Reviews often praise the fragrances for strong projection and long wear. Many customers mention quick dispatch and secure, careful packaging. Several describe helpful customer service that resolves issues fast. A smaller but noticeable group reports delivery delays, missing or damaged items, and a Safari compatibility issue on the website.
Examples from available reviews (Dec 2021 – Mar 2026).
Fast delivery, included gifts, and longer-lasting diffusers than competitors.
“fundamentally better, longer lasting diffusers than 99% of the competition”
Customer service was exceptional with quick responses to order and email.
“Customer service and quick response to my order and my email was exceptional.”
Order took two months; communication was poor and slow.
“Two months for our order to arrive. Poor communication throughout the process. Replies to emails taking over a week.”
Car perfume quality is poor and comparable to cheap alternatives.
“Bought car parfume,quality is realy bad same you can buy on Temu for £5. Not recomended at all! 0”
Many reviewers praise fast, responsive support and quick fixes, including replacement shipments. Some recount courier issues that remained unresolved, with refunds still pending after repeated failed deliveries. A few customers say large orders arrived with missing components.
Multiple comments appreciate complimentary samples and occasional free gifts or shipping offers. Some buyers question the value when gifts are small or not suitable. One review directly rates a car perfume worse than cheaper alternatives.
Many customers find ordering easy and note a choice of payment options. Several mention quick purchases and a straightforward checkout. One reviewer says the desktop site does not work properly in Safari and requires switching browsers.
Reviewers repeatedly praise strong, distinctive scents and diffusers that last longer than competitors. Many also mention packaging that keeps items safe in transit. A few isolated reviews report poor quality for a car perfume and a vial that arrived broken.
Several reviews mention quick email replies and helpful order updates from staff. Others describe slow or poor communication during long shipping delays, with no timely courier updates.
Many customers report high satisfaction, repeat purchases, and personal recommendations. A noticeable minority faced major delivery failures, long waits, and product issues that drove low ratings. Overall, product praise stands out, with occasional breakdowns in fulfilment and service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
As we entered the Dr Vranjes store, I immediately knew we were in the wrong place. Not only were the prices ridiculously high, but the staff seemed annoyed at our presence in the store. The ambra candle we wanted was not at all as beautifully crafted as you'd expect something that costs $400 to be. The person working there barely gave us any information about the product and told us someone else was working on it when we asked more questions. It didn’t end there, we were kept waiting for over two hours. No attendant bothered to attend to us until we couldn’t wait any longer. WE BOW OUT NEVER TO RETURN AGAIN!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dr Vranjes Firenze is a Florence-based perfumery making home fragrance products. Its range includes reed diffusers, room sprays, and car perfumes. The company sells through an online shop and ships orders from Florence. Sales channels focus on home scenting and gifting. Product pages typically list fragrance names and available formats to help buyers choose.