Reviewers most commonly describe Dino PC as a vendor that provides durable, well-built systems and responsive after-sales help. Multiple long-term customers report machines lasting several years and staff offering practical upgrade advice. Reported negatives are focused on a few compatibility issues (Windows activation or upgrade paths) and occasional delays or limited status updates during stock shortages. For consumers researching Dino PC, consider asking about Windows activation, upgrade compatibility and expected lead times before purchase to reduce potential post-sale friction.
Examples from available reviews (Sep 2025 – Feb 2026).
Bought a PC in 2015; excellent long-term service and durable build.
“This build lasted me for like 8.5 years”
They sold a PC with a processor incompatible with Windows 11.
“would be impossible to update to windows 11.”
PC lacked Windows product key; support responsive but return required.
“it did not come with a product key.”
Card delayed months; arrived quickly but lacked regular queue updates.
“My only criticism would be the lack of information provided during the wait”
Most reviewers report fast, helpful after-sales support and repair advice; a small number note isolated delivery or management issues.
Several buyers cite competitive pricing and cost-effective upgrades; some accept higher costs when supply shortages affected component prices.
Customers describe straightforward ordering, timely delivery and long-term use; a few mention limited game performance on lower settings.
Many reviews report durable, well-built systems lasting several years; a minority report compatibility issues or missing software keys on delivery.
Reviewers frequently praise quick, helpful replies from staff, while some highlight poor website updates or inactive social channels.
Most customers describe a positive long-term ownership experience and effective support, tempered by occasional delivery or compatibility complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Quotes shortened · As of: February 2026
Staff are approachable and pleasant.
“Staff are approachable and nice.”
Staff are approachable and pleasant.
“Staff are approachable and nice.”
Bought a PC in 2015; excellent long-term service and durable build.
“This build lasted me for like 8.5 years”
They sold a PC with a processor incompatible with Windows 11.
“would be impossible to update to windows 11.”
Bought PC ten years ago; received prompt helpful upgrade advice.
“Thomas Thorne replied to my emails giving me advice”
Prebuilt Aardonyx performs well though some games require low graphics.
“Fast reliable and the customer service is excellent”
Great PC; my grandson loves it.
“Great PC. My grandson loves it thank-you very much.”
Received fast, helpful support years after purchase.
“Kate has helped me before and again provided super fast answers to my queries.”
Bought in 2014; DinoPC advised on parts and helped promptly.
“What an absolutely awesome company and staff”
First-time buyer; PC runs games brilliantly, met expectations.
“Very happy with my purchase, the PC runs games brilliantly.”
Reviewer states both great service and product quality.
“Great service great product”
Fantastic experience; delivered early and in perfect condition.
“Fantastic experience, delivered ahead of scheduled time in perfect condition.”
PC lacked Windows product key; support responsive but return required.
“it did not come with a product key.”
Bought 2014 PC; DinoPC recommended upgrade components to enable Windows 11.
“they provided me with a list of components which would solve the issue.”
Customisable order; fast turnaround and well-packaged PC.
“The PC was well packaged and secure”
Built a gaming PC in 2013 that still works.
“I build a gaming pc back In 2013 and it still works”
Warehouse supplied wrong card but customer service quickly corrected it.
“customer service were quick and responsive and issued the correct card soon after I reported it.”
Package left on doorstep all day but fortunately remained until evening.
“Delivered and left on doorstep from 11.00 am all day”
Good build quality, speedy delivery and fit-checking on website.
“Website will also tell you if a part of your build doesn't fit”
Last-minute order arrived much sooner than expected; very happy.
“arrived MUCH sooner than I expected.”
Purchased RTX 3060 Ti at a reasonable price with quick delivery.
“it was a reasonable price compared to other retailers and was delivered very quickly.”
Card delayed months; arrived quickly but lacked regular queue updates.
“My only criticism would be the lack of information provided during the wait”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dino PC is a UK-focused seller of custom and prebuilt desktop gaming PCs and PC components, operating primarily via an online store and support channels. The company historically offered configurable builds and delivered assembled systems to retail customers, with after-sales support for parts and upgrades.