Customers most often praise Dino PC for fast delivery, responsive staff, and sturdy builds that keep running for years. Reviews also point to helpful after-sales support and quick fixes when something went wrong with an order. A small number of buyers reported serious compatibility problems and missing Windows product keys. A few customers also mentioned limited updates during long stock delays.
Examples from available reviews (Sep 2025 – Mar 2026).
Bought a PC in 2015; excellent long-term service and durable build.
“This build lasted me for like 8.5 years”
They sold a PC with a processor incompatible with Windows 11.
“would be impossible to update to windows 11.”
Bought PC ten years ago; received prompt helpful upgrade advice.
“Thomas Thorne replied to my emails giving me advice”
Purchased RTX 3060 Ti at a reasonable price with quick delivery.
“it was a reasonable price compared to other retailers and was delivered very quickly.”
Several reviewers describe quick, effective after-sales help and practical advice on upgrades. Some say support continued well after purchase, and that order mistakes were put right fast. One review mentions the warehouse sent the wrong part and customer service quickly corrected it.
Some buyers point to competitive prices for components and one-off purchases such as GPUs. Value comes up less often than comments on service and durability. One reviewer directly compared the pricing favourably with other retailers.
Customers mention fast turnaround on custom orders and deliveries that arrived well packed and secure. Multiple reviews say orders turned up sooner than expected. A minority call out limited communication during long waits for stock.
Many reviewers praise builds that still perform years later and systems that run games well. Prebuilt systems get specific positive mentions for reliability. A few isolated reports raise serious compatibility issues that affected OS upgrades.
Staff are often described as friendly and quick to respond to email questions. A small number of reviewers criticised how much information they received during long delays. One reviewer said staff provided a component list to help resolve a compatibility problem.
Feedback is mostly positive, with repeated five-star comments on service, build quality, and delivery speed. A few strongly negative reviews stand out against the high satisfaction. These problems focus on hardware compatibility and missing software keys.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Quotes shortened · As of: March 2026
Staff are approachable and pleasant.
“Staff are approachable and nice.”
Staff are approachable and pleasant.
“Staff are approachable and nice.”
Bought a PC in 2015; excellent long-term service and durable build.
“This build lasted me for like 8.5 years”
They sold a PC with a processor incompatible with Windows 11.
“would be impossible to update to windows 11.”
Bought PC ten years ago; received prompt helpful upgrade advice.
“Thomas Thorne replied to my emails giving me advice”
Prebuilt Aardonyx performs well though some games require low graphics.
“Fast reliable and the customer service is excellent”
Great PC; my grandson loves it.
“Great PC. My grandson loves it thank-you very much.”
Received fast, helpful support years after purchase.
“Kate has helped me before and again provided super fast answers to my queries.”
Bought in 2014; DinoPC advised on parts and helped promptly.
“What an absolutely awesome company and staff”
First-time buyer; PC runs games brilliantly, met expectations.
“Very happy with my purchase, the PC runs games brilliantly.”
Reviewer states both great service and product quality.
“Great service great product”
Fantastic experience; delivered early and in perfect condition.
“Fantastic experience, delivered ahead of scheduled time in perfect condition.”
PC lacked Windows product key; support responsive but return required.
“it did not come with a product key.”
Bought 2014 PC; DinoPC recommended upgrade components to enable Windows 11.
“they provided me with a list of components which would solve the issue.”
Customisable order; fast turnaround and well-packaged PC.
“The PC was well packaged and secure”
Built a gaming PC in 2013 that still works.
“I build a gaming pc back In 2013 and it still works”
Warehouse supplied wrong card but customer service quickly corrected it.
“customer service were quick and responsive and issued the correct card soon after I reported it.”
Package left on doorstep all day but fortunately remained until evening.
“Delivered and left on doorstep from 11.00 am all day”
Good build quality, speedy delivery and fit-checking on website.
“Website will also tell you if a part of your build doesn't fit”
Last-minute order arrived much sooner than expected; very happy.
“arrived MUCH sooner than I expected.”
Purchased RTX 3060 Ti at a reasonable price with quick delivery.
“it was a reasonable price compared to other retailers and was delivered very quickly.”
Card delayed months; arrived quickly but lacked regular queue updates.
“My only criticism would be the lack of information provided during the wait”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dino PC sells desktop computers and PC components through its online store. It offers configurable systems and prebuilt gaming desktops, with options for CPUs, GPUs, motherboards, and storage. The team builds, tests, and ships orders from its workshop to customer addresses. Customers can get technical support and parts replacements through customer service and the website.