Reviewers frequently praise Clear Chemist for prompt delivery, careful packaging and competitive pricing, with many noting they would order again. Several customers highlight helpful staff and safety checks for medication as positive aspects. However, there are isolated but serious complaints: some customers experienced missed urgent deliveries and cases where a fragrance was judged not to match expected authenticity. If you plan to order, consider checking delivery options and the returns policy, and contact customer support for urgent needs before finalising an order.
Examples from available reviews (Dec 2017 – Feb 2026).
Urgent order missed; delivery delayed and same-day courier refused.
“Do not trust this company!”
Perfume lacked authenticity and longevity; customer requested a refund.
“fragrance lacks the authenticity and long-lasting quality”
Bargain price with timely arrival and excellent packaging.
“wrapped far better than products bought from household name brands.”
Convenient online pharmacy with easy website, quick prescriptions and prompt delivery.
“I am very impressed with their service.”
Delivery and customer service are widely reported as fast and efficient, though isolated reviews describe delayed orders and refusal of expedited couriers.
Many reviewers mention competitive prices and bargains; a small number question value when orders were delayed or products failed to meet expectations.
Several users describe the website and ordering process as straightforward and easy, while a few mention short delivery notices or ordering timing issues.
Most buyers report products arriving in good condition and well packaged; a minority raise concerns about authenticity or scent longevity for premium fragrances.
Customers frequently note helpful, friendly service and delivery updates; some reviewers report limited weekend availability and delayed or absent email responses.
The majority of reviewers report positive overall experiences, citing repeat orders and satisfaction; a few detailed complaints reflect serious isolated issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
Items were delivered quickly to the customer.
“Quick delivery for my items.”
Fast response and delivery reported by reviewer.
“fast response and delivery”
Super service with efficient communications.
“Super service and efficient communications”
Excellent service; reviewer thanked the company.
“Excellent service. Thank you.”
Sensors help keep the reviewer on track; called a lifesaver.
“Best thing I’ve bought as the sensors help me keep on track. Life saver!”
Product as described, arrived on time; reviewer would purchase again.
“As described, arrived on time and very happy with the product..”
Delivery was prompt and order was correct.
“Delivery was prompt and exactly as ordered”
Important diabetes kit not delivered; messages unanswered and refund slow.
“Ordered important diabetes testing kit with 3 day delivery.”
Good prices and quick delivery; requests cheaper delivery for larger orders.
“very good value, quick delivery.”
Staff were friendly and helpful with the service.
“Friendly and helpful”
Parcel arrived safely; easy ordering and delivery updates provided.
“Parcel arrived safe and sound.”
Service was perfect; product arrived promptly and in good condition.
“Product arrived promptly and in good condition”
Urgent order missed; delivery delayed and same-day courier refused.
“Do not trust this company!”
Provides a good, reliable online service.
“A good reliable online service”
Perfumes shipped promptly with careful, proper wrapping; will order again.
“shipped promptly and with care and proper wrapping.”
Staff provided very helpful, good service.
“Very helpfull good service .”
Perfume lacked authenticity and longevity; customer requested a refund.
“fragrance lacks the authenticity and long-lasting quality”
Efficient delivery and affordable product prices.
“Efficient delivery and products at affordable prices”
They checked safety before supplying medication, which pleased the customer.
“didn’t just sell me the medication without first checking my safety using it”
Goods arrived on time, reviewer thanked seller.
“Goods arrived on time, thanks”
Product was good and delivery was prompt.
“Good product and prompt delivery”
Service was fast and efficient, reviewer expressed thanks.
“Fast and efficient, thank you.”
Order arrived quickly but had short delivery notice and limited email response.
“they didnt reply to my enquiry about the delivery via email”
Bargain price with timely arrival and excellent packaging.
“wrapped far better than products bought from household name brands.”
Good delivery and reasonable price according to the reviewer.
“Good delivery price good”
Offers great service and competitive prices.
“Great service and prices”
Excellent service with easy ordering, good price and delivery.
“Excellent service, easy to order, very good price and delivery.”
Excellent Service and afternoon is reasonably priced
“Excellent Service and afternoon is reasonably priced”
I recently purchased some medication from Clear Chemist and I am very impressed with their service. The website was easy to navigate, making it simple to find the products that I needed. There were a variety of options available for over-the-counter medications, as well as prescription refills.
One thing that stood out to me was their online doctor service through PharmaDoctor. This made it convenient for me to get my prescription filled without having to leave my house or schedule an appointment with a doctor. The process was quick and hassle-free.
The delivery was prompt and the packaging discreet, which I appreciated. All of the products arrived in good condition and exactly what I ordered.
Overall, my experience with Clear Chemist has been excellent! They offer a wide range of medicines, fragrances and other products at competitive prices - all while providing fast delivery times and friendly customer support.
Item had a good price and very fast delivery.
“good price, very fast delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Clear Chemist is an online UK retailer and pharmacy-style store that sells medicines, fragrances and general health and beauty products through a web shop. Customers can place orders for home delivery and manage purchases via the company website. This description is intended for consumers comparing online pharmacy and fragrance retailers; verify services and policies on the company site before ordering.