Reviews Analysed
20
We Collect & Analyse Reviews
Dino PC
Experiences & Reviews
Dino PC is a UK-focused seller of custom and prebuilt desktop gaming PCs and PC components, operating primarily via an online store and support channels. The company historically offered configurable builds and delivered assembled systems to retail customers, with after-sales support for parts and upgrades.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report fast, helpful after-sales support and repair advice; a small number note isolated delivery or management issues.
Share
Strong
24%
💰
Value for money
Several buyers cite competitive pricing and cost-effective upgrades; some accept higher costs when supply shortages affected component prices.
Share
Strong
8%
⚡
User experience
Customers describe straightforward ordering, timely delivery and long-term use; a few mention limited game performance on lower settings.
Share
Strong
8%
🔧
Product quality
Many reviews report durable, well-built systems lasting several years; a minority report compatibility issues or missing software keys on delivery.
Share
Strong
22%
📞
Communication
Reviewers frequently praise quick, helpful replies from staff, while some highlight poor website updates or inactive social channels.
Share
Strong
12%
⭐
Overall experience
Most customers describe a positive long-term ownership experience and effective support, tempered by occasional delivery or compatibility complaints.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Got a PC from these guys around 2015…
"Got a PC from these guys around 2015 for an amazing price at the time where many components were cheaper than buying them separately and building your..."
Valeriy S.
Trustpilot
Sep 30, 2025
Featured for: Long-term product and service praise
2 years ago Dino PC sold me a PC with a…
"2 years ago Dino PC sold me a PC with a processor they knew, would be impossi..."
Petra Abendroth
Trustpilot
Sep 30, 2025
Featured for: Explicit compatibility complaint
PC did not come with Windows verification key activated
"Ordered a PC from them for £1200. In the specification it said it came with Windows 10, however upon recieving the PC I found that it did not come wit..."
George. S
Trustpilot
Sep 30, 2025
Featured for: Missing software key; fast support
Despite being delayed by nine months…
"Despite being delayed by nine months due to the chip shortage, the ASUS 3070 card arrived quickly once in stock. Shame it cost a bit more but again I..."
Mr. Stephen Hubbard
Trustpilot
Sep 30, 2025
Featured for: Delivery delay and communication complaint
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
V
Valeriy S.
trustpilot.com
Sep 30, 2025
Got a PC from these guys around 2015…
Got a PC from these guys around 2015 for an amazing price at the time where many components were cheaper than buying them separately and building your...
P
Petra Abendroth
trustpilot.com
Sep 30, 2025
2 years ago Dino PC sold me a PC with a…
2 years ago Dino PC sold me a PC with a processor they knew, would be impossi...
D
Derek Kavanagh
trustpilot.com
Sep 30, 2025
I bought a Dino PC gaming system for my…
I bought a Dino PC gaming system for my son approx 10yrs ago. It now needs upgrading, I contacted Dino PC looking for some advice and they were excell...
D
Daniel Jackson
trustpilot.com
Sep 30, 2025
I bought the prebuilt pc called the…
I bought the prebuilt pc called the aardonyx and couldn't be happier. Struggles on some games...
A
Alex Maisey
trustpilot.com
Sep 30, 2025
Great PC
Great PC. My grandson lov...
S
Steve K
trustpilot.com
Sep 30, 2025
Great Service from a Caring Company
Just like previous reviewer 'X R-H' I am an old customer, of DinoPC, who has received support, years after purchase in 2015. Kate has helped me before...
X
X R-H
trustpilot.com
Sep 30, 2025
Dino PC *REALLY* look after their customers, even after 8 years
I just had to take a few minutes to write this up. I ordered a PC from DinoPC in 2014 - 8 years ago. The water cooler recently failed, and I really ne...
M
Matthew Bradford
trustpilot.com
Sep 30, 2025
A very happy customer!
First time buying a gaming PC and DinoPC were very helpful as they had a selection of prebuilt gaming PCs I...
r
ray baxter
trustpilot.com
Sep 30, 2025
Great service great product
...
B
Benjamin Johnston
trustpilot.com
Sep 30, 2025
Great Custom PC Experience
Fantastic experience, delivered ahead...
G
George. S
trustpilot.com
Sep 30, 2025
PC did not come with Windows verification key activated
Ordered a PC from them for £1200. In the specification it said it came with Windows 10, however upon recieving the PC I found that it did not come wit...
M
Mrs Susan Young
trustpilot.com
Sep 30, 2025
Replace or upgrade.
I purchased my desktop from DinoPC in 2014 and found that it was not compatible with Windows 11 specs. The choice was between replacing a perfectly go...
J
Josh F
trustpilot.com
Sep 30, 2025
Great service and custom PCs
I was looking for a good PC to last for a while, so I took a look at DinoPC as they'd been recommended to me. With their site I was able to pick and c...
s
steve jones
trustpilot.com
Sep 30, 2025
I build a gaming pc back In 2013 and…
I build a gaming pc back...
M
Matthew Vanryne
trustpilot.com
Sep 30, 2025
Had an issue with the warehouse when…
Had an issue with the warehouse when they provided the wrong card. However, the customer service were quick and res...
D
David (Newcastle)
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service Delivered and left on doorstep from 11.00 am all day Fortu...
G
Gerard Kelly
trustpilot.com
Sep 30, 2025
Excellent Service
Great build and speedy delivery.! Website will also tell you if a part of your build doesn't fit or won't match up for any reaso...
J
James_N
trustpilot.com
Sep 30, 2025
Really pleasantly surprised by Dino PC
Really pleasantly surprised by Dino PC! A last minute order on a very sought after item which arrived MUCH s...
c
customer
trustpilot.com
Sep 30, 2025
Got a Graphics card from them, Good Service and Price.
I used Dino PC to purchase an RTX 3060 Ti, it was a reasonable price compared to other retailers and was del...
M
Mr. Stephen Hubbard
trustpilot.com
Sep 30, 2025
Despite being delayed by nine months…
Despite being delayed by nine months due to the chip shortage, the ASUS 3070 card arrived quickly once in stock. Shame it cost a bit more but again I...
Conclusion
Reviewers most commonly describe Dino PC as a vendor that provides durable, well-built systems and responsive after-sales help. Multiple long-term customers report machines lasting several years and staff offering practical upgrade advice. Reported negatives are focused on a few compatibility issues (Windows activation or upgrade paths) and occasional delays or limited status updates during stock shortages. For consumers researching Dino PC, consider asking about Windows activation, upgrade compatibility and expected lead times before purchase to reduce potential post-sale friction.