Reviews show many customers receive well‑made products and often report fast delivery and good value for money. However, a consistent minority describe problems with communication, returns handling and assembly instructions—examples include refunds without return‑post refunds, unanswered emails and unclear instructions. If you are considering a purchase from DeubaXXL, check the product listing for assembly requirements, confirm delivery estimates and review the returns policy before ordering. These steps will help set expectations for garden furniture or storage purchases and reduce the risk of post‑purchase issues.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service kept me updated and delivery was fast in three days.
“kept me up to date on my order”
Returned a poor-quality garden box but was charged over £27 for return postage.
“out of pocket by over £27”
Product was good but the website updates and online chat failed to provide information.
“it kept telling me my email was incorrect”
Solid, good-quality table that looks expensive; assembly tool is poor.
“Easy to assemble but the key tool is crap.”
Mixed reports: several reviewers praise helpful in‑store and after‑sales staff, while others describe unresolved returns and poor post‑purchase support.
Most reviewers report good value and competitive pricing; a minority say return costs or poor components made the purchase poor value.
Deliveries are frequently fast and site navigation is praised, but many mention weak instructions, long assembly times or tool issues.
Majority describe sturdy, well‑made items and thoughtful design; isolated reports cite weak fixings, faulty zips or defective components.
Communication is polarised: some customers received clear order updates, while others report unanswered emails, chat failures and delivery confusion.
Overall impressions trend positive with repeat buyers and recommendations, but some customers report serious post‑purchase problems that affected satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I went there to buy chair covers. I went in with a list of the measurements and fabric swatches from another store. Some of them were really helpful. The lady who helped me was so sweet; even when I was looking for something different than what she thought, she directed me towards what would work best for my home. I got to try out the fabrics and make sure they worked with my decorating scheme. She also gave me this great discount for all- their stuff is usually super expensive so I think it was a great deal! I recommend the store to willing buyers!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
DeubaXXL is a retailer of home and garden goods, commonly searched for by shoppers looking for garden furniture, storage solutions and outdoor accessories. Customers typically evaluate delivery speed, product durability, assembly requirements and returns policy when checking DeubaXXL reviews. This summary is intended to help consumers gauge typical experiences with product quality, service and communication before purchasing.