Reviews often highlight strong product quality and frequent praise for fast, careful delivery. Many customers say the website is easy to navigate and ordering is simple. Several reviews also describe serious problems, including damaged items, incorrect prints, or inconsistent sizing. A smaller group mention late or missing updates about delayed orders.
Examples from available reviews (Jul 2018 – Mar 2026).
Very good quality hoodie, customer very pleased.
“Very good quality hoodie. Very pleased with it.”
Poor communication about delayed pre-order led to cancellation.
“I had no communications from them letting me know so I could decide.”
Item arrived damaged and no replacement email was sent.
“it came delivered damaged”
Super quick delivery and neatly packaged goods in good condition.
“Super quick delivery and goods packaged neatly.”
Customers often mention quick dispatch and tidy packaging. Many point to fast delivery and arrivals that match the schedule. Separate comments note carrier handling issues and the occasional late shipment.
Reviewers describe good prices, regular discounts, and a delivery subscription as key value points. Several mention vouchers and sale pricing when weighing value. Praise for value shows up repeatedly in high-rated reviews.
Users say the site is easy to use and orders are simple to place. Many praise order tracking and delivery updates. A few note tracking notifications that arrived late, which lowered satisfaction.
Many reviews praise durable fabrics and accurate licensed prints. A smaller but notable set reports items arriving damaged, print colours being wrong, and sizing running small. Customers often cite specific pieces, such as hoodies and band T-shirts, when discussing quality.
Several customers praise customer service for fast, helpful replies. Another group says there was no update about pre-order delays, or dispatch details arrived only after delivery. These gaps often appear alongside other issues like the wrong size or damage.
Most reviews describe a smooth purchase from start to finish, with many repeat buyers returning. A smaller number of strongly negative accounts create a clear contrast. Overall, the feedback shows reliable fulfilment with occasional breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (6) · Reviews (1) · Quotes shortened · As of: March 2026
I recently discovered EMP, and I couldn't be happier with my experience. The website offers a huge variety of merchandise, including music and gaming-related items, movie and TV show apparel, as well as alternative fashion pieces.
Despite the wide range of products available, navigating the site was a breeze thanks to their easy-to-use search filters. In addition to sorting by category or brand, I could also filter by size or color - an added bonus that made finding exactly what I wanted even easier.
What really impressed me though was the quality of the products themselves. The band t-shirt I ordered arrived in perfect condition and looked just like it did on the website. It's clear that EMP takes pride in offering high-quality merchandise that fans can be proud to wear.
Overall, my experience with EMP has been top-notch from start to finish. Whether you're looking for a specific band's merch or just want to browse some cool alternative clothing options, this is definitely worth checking out!
ACDC top arrived early, great quality and well packaged.
“acdc top in great quality”
Company ensured timely delivery and occasionally includes small freebies.
“Pulled out allnthe stops to make sure my delivery was here in time”
Large product range, big discounts and responsive customer service.
“Great product range & huge discounts”
Products are great quality and offered at good prices.
“GREAT QUALITY GOOD PRICE”
Order processed quickly; items arrived promptly with a discount voucher.
“along with a 15% off voucher”
Good selection of rock clothing with reliable sizing and durable quality.
“sizing is good also good quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
EMP is an online retailer focused on music and pop-culture merchandise. The range usually covers licensed band clothing, hoodies, T-shirts, accessories, and physical media such as CDs and vinyl. Product pages typically show sizing, materials, and photos to help shoppers choose. Orders go through the company’s e-commerce site, which ships physical items to customers.