Equus
Nothing is worst than trying to find a specific set of items online and coming up empty-handed all the time. Just like bakers look for baking products and services, so do Equestrian sportspeople look for stores that can cater to their needs. However, having few options doesn't mean a customer needs to settle. So, to avoid being disappointed with a store, read a customer review or two about the various online companies so you can make an informed decision on where to spend your money.
About Equus
The store was established in 2013 by horse-loving co-founders Kim Horton and Steven Wood in the countryside. Their inspiration was activated when they realised that acquiring equine products and services was tedious and tackless. Therefore, they started the online store to provide other like-minded people with accessible and affordable options. In addition, Horton and Wood want to emphasise that a team has carefully curated their products with a real passion for horses. Furthermore, the store has three core principles: to provide products for riders by riders, to provide excellent customer service and to add value to the community.
Products and Services of Equus
Equus provides riders with comfortable clothing such as women's and men's gilets for 98 Euros and 100 Euros, respectively, Breeches for less than 100 Euros and riding gloves for under 50 Euros. In addition, the store also caters for children, including waterproofs between 14 and 73 Euros, top and baselayers for 30 Euros and breeches, tights and jodhpurs. Furthermore, customers can also get stable and yeard fixtures and fittings such as safety bolts from 14 Euros to field haynets and bale nets for 40 Euros. Finally, clients can purchase anything from tack, leg protection, rugs and healthcare for their horses.
Additional Services of Equus
In addition, the store offers various delivery options such as next-day delivery, express delivery and standard United Kingdom delivery that takes between 3-5 days. Furthermore, there is a free standard delivery clause for items over 25 Euros. Fortunately, Equus provides international shipping to countries that do not contain a BFPO address but, unfortunately, don't cover the costs of taxes and import duties. The store accepts returns within 30- days of delivery for the UK and 45 days for any international returns. However, the package must be in its original packaging, undamaged and in perfect condition for the refund to be processed and paid to you. For more information on the store’s terms of sale, customers can contact them via telephone or follow Equus on social media.
Call: 01438869442
Facebook: equusengland
Twitter: equusengland
Instagram: equusengland
Complaints, Compliments, and Tips for Equus
If you've shopped with Equus, share your experience with your peers by writing a customer review documenting it. In addition, did your item arrive on time? Even though your feedback on their services will impact the decision-making process, other shoppers have the right to know what to expect. Furthermore, would you recommend the store to other equestrian riders? Your willingness to shop at the store says a lot about their products and services and can motivate others to shop there too. Therefore, how many stars- ratings would you give Equus?
Walkern Hall Farm, Walkern Hall
SG2 7JA Walkern
Harber
25-09-2022Impressive Product Range & Excellent Customer Service Title: Best Equestrian Clothing Store Online
I recently purchased some equestrian clothing from Equus, and I must say, the experience was exceptional. The range of products they offer is impressive, and there's something for everyone regardless of style or budget.
The best part was the customer service - it truly sets them apart from other online stores. I had a few questions about sizing and fit before making my purchase, and their team was quick to respond with helpful advice. Additionally, their website was easy to navigate which made finding what I needed so much simpler.
When my order arrived in a timely manner (with free UK delivery I might add), the items were exactly as described on the website. The quality is top-notch, and everything fits perfectly!
Overall, purchasing from Equus is an excellent experience that deserves recognition. Between their extensive product range, fantastic customer service and speedy shipping options - you can't go wrong! Highly recommended!