Customers often mention fast delivery, a straightforward ordering process, and helpful staff. Reviews also point to good prices and secure packaging. A smaller group describe urgent orders not arriving, messages going unanswered, and refunds taking too long. A few shoppers question product authenticity and how long items last.
Examples from available reviews (Dec 2017 – Mar 2026).
Excellent service with easy ordering, good price and delivery.
“Excellent service, easy to order, very good price and delivery.”
Delivery was prompt and order was correct.
“Delivery was prompt and exactly as ordered”
Important diabetes kit not delivered; messages unanswered and refund slow.
“Ordered important diabetes testing kit with 3 day delivery.”
Perfume lacked authenticity and longevity; customer requested a refund.
“fragrance lacks the authenticity and long-lasting quality”
Many reviews describe staff and service as friendly, reliable, and efficient. A small number report major problems, including missed urgent orders and same-day courier requests being declined.
Reviewers often point to competitive prices and bargain-level deals across products. One or two customers asked for cheaper delivery options on larger orders.
Several customers say the website is easy to use, delivery updates are clear, and orders arrive on time. A few mention short notice on deliveries and slow or limited replies by email.
Multiple reviews say items arrived as described and worked well. A small number raise concerns about products, especially perfume authenticity and poor longevity.
Many customers praise quick replies and smooth communication from the team. Some report enquiries being ignored and refunds for important items taking longer than expected.
Most reviews describe a good experience with service, delivery, and value. A smaller set report serious problems and leave low ratings, showing a clear split between happy and unhappy customers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (28) · Reviews (1) · Reviews (1) · Quotes shortened · As of: March 2026
Items were delivered quickly to the customer.
“Quick delivery for my items.”
Fast response and delivery reported by reviewer.
“fast response and delivery”
Super service with efficient communications.
“Super service and efficient communications”
Excellent service; reviewer thanked the company.
“Excellent service. Thank you.”
Sensors help keep the reviewer on track; called a lifesaver.
“Best thing I’ve bought as the sensors help me keep on track. Life saver!”
Product as described, arrived on time; reviewer would purchase again.
“As described, arrived on time and very happy with the product..”
Delivery was prompt and order was correct.
“Delivery was prompt and exactly as ordered”
Important diabetes kit not delivered; messages unanswered and refund slow.
“Ordered important diabetes testing kit with 3 day delivery.”
Good prices and quick delivery; requests cheaper delivery for larger orders.
“very good value, quick delivery.”
Staff were friendly and helpful with the service.
“Friendly and helpful”
Parcel arrived safely; easy ordering and delivery updates provided.
“Parcel arrived safe and sound.”
Service was perfect; product arrived promptly and in good condition.
“Product arrived promptly and in good condition”
Urgent order missed; delivery delayed and same-day courier refused.
“Do not trust this company!”
Provides a good, reliable online service.
“A good reliable online service”
Perfumes shipped promptly with careful, proper wrapping; will order again.
“shipped promptly and with care and proper wrapping.”
Staff provided very helpful, good service.
“Very helpfull good service .”
Perfume lacked authenticity and longevity; customer requested a refund.
“fragrance lacks the authenticity and long-lasting quality”
Efficient delivery and affordable product prices.
“Efficient delivery and products at affordable prices”
They checked safety before supplying medication, which pleased the customer.
“didn’t just sell me the medication without first checking my safety using it”
Goods arrived on time, reviewer thanked seller.
“Goods arrived on time, thanks”
Product was good and delivery was prompt.
“Good product and prompt delivery”
Service was fast and efficient, reviewer expressed thanks.
“Fast and efficient, thank you.”
Order arrived quickly but had short delivery notice and limited email response.
“they didnt reply to my enquiry about the delivery via email”
Bargain price with timely arrival and excellent packaging.
“wrapped far better than products bought from household name brands.”
Good delivery and reasonable price according to the reviewer.
“Good delivery price good”
Offers great service and competitive prices.
“Great service and prices”
Excellent service with easy ordering, good price and delivery.
“Excellent service, easy to order, very good price and delivery.”
Excellent Service and afternoon is reasonably priced
“Excellent Service and afternoon is reasonably priced”
I recently purchased some medication from Clear Chemist and I am very impressed with their service. The website was easy to navigate, making it simple to find the products that I needed. There were a variety of options available for over-the-counter medications, as well as prescription refills.
One thing that stood out to me was their online doctor service through PharmaDoctor. This made it convenient for me to get my prescription filled without having to leave my house or schedule an appointment with a doctor. The process was quick and hassle-free.
The delivery was prompt and the packaging discreet, which I appreciated. All of the products arrived in good condition and exactly what I ordered.
Overall, my experience with Clear Chemist has been excellent! They offer a wide range of medicines, fragrances and other products at competitive prices - all while providing fast delivery times and friendly customer support.
Item had a good price and very fast delivery.
“good price, very fast delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Clear Chemist is a UK online pharmacy and healthcare retailer. The website lets customers order prescriptions and buy non-prescription health products. It sells items such as medical testing supplies, skincare, and fragrances. The company offers UK delivery and provides customer support through standard digital channels. Clear Chemist accepts common secure payment methods and shows product details and shipping information on each product page.