Reviews for e-bikes4you.com show a divided picture: several customers report competitive prices, fully assembled bikes and fast delivery, while a sizable number describe communication breakdowns, delayed deliveries, wrong parts or refund problems. Concrete examples include positive notes about pre-filled tubeless tyres and ready-to-ride assembly, contrasted with reports of non-functional tracking codes and unpaid refunds. Prospective buyers should verify stock and dispatch details before purchase, request written confirmation of orders and keep payment records to support any disputes. If warranty or returns matter to you, consider confirming the returns and refund process in writing before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
They received two high-quality bikes with fast delivery and good service.
“The quality of both bikes is incredible”
Refund was not received and company ignored refund communications.
“The refund did not come through and I have been chasing for 6 weeks.”
Repeated broken promises and wrong tracking caused loss of trust.
“How can they mess up so many things in a row and lie to the customer so many times?”
Bike arrived assembled, tubeless tyres pre-filled, and price was exceptional.
“Exceptional price compared to prices in the Czech Republic.”
Mixed service reports: some customers note prompt delivery and good support; others report delays, poor warranty and refund handling.
Several reviewers praised competitive pricing and perceived value; a small number raised concerns about the cost or durability of spare parts.
Multiple reviews describe ordering and site issues: missing confirmations, incorrect tracking details and cancelled or delayed orders causing frustration.
Product feedback varies: many customers report well-prepared bikes and components; a minority received wrong parts or noted potential durability issues.
Communication is frequently criticised: several reviewers report unanswered emails or vague responses, while a smaller set received clear progress updates.
Overall impressions are mixed: numerous positive experiences with delivery and price, counterbalanced by a notable share reporting order, refund or contact problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (14) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Shop stopped responding to warranty emails and ignored my claim.
“the shop simply stopped answering my emails.”
Refund was not received and company ignored refund communications.
“The refund did not come through and I have been chasing for 6 weeks.”
Cable arrived after three weeks, well packaged but feels too stiff.
“Took about 3 weeks for tha T.E.C cable to arrive”
Initial communication was poor but delivery was prompt.
“Communication not good intially”
Long waiting time with unresponsive communications and vague replies.
“Emails and a (registered) letter are not responded to.”
Received the wrong cable and delivery took too long.
“It is the wrong cable and it taken too Long time Niels Tachau”
Received a good bike at a great price and recommend.
“Got nice bike for cool price.”
Bike arrived assembled, tubeless tyres pre-filled, and price was exceptional.
“Exceptional price compared to prices in the Czech Republic.”
The company provided very good service.
“Very good service.”
Delivery was much slower than promised and communication was poor.
“The actual delivery took 5 weeks.”
Order cancelled due to unclear delivery times and confusing communication.
“Cancellation due to unclear delivery time and confusing communication.”
Repeated broken promises and wrong tracking caused loss of trust.
“How can they mess up so many things in a row and lie to the customer so many times?”
Excellent service, good price and very quick delivery.
“Toppp service, top price and very quick delivery!”
Great communications and very fast delivery.
“Great communications and super fast delivery.”
Our 2 TREK FX 3 DISC CRYSTAL WHITE bikes arrived a couple of weeks ago. They are awesome, and we enjoy our rides every morning and evening. We are happy about the quality, pricing and the fast delivery. We are also very impressed with the level of customer service. We were notified of the progress of our delivery. The bikes arrived much earlier than we expected and this really favored us. The quality of both bikes is incredible and we enjoy riding them every morning and evening. Thanks again for a great experience. Looking forward to getting more and more products from your online shop.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
e-bikes4you.com is an online retailer specialising in electric bicycles, spare parts and accessories. The site lists models and components and facilitates online ordering and checkout for consumers. This summary is intended to help shoppers find review-based information on delivery, returns, product condition and customer service.