Customers often mention rapid dispatch, with many orders arriving the next day. Reviewers regularly point to lower online prices than other retailers. Across repeat purchases, people describe good product condition and fit. A few reviews also note knowledgeable, helpful staff in store or on the phone.
Examples from available reviews (Jun 2018 – Mar 2026).
Ordered Friday and received item Saturday; service was great.
“really fast ordered friday morning . arrived sat morning.”
Cheapest online with quick delivery, reviewer was pleased.
“cheapest online and quick delivery whats not to like😍”
Fast shipping and a great product were reported.
“Fast shipping, great product”
Helpful staff and wide range of high-quality outdoor kit impressed me.
“The staff were knowledgeable and friendly, which made my shopping experience more enjoyable.”
Reviews often highlight very fast dispatch, including same-day processing and next-day arrival. Several mention careful packaging and on-time fulfilment that helped with urgent needs. Staff support comes up too, but less often than delivery speed.
Many reviewers comment on competitive pricing. Several say they found items cheaper than other online outlets, and one review mentions a £30 saving. A few also note free delivery or low shipping costs alongside the price comparisons.
Reviewers frequently describe a straightforward online ordering process and clear order updates. Many mention brief, clear messages on dispatch and delivery timing. Packaging and product presentation are described as suitable for what was ordered.
Customers say the items match the descriptions and meet expectations for quality. Some highlight durable clothing and comfortable footwear bought more than once. Comments about good condition and fit appear across multiple reviews.
Many reviews praise brief, helpful updates on orders and delivery. Reviewers also mention quick replies and efficient notifications. The communication supports the fast dispatch rather than making up for delays.
Most feedback gives top scores, focusing on speed, price, and satisfaction with the products. A small number of slightly lower ratings still mention helpful staff and a wide range of kit. In these reviews, there are no repeating complaints about returns or damaged goods.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (1) · Reviews (1) · Quotes shortened · As of: March 2026
They supplied items super quickly on request and were competitively priced.
“Got me my stuff super quick on request, I am so grateful!”
Ordered Friday and received item Saturday; service was great.
“really fast ordered friday morning . arrived sat morning.”
Great service with very fast delivery.
“Got it super fast!”
Cheapest online with quick delivery, reviewer was pleased.
“cheapest online and quick delivery whats not to like😍”
Jacket arrived next day and was £30 cheaper than competitors.
“Next day delivery for a jacket £30 cheaper than other outlets”
Great price and item was despatched and delivered quickly.
“Great price and despatched and delivered really quickly.”
Bought a Patagonia jumper cheaper than other sites and received prompt updates.
“cheaper than the Patagonia’s own online site and other retailers.”
Found a discounted Patagonia fleece and it arrived the following day.
“Ordered around lunchtime and arrived the following day.”
Fleece was great quality and service was great; received in three days.
“Ordered a fleece great quality and great service.”
Fast dispatch and delivery with an excellent price.
“Fast dispatch and delivery. Excellent price.”
Very fast delivery and great prices.
“Very fast delivery and great prices 👍”
Fantastic price, easy ordering and efficient notifications with free delivery.
“Fantastic price, easy ordering, efficient notifications and super quick - and free ! - delivery.”
Reviewer described the company's service as very good.
“A very good service”
Service and delivery were great.
“Great service and delivery”
Dispatch was very quick and met the reviewer's needs.
“Very quick dispatch just what I needed.”
Two orders were dispatched within 12 hours and delivered next day.
“Both dispatched within 12hrs of placing the orders”
Great price with speedy delivery; reviewer was very pleased.
“Great price speedy delivery. Very pleased.”
Reviewer gave perfect scores for service, delivery and product condition.
“Customer Service 10/10 Delivery 10/10 Product condition 10/10”
Reviewer reported great service from the company.
“Great service”
Reviewer described their overall experience as great.
“Great experience”
Easy website navigation and exceptionally quick delivery impressed me.
“I was very impressed with their service.”
Delivery was super quick and the reviewer was pleased.
“Super quick delivery!”
Excellent service from sale to delivery; staff were very helpful.
“Excellent service from initial sale through to delivery.”
Item represented great value and arrived earlier than expected.
“Great value.”
Delivery was amazingly quick from purchase to the doorstep.
“Amazingly quick delivery from buying to at the door!!”
Item arrived quickly and matched its description; will buy again.
“Item arrived quick and as described.”
Website was easy to use and orders were promptly dispatched.
“Easy website and prompt dispatch packaged well and appropriate for goods.”
Product was excellent, easy to order and delivered sooner than expected.
“An excellent product and so easy to order.”
Quick delivery and very comfortable Scarpa shoes; repeat purchase.
“Quick delivery and very comfortable scarpa shoes.”
Fantastic service with fast delivery and a great price.
“Fantastic service, fast delivery and a great price.”
Ordering system was easy and delivery was prompt.
“easy system to order. prompt delivery”
Item was received and offered at the best price online.
“Really like the Rab water proofs BEST PRICE on the net!”
Delivery was really quick according to the reviewer.
“Really quick delivery thanks”
Excellent service with delivery by Monday after ordering on Friday.
“Ordered in the small hours of Friday and I got it by Monday afternoon!”
Customer query was answered fully and the order was despatched superfast.
“superfast despatch and packed with care”
Delivery was quick and communication was great.
“Quick delivery and great communication”
Competitive prices and fast delivery; reviewer would use again.
“Competitive prices and fast delivery, would use again”
Fast delivery with concise communication from the company.
“Fast delivery and concise communication”
Jacket was competitively priced and arrived promptly the next morning.
“Jacket was a competitive price.”
Easy online shopping; item arrived promptly, well packed and described.
“Item arrived promptly, well packed and as described.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Countryside Ski & Climb is a specialist outdoor retailer for ski and climbing equipment and related technical clothing. It sells technical apparel, footwear, and equipment for winter sports and climbing. Its online catalogue includes product pages with specifications and size guidance to help customers choose gear. The retailer offers UK delivery options and customer service channels for pre-sales advice and order queries.