Customer reviews for Clare Florist show a mixed picture. Many recent reviews describe problems with flower freshness and incorrect or late deliveries, and several customers report difficulty getting a response. There are also repeat customers and specific cases where the company resolved delivery issues or provided replacements. If you are ordering important or high-value arrangements, consider documenting delivery instructions, keeping order confirmations and checking contact methods before purchase. Reviews suggest weighing the risk of variable quality against the occasional examples of reliable service and effective problem resolution.
Examples from available reviews (Mar 2010 – Feb 2026).
Premium next‑day bouquet arrived late and in poor condition.
“They arrived today 14/09/2025 which is a day late.”
Flowers did not arrive before promised time and seller non-responsive.
“This is a scam, i paid for flowers to be delivered before 12noon”
Trusted long-term florist with excellent communication and perfect flowers.
“Her communication is excellent.”
Company promptly resolved a DPD transit issue to my satisfaction.
“Clare's was very keen to sort the problem out to my satisfaction.”
Delivery and handling are inconsistent: some customers report prompt, helpful resolutions while many report late or misdelivered orders.
Several customers reported that bouquets did not match the price paid or premium delivery, describing items as poor value for money.
Limited feedback: one review praises an easy website and straightforward ordering; few other reviews comment on the ordering UX.
A large share of recent reviews report limp, damaged or quickly dying flowers, with multiple customers throwing bouquets away within a day or two.
Communication reports vary: several customers say they received prompt replies or replacements, while many describe unanswered calls or emails.
Recent overall impressions trend negative: repeated complaints about floral quality and lack of response, alongside some long-standing positive customers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · Reviewcentre (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Regular customer; delivery reliable and flowers consistently beautiful.
“delivery always on time, flowers are beautiful every time.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Clare Florist is a UK florist brand name that sells cut-flower bouquets and arrangements online. People researching Clare Florist typically look for information on delivery reliability, floral freshness, ordering experience and how the seller handles problems or replacements.