Many customers praise fast fixes and bouquets that stay good across repeat orders. A sizeable group reports late or missing deliveries, with little or no response to calls or emails. Many also say flowers arrive damaged or wilted, or die within days. Overall feedback splits between dependable service and breakdowns in delivery or freshness.
Examples from available reviews (Mar 2010 – Mar 2026).
Order for wife's 60th never arrived and communication was poor.
“their communication is shocking and we are left with nothing”
Birthday bouquet was half rotten and many stems were slimy.
“flowers sent to me for my birthday gift were half dead”
Flowers did not last but company promptly sent a fresh replacement.
“they sent a fresh bouquet of flowers as soon as they could.”
Regular customer; delivery reliable and flowers consistently beautiful.
“delivery always on time, flowers are beautiful every time.”
Several reviewers say staff arranged replacements or refunds and sorted courier problems. Some long-time customers describe dependable deliveries and helpful service in the shop. A few mention early orders arriving with damaged stems and needing follow-up.
Value comes up only occasionally. When it does, reviewers point to flowers that did not last long and to unexpected charges. A few buyers felt the presentation beat expectations for the price.
Some customers found the website easy to use and received next-day delivery with photo confirmation. Others report orders cancelled at short notice or delivery-partner mistakes that threw off timing. Part of the negative feedback links the poor experience to third-party courier handling.
Many reviews describe flowers fading fast, with wilting, snapped stems, and petals dropping within days. Others received fresh, well-packed bouquets that arrived in great shape and lasted. The main theme is uneven flower longevity.
Many reviews say the company did not respond to calls, emails, or voicemails once problems started. Several buyers report no contact when deliveries missed the promised window or went to the wrong address. A small number specifically praise clear, prompt updates and photo delivery confirmation.
Ratings split sharply between high scores from repeat customers and low scores from one-off orders that fell down on delivery or freshness. When staff got involved, customers often said issues were put right. When communication broke down, reviewers describe missed occasions and left low ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · Reviewcentre (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Regular customer; delivery reliable and flowers consistently beautiful.
“delivery always on time, flowers are beautiful every time.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Clare Florist is a UK florist selling cut-flower bouquets and arrangements for gifts and events. It offers mixed bouquets, single-stem displays, and custom work for weddings, funerals, and corporate orders. Customers can order online or by phone for local delivery. The business uses delivery partners to fulfil orders and sources seasonal flowers, foliage, and potted plants from growers and wholesale markets.