Chiltern Oak Furniture
Reviews & Experiences

Bought 10 chairs from them, they did fix the ones that were damaged - in March I contacted them to ask for help as a few of the chairs are moving and...

This company is a joke we ordered a glass cabinet and it took us emailing them for the to say that the order had got stuck in the system and we should...

DO NOT order from this company. Ordered a coffee table on the 21st of March, payment went through and confirmation email received. When no contact was...

Item not delivered - I ordered and paid for item, got confirmation of order. I’m trying to contact them for a delivery date but no response. Will not use a...

RIP off rip off rip off your money no…

Business not responding by email or answering phone - I received an order of tv unit and small side table. The wood on the front and back of the tv unit was damaged and the cupboard...

Ordered the winchester bookcase, only to find that the underside of the shelves have not been covered with an oak veneer, a...

Believe they are selling items which are rejected by quality control - Ordered 2 separate items from here and unfortunately both have arrived damaged, dirty and with rough edges along with being poorly put together. Does...

I am reporting a fraudulent transaction involving a company called Chiltern Oak Furniture. On [22/1/25], I purchased two dining chairs from their webs...

Do not risk placing an order from this company - Order placed and paid for nearly 2 weeks ago. It was in stock and should have been delivered this week. Cu...

Poor communication and Customer service - Poor communication. ordered two items on 2 January with items claimed to be in stock. The order confirmed by email but since then no delivery or despa...

DONT BUY ANYTHING FROM THIS COMPANY - VERY POOR COMMUNICATION AND HAVE BEEN IGNORED. EMAILED AND FILLED OUT FORM TO BE CONTACTED BUT NO RESPONSE AND ALSO THE CONTACT NUMBER ON THE WEBSITE...

Very poor communication regarding availability issues - Placed an order on 31st December 24 for two items that were shown in stock (mini sideboard and corner TV unit) on sale prices. Payment taken for full...

Bed side table .... - Placed an order for a bed side table on Christmas day and so far no update on delivery. Emailed sales team and have no...

Furniture delivered damaged and without parts needed for assembly weeks ago. Tried contacting email support six times with no response. Calle...

Customer Communications needs to be improved - The two new dining chairs are great, and delivered one day later than expected. Unfortunately, the customer support experience was not so great - when...

Takes money and doesn’t respond or deliver - Very, very disappointing experience. We placed an order on the 4th of December (two weeks ago) for an item that was showing “in stock” until a couple...

Avoid this company at all costs. Have been waiting for over two months for a piece of furniture. Cu...

I ordered a side table and I doubt it will turn up reading the other reviews. No delivery so far, no way to trace as link is not v...

Proceed with caution! - I’m not sure what has happened to this company. Based on previous positive experiences from family members who ordered from Chiltern Oak, I decided to...