Reviews Analysed
21
We Collect & Analyse Reviews
Choice Store
Experiences & Reviews
Choice Store is an e‑commerce retailer selling fashion and lifestyle items such as clothing, footwear and accessories. It operates via an online storefront and handles orders, payments and returns through its website. Consumers searching for Choice Store reviews typically look for information on delivery, returns, product authenticity and customer support.
Overview & Key Metrics
Positive Sentiment
19%
Latest Review
18d
Overall Rating
1.7
Our Analysis
🎯
Service quality
Multiple reviews describe poor service and returns handling, with reports of rude staff and slow or ineffective resolution; a few customers reported helpful assistance.
Share
Weak
15%
💰
Value for money
Several reviewers report lost funds, withheld refunds or poor value when items never arrived or were damaged; a small number noted sale prices or reasonable cost.
Share
Weak
15%
⚡
User experience
Frequent complaints about non‑delivery, long delays, site availability and return processes; a minority of orders arrived promptly and as described.
Share
Weak
22%
🔧
Product quality
Reports are mixed: some customers received items in good condition, while others reported damaged goods or alleged counterfeit branded products.
Share
Mixed
9%
📞
Communication
Many reviews cite missing confirmations, no replies to emails and ignored social‑media queries; a small number mention receiving timely shipping emails.
Share
Weak
16%
⭐
Overall experience
Overall feedback skews negative, centred on delivery failures, refund issues and poor support; several customers nonetheless report trouble‑free orders.
Share
Weak
23%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
No issues whatsoever
"Given the really bad reviews, I was skeptical about placing an order but I desperately wanted the item and took the plunge, and so glad I did! I had a..."
Georgia
Trustpilot
Sep 30, 2025
Featured for: positive delivery and product condition
Avoid
"Returned 2 relatively expensive gilets recieved as signed for by them. Nearly 14 days NO REFUND NO RETURN OF EMAILS FB QUERYS IGNORED NO MONEY RETURNE..."
Reginald Hellboy
Trustpilot
Sep 30, 2025
Featured for: returned items, no refund
This company sells fakes
"This company sells fakes! bought a moschino hoodie from them, believing it was genuine. its a..."
Bobby B
Trustpilot
Sep 30, 2025
Featured for: alleged counterfeit product
This site is a scammm!!!!
"This site is a scammm!!!! Never recieved package after the send e mail t..."
Giovani Bores
Trustpilot
Sep 30, 2025
Featured for: no delivery despite 'delivered' status
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Pamela Gradel
trustpilot.com
Sep 30, 2025
Was in with my daughter who was holding…
Was in with my daughter who was holding a drink with lid & the most miserable member of staff ba...
s
sharon salisbury
trustpilot.com
Sep 30, 2025
If I could give
If I could give - stars then I would. Disgraceful service and avoid at all costs. Total ripped...
G
Giovani Bores
trustpilot.com
Sep 30, 2025
This site is a scammm!!!!
This site is a scammm!!!! Never recieved package after the send e mail t...
S
Scott Day
trustpilot.com
Sep 30, 2025
Absolute shambolic customer services
Absolute shambolic customer services. Word of advice, make sure you get the right sizes or...
E
Emma Hunter
trustpilot.com
Sep 30, 2025
Refund given after I contacted after no delivery
I ordered a lot of Christmas stuff that was on sale on the 28th Dec and 1st Jan. I paid for next day delivery baring in mind I knew one day was bank h...
R
Rachael Johnson
trustpilot.com
Sep 30, 2025
Ordered books and they never arrived
Ordered books and they never arrived. My l...
L
Lolita Myers
trustpilot.com
Sep 30, 2025
Do not order from D-choice retail
Do not order from D-choice retail. Ordered a package, item was destroyed and discarded during transit per UPS and d-choice i...
E
Emma G
trustpilot.com
Sep 30, 2025
It has been over 8 months since I have…
It has been over 8 months since I have heard anything about my package. I got another package in the mail though a few months ago with the wrong thing...
P
Pamela Dowd
trustpilot.com
Sep 30, 2025
Ordered over a week ago for next day…
Ordered over a week ago for next day delivery. St...
D
Doc Addi
trustpilot.com
Sep 30, 2025
I didnt recieve my order after 5…
I didnt recieve my order after 5 days,though...
B
Bobby B
trustpilot.com
Sep 30, 2025
This company sells fakes
This company sells fakes! bought a moschino hoodie from them, believing it was genuine. its a...
J
Joe H
trustpilot.com
Sep 30, 2025
Good experience
Placed an order Sunday and didn’t receive any email confirmation, however I did receive a shipping email on Monday. Was very worried after reading...
E
Eman Saeed
trustpilot.com
Sep 30, 2025
SCAM
Ordered 4 days ago . No confirmation emails . No shipping notification...
C
Chanel Solomon ✩
trustpilot.com
Sep 30, 2025
I made an order on this website last…
I made an order on this website last Friday and now when I tried to visit the website to check fo...
R
Reginald Hellboy
trustpilot.com
Sep 30, 2025
Avoid
Returned 2 relatively expensive gilets recieved as signed for by them. Nearly 14 days NO REFUND NO RETURN OF EMAILS FB QUERYS IGNORED NO MONEY RETURNE...
G
Georgia
trustpilot.com
Sep 30, 2025
No issues whatsoever
Given the really bad reviews, I was skeptical about placing an order but I desperately wanted the item and took the plunge, and so glad I did! I had a...
J
Jodora F
trustpilot.com
Sep 30, 2025
Not terrible just long delivery
After reading the reviews, I had no hope that my order would arrive. I had no updates with the shipping after a week and thought I had been scammed. H...
J
Julie
trustpilot.com
Sep 30, 2025
£64 bag arrived in time but very poor…
£64 bag arrived in time but very poor quality and part of the Logo was damaged. This was right at the front of the bag. Very disappointed. Customer se...
M
Michelle
trustpilot.com
Sep 30, 2025
Not very impressed
Not very impressed. I placed an order 5 days ago I received a confirmation email but I’m waiting for a dispatch email but I guess they haven...
J
John
trustpilot.com
Sep 30, 2025
Poor customer support
I placed an order a week ago and hadn't heard anything since to say it was sent. I decided to contact customer support and ask what was happening and...
Conclusion
Reviews show consistent issues with delivery reliability, refunds and customer support, including multiple reports of delayed or missing orders and withheld refunds. Product quality feedback is mixed: some customers received items in good condition while others reported damaged goods or suspected counterfeits. A minority of buyers report straightforward, timely deliveries and items that matched descriptions. If you consider ordering, document transaction details, prefer payment methods with buyer protection, and review the company’s published returns and refund policy before purchase.