Customer feedback for Cordners is mixed. Many reviewers note helpful, professional staff, reliable in-store fittings and prompt online order fulfilment. At the same time, several customers report repeated issues with returns, refund policy clarity and staff communication, and some describe poor fit or product-related problems. If you plan to buy, check the store’s returns and refund terms beforehand, try shoes on in store where possible and retain receipts. For online purchases, document communications and ask about return postage arrangements before returning items.
Examples from available reviews (Sep 2025 – Feb 2026).
Bought Skechers on sale; order was fulfilled promptly and professionally.
“Order fulfilled promptly and professionally.”
Great service and helpful staff; the shop has a brilliant selection.
“Great service and very helpful staff.”
Child's shoes were too tight, causing painful injury and store refused refund.
“the shoes were too tight fitting.”
Website refund policy differed from in-store practice and refund was refused.
“they will provide full refund in 14 days.”
Mixed reports: several reviewers praise helpful, professional staff and prompt fulfilment; others report rude or unresponsive service.
Views split: some customers found good sale prices, while several felt quality or returns handling left them out of pocket.
In-store fitting and selection are praised by many, but multiple customers report poor return handling and disagreeable in-store experiences.
Some reviewers describe items as expected and good selection; others report poor fit, perceived quality issues, or footwear causing problems.
Frequent complaints relate to unclear refund/returns policy and staff responses; a subset of reviews highlights helpful, communicative staff.
Overall mixed: several positive shopping, fitting and fulfilment experiences are offset by recurring refund, fit and service complaints.
For each review, the core experience based on original source reviews.
Sources: Reviews (19) · Trustpilot (10) · Quotes shortened · As of: February 2026
Items arrived quickly and were a great price.
“Arrived really quickly and were a great price.”
Fast service and a good selection of the best brands.
“Great fast service and always have the best brands available.”
Cheaper than other stores and delivered quickly; reviewer very pleased.
“Cheaper than any other store for same item and delivered in jig time.”
Delivery was very quick and the reviewer loves the shoes.
“Very quick delivery. I love the shoes.”
Online shopping was quick and shoes arrived promptly.
“Great experience shopping on line with this retailer.”
Shoes were delivered on time and matched the description.
“Shoes ordered, delivered on time and as advertised.”
Happy with the collection and delivery service; reviewer would recommend.
“Very happy with your collection. Excellent delivery service and would recommend 👌.”
Great service, quick delivery and very comfortable boots.
“Great service, Quick delivery.Very comfortable boots”
Delighted with boots; quick delivery, lovely quality and perfect fit.
“Lovely quality and perfect fit.”
Very happy with sale trainers; great value and good delivery.
“Great value excellent sales and delivery”
Lovely shoes and very quick shipping.
“Lovely pair of shoes and really quick shipping. Thanks!”
Excellent service and fantastic products.
“Excellent service fantastic products”
Website was easy to navigate and delivery was fast.
“Cordners website was very easy to navigate and ordering was super easy.”
Quick, efficient and helpful customer service; reviewer would recommend.
“Very good service. Quick, efficient and helpful with customer contact.”
Service was fabulous and fast.
“Fabulous fast service”
Great price, fast delivery and delighted with the shoes.
“Great price, fast delivery, delighted with our startrite shoes!”
Bought online; happy with shoes, fast delivery and good price.
“very happy with the shoes I bought, the fast delivery and the price!”
First-time purchase impressed by easy ordering and quick delivery.
“easy ordering and quick delivery”
Website was easy to use and delivery arrived within a few days.
“Website was easy to use & delivery within a few days. Very happy”
Delighted; shoes arrived in two days and were beautifully packaged.
“The shoes arrived 2 days after the order was placed, and were packaged beautifully.”
Bought Skechers on sale; order was fulfilled promptly and professionally.
“Order fulfilled promptly and professionally.”
Staff were helpful and the shop had a great selection of shoes.
“Staff were very helpful and had a great selection of shoes.”
Great service and helpful staff; the shop has a brilliant selection.
“Great service and very helpful staff.”
Bought boots that did not fit and customer service ignored postage refund.
“Absolutely disappointed of customer service.”
Professional, helpful staff measure children's shoes properly; overall a positive experience.
“Best place to measure children's fit properly”
Bought shoes in store but was told only exchange or credit note, no refund.
“couldn't receive a refund only exchange or credit note.”
Customer service was excellent and items matched their description.
“Excellent costumer service,items as described!”
Child's shoes were too tight, causing painful injury and store refused refund.
“the shoes were too tight fitting.”
Website refund policy differed from in-store practice and refund was refused.
“they will provide full refund in 14 days.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Cordners is a UK footwear retailer operating retail outlets and an online shop, known for selling adult and children’s shoes. Consumers commonly search reviews of Cordners to evaluate in-store fittings, product fit and sizing, returns and refund policies, and the reliability of online orders. When researching Cordners, look for store locations, returns terms and independent customer feedback to assess fit and after-sales support.