Reviews Analysed
21
We Collect & Analyse Reviews
Eneba
Experiences & Reviews
Eneba is an online marketplace for digital video game keys, gift cards and related digital content. The platform lists offers for multiple gaming platforms (PC, PlayStation, Xbox, Nintendo) and delivers codes or digital items to buyers. People researching Eneba commonly check topics like price competitiveness, delivery speed, regional key compatibility and refund policies.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
13d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most reviewers report fast, reliable digital delivery and working refund options; a smaller number report missing orders or scam incidents.
Share
Strong
28%
💰
Value for money
Several reviews highlight lower prices, discounts and savings compared with other stores, especially on subscriptions and gift cards.
Share
Strong
9%
⚡
User experience
Multiple reviewers describe the site and activation extension as user-friendly, quick and easy to navigate for purchases and activation.
Share
Strong
13%
🔧
Product quality
Some buyers report codes and items work as expected; a few complaints cite mislabelled or region-locked keys that could not be redeemed.
Share
Mixed
4%
📞
Communication
Reports are mixed: some praise prompt, professional support and refunds, while others describe misleading listing information and poor responses.
Share
Weak
8%
⭐
Overall experience
Most reviewers give a positive overall impression citing speed and savings; a minority report non-delivery, scam reports or misleading listings.
Share
Strong
38%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
Affordable Gaming at Your Fingertips: My Positive Shopping Experience with Eneba
"I recently purchased some games from Eneba and I must say, it was a great experience. The website is user-friendly and easy to navigate, making my shopping experience quick and stress-free. I appreciated the variety of gaming platforms offered including PC, PlayStation, Xbox, Nintendo – which means there’s more to explore on their game store. What really stood out for me was how affordable their prices are without compromising on quality or safety. They have gift cards available as well; perfect for those who want to elevate gifting experiences for fellow gamers! I had an issue with one of my purchases but their customer service team promptly solved it with a high level of professionalism. Their response time was impressive! It showed that they value 100% customer satisfaction. Overall, I highly recommend Eneba to anyone looking for a hassle-free way to purchase budget-friendly games across multiple platforms while maintaining trust in delivery!"
Blaise
Collected.reviews
Nov 14, 2022
Featured for: Detailed positive: UX, service, value
Listing global keys that arent redeemable in the usa?
"I tried buying borderlands 3 super deluxe global key and before I went to redeem my key after unfreezing my card, it flashed a warning that it was unr..."
customer
Trustpilot
Sep 30, 2025
Featured for: Negative: misleading product listing example
We stan Eneba!
"I was skeptical of being scammed by the seller but Eneba made me feel secure. The extension to activate keys is very nice, especially knowing I can ge..."
First time customer
Trustpilot
Sep 30, 2025
Featured for: Positive: value and trust example
I didnt even get it I’m so confused
"I didnt even get..."
customer
Trustpilot
Sep 30, 2025
Featured for: Negative: failed delivery example
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
c
customer
trustpilot.com
Sep 30, 2025
Nice goodbye for me though lol OK so
Nice goodbye for m...
c
customer
trustpilot.com
Sep 30, 2025
Amazing and good
...
J
Ju
trustpilot.com
Sep 30, 2025
Good prices, Great user interface, Easy to use
As always the experience with eneba is fas...
M
Marcel Winter
trustpilot.com
Sep 30, 2025
Super fast processing everything came…
Super fast processing everything came in...
c
customer
trustpilot.com
Sep 30, 2025
Really.fast
...
c
customer
trustpilot.com
Sep 30, 2025
Great
...
t
tomaš
trustpilot.com
Sep 30, 2025
Good day
Good day, I bought the game and Minecraft cloak from you and I am extremely s...
c
customer
trustpilot.com
Sep 30, 2025
Awesome
...
c
customer
trustpilot.com
Sep 30, 2025
Fast delivery good service
...
F
First time customer
trustpilot.com
Sep 30, 2025
We stan Eneba!
I was skeptical of being scammed by the seller but Eneba made me feel secure. The extension to activate keys is very nice, especially knowing I can ge...
c
customer
trustpilot.com
Sep 30, 2025
SMOOTH AND FAST
Transaction was easy to...
P
Paula Terhune
trustpilot.com
Sep 30, 2025
Fast friendly and user friendly and…
Fast friendly and user frien...
T
Troy Rediron
trustpilot.com
Sep 30, 2025
Wicked awesome great
...
c
customer
trustpilot.com
Sep 30, 2025
Listing global keys that arent redeemable in the usa?
I tried buying borderlands 3 super deluxe global key and before I went to redeem my key after unfreezing my card, it flashed a warning that it was unr...
c
customer
trustpilot.com
Sep 30, 2025
-----
...
c
customer
trustpilot.com
Sep 30, 2025
It’s good
...
c
customer
trustpilot.com
Sep 30, 2025
I didnt even get it I’m so confused
I didnt even get...
c
customer
trustpilot.com
Sep 30, 2025
I got scammed
...
B
Brook
trustpilot.com
Sep 30, 2025
what made my experience so great on the…
what made my experience so great on the eneba platform is that as, a xbox gamers i found amazing discounts Xbox Game Pass subscription. Which was 10.9...
D
Daniel
trustpilot.com
Sep 30, 2025
Easy, Quick Service!
I instantly received the goods I paid for. I bou...
Conclusion
Reviews show Eneba commonly offers fast digital delivery and competitive prices, with many users praising the site’s ease of use and discounts. However, there are repeated complaints about regional key compatibility and a small number of reports of non-delivery or scam experiences. Practical steps for consumers: check region/compatibility notes on listings, review seller details and buyer protections, and keep screenshots when contacting support. Use the platform’s documented refund/activation tools where available and compare prices across trusted stores before purchase.