Reviews Analysed
21
We Collect & Analyse Reviews
Click and Grow
Experiences & Reviews
Click and Grow produces automated indoor gardening systems and pre-seeded plant capsules intended for home use. Products combine grow units, lighting and single-use pods to simplify growing herbs, salads and some vegetables indoors. Consumers typically research product reliability, pod performance, support and refund policies before buying.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
13d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Mixed delivery and support: some reviewers note fast deliveries and quick refunds, while others report shipping/address errors and rude email replies.
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Mixed
14%
💰
Value for money
Price is frequently criticised; several reviewers describe the system as poor value for money, especially when fruiting crops fail to produce.
Share
Weak
9%
⚡
User experience
Most users report easy setup and simple daily use; a minority mention hardware issues such as units not powering on reliably.
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Strong
8%
🔧
Product quality
Outcomes vary by crop: many reviewers report healthy herbs and lettuce, while others report stunted growth, mould, pod failures or no fruit.
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Mixed
25%
📞
Communication
Customer communication is polarised: some customers praise rapid warranty replies and replacements, others report dismissive or inadequate responses.
Share
Mixed
11%
⭐
Overall experience
Overall impressions are mixed: multiple users are satisfied with herb and salad results, but a sizeable group report crop failures and support problems.
Share
Mixed
32%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Click & Grow Herb Garden: A Hassle-Free Solution For Indoor Gardening
"I recently purchased a Click & Grow indoor herb garden kit and I must say, I am thoroughly impressed with the product. The setup was extremely easy and hassle-free - all I had to do was insert the included plant capsules into the designated spaces in the container and fill it up with water. The smart technology used by Click & Grow ensured that my plants received just the right amount of water, light, and nutrients without me having to worry about it at all. All I needed to do was check on them once every few days. Having fresh herbs available for use in my cooking has been an absolute game-changer for me. It adds so much more flavor to meals when you know that everything you're using is homegrown and organic. I also appreciate how compact this indoor garden is - it fits perfectly on my kitchen counter without taking up too much space. Overall, I highly recommend Click & Grow's indoor gardening kits to anyone looking for a simple and convenient way to grow their own herbs indoors"
Veronica Price
Collected.reviews
May 18, 2022
Featured for: Easy setup and positive growth
Fungus Gnat Infestation
"I purchased a Click & Grow hydroponic unit at the end of November, eager to start my indoor gardening journey. Unfortunately, what followed was one of..."
Per Jay
Trustpilot
Sep 30, 2025
Featured for: Mould, infestation and poor response
Perfect customer support
"Ive bought a click&grown 3. Unfortunatly one of the pods did not sprout even tough the other two were beautiful and enoumous plants. I filled the warr..."
Carlos Alexandre Galveias
Trustpilot
Sep 30, 2025
Featured for: Quick warranty response and replacements
Mixed results.
"Mixed results - cherry tomatoes from my first order never produced any fruit. Basil, lettuce, thyme, coriander, all ve..."
Gloria Girton
Trustpilot
Sep 30, 2025
Featured for: Mixed crop outcomes: tomatoes fail
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Lili Ivanova
trustpilot.com
Sep 30, 2025
Great product and customer service
Great customer service and impressive and quality, albeit slightly on the expensive side, products. My original order was made by mistake (a misalignm...
G
Grace
trustpilot.com
Sep 30, 2025
Very fast delivery
Very fast delivery, really...
S
Stine Eliassen
trustpilot.com
Sep 30, 2025
Had this for three years
Had this for three years and tried most of the pods for this. It’s crap. It’s not even...
N
Norka Suarez
trustpilot.com
Sep 30, 2025
Terrible customer service
FYI , this is the first review of any company I have ever written. Terrible customer service . I have been ordering from Click and Grow for years and...
B
Bella Plb
trustpilot.com
Sep 30, 2025
Stunted growth and mold- World’s more expensive basil plant
⸻ I was super excited to receive this as a gift! It’s quite expensive, so not something I would normally buy for myself. Unfortunately, I would not re...
m
mrs a kerr
trustpilot.com
Sep 30, 2025
This is a total waste of money
This is a total waste of money. Bought tomato grew with no fruit and same with strawberries no fruit. I would AVOID got it...
M
MC
trustpilot.com
Sep 30, 2025
Grow Fast
I just started growing two basil pots early June...
G
Gloria Girton
trustpilot.com
Sep 30, 2025
Mixed results.
Mixed results - cherry tomatoes from my first order never produced any fruit. Basil, lettuce, thyme, coriander, all ve...
M
Mary Biliou
trustpilot.com
Sep 30, 2025
Incredible Smart Garden
Incredible Smart Garden – Love It!! I’m beyond happy with my Click & Grow system! It’s made growing fresh herbs and plants at home so simple and rewar...
M
Mckenzie Matthews
trustpilot.com
Sep 30, 2025
It is good like the fruit really…
It is good like the fruit really addictive but the moon mangos ar...
K
Kenneth Kopp
trustpilot.com
Sep 30, 2025
It's a bit premature
It's a bit premature. I haven't received the product yet. Nor have I received notification that the product is on the way. I've use...
S
Shashank Visweswara
trustpilot.com
Sep 30, 2025
This is absolute rubbish
This is absolute rubbish, plants sprout but never grow beyond a point. I've tried many different plants and tried planting them at different times of...
K
Kunde
trustpilot.com
Sep 30, 2025
We are very happy with the device
We are very happy with the device. Basil and parsley grew very well. It didn't go so well with the strawberries. We ended up planting them in...
J
Jan-Christoph Tebbe
trustpilot.com
Sep 30, 2025
Really nice indoor garden
Very quick delivery for the garden it self three month ago as for the too...
J
Jen
trustpilot.com
Sep 30, 2025
I love my little unit so far….but
I love my little unit so far. However, it doesn’t turn on when plugged in without so...
B
Bubuot
trustpilot.com
Sep 30, 2025
Poor customer service.
Poor customer service. pay attention to customers order prior to...
C
Carmen Suderman
trustpilot.com
Sep 30, 2025
Smart garden 27 lover
We purchased the smart garden 27 and started the pods on Jan 3rd we were eating lettuce by the end of the month. There was only 1 pod out of 27 that d...
L
Lea
trustpilot.com
Sep 30, 2025
Absolutely love this
Absolutely love this. The first little seedlings of the year always mean the end of the winter slump for me. This allows me to pull that joy into the...
C
Carlos Alexandre Galveias
trustpilot.com
Sep 30, 2025
Perfect customer support
Ive bought a click&grown 3. Unfortunatly one of the pods did not sprout even tough the other two were beautiful and enoumous plants. I filled the warr...
P
Per Jay
trustpilot.com
Sep 30, 2025
Fungus Gnat Infestation
I purchased a Click & Grow hydroponic unit at the end of November, eager to start my indoor gardening journey. Unfortunately, what followed was one of...
Conclusion
Reviews show consistent strengths for easy setup and reliable growth of many herbs and leafy crops, with multiple users harvesting within weeks. At the same time, there are recurring reports of poor outcomes for some fruiting crops (tomatoes, strawberries), instances of mould or pod failures, and hardware faults in a minority of units. Customer support experiences are split: several reviewers describe prompt refunds or replacement pods, while others report shipping mistakes and unsatisfactory replies. When considering a purchase, weigh likely success with herbs/lettuces against mixed reports for fruiting plants, and check return, warranty and replacement policies before buying.