through its fulfilment network to domestic and international addresses where offered.