Customer feedback shows consistent praise for prompt delivery, careful packaging, responsive returns and generally good garment quality. Several reviewers highlight easy ordering, helpful sizing advice and attentive staff. However, there are isolated reports of poor fabric (thin or see-through) and occasional sizing or length mismatches. Shoppers should check sizing guidance and length notes before purchase; returns and customer support are frequently reported as responsive.
Examples from available reviews (Mar 2015 – Feb 2026).
Received dresses were perfect, good material and delivery fast.
“Surprisingly,when I received the dresses both were perfect!”
Excellent service and clothing; staff were kind and supportive.
“Excellent service, quality of clothes”
Website easy to navigate and delivery was swift.
“Easy to navigate website + swift delivery.”
Coatigan was thin and see-through, and fit much too tight.
“It was incredibly thin material and see through.”
Most reviewers report prompt delivery, efficient packing and fast, hassle-free returns; several explicitly call the service reliable and efficient.
A small number of reviews describe prices as reasonable and mention good value, but the sample size for price comments is limited.
Several customers note an easy-to-navigate website and straightforward ordering, while a few raise fit and length issues affecting satisfaction.
Most comments praise fabric, fit and finish; there are isolated complaints about thin or see-through material and inconsistent sizing on some items.
Customers report helpful, kind staff and clear updates—examples include timely delivery tracking and prompt acknowledgement of returns.
Overall tone is positive with many recommendations; a minority of reviews describe specific fit or fabric disappointments.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (11) · Reviews (1) · Quotes shortened · As of: February 2026
Coat arrived promptly but was too big; refund received within a week.
“received my refund within a week .”
Waiting six weeks for a refund; messages unanswered and phone ineffective.
“It’s now six weeks and I still haven’t got it.”
Dress lacked chiffon overlay and was not as described, disappointing.
“It is just the lining with no chiffon overlay”
It's so hard to find dresses for plus size women. One has to fit several dresses and times, one is not lucky to find one. After visiting several local fashion shops, I decided to shop online.I was nervous about ordering a dress online, but I took the chance. I ordered a Pewter cate trim beaded mesh dress and a DeepBlue Allover Sequin short Sleeve Dress just in case it failed. Surprisingly,when I received the dresses both were perfect! This was a great purchase, I always have so many compliments on them.The material is quite nice, the prices are reasonable, and the delivery is fast. I would highly recommend this site if you are looking for plus size dresses for all occasions.
Company holds refunds for far too long, discouraging future purchases.
“They hold your refund for far too long”
Returned item four weeks ago and still awaiting refund, very dissatisfied.
“I have still not received a refund.”
Returned a dress promptly but still waiting for refund after twenty days.
“Its now 20 days since the Order was returned and still no refund!”
Delayed delivery and unresponsive customer service; refund not processed.
“they didnt answer.”
Returned item and waited a month to receive the refund.
“I have only just received my refund (13th March).”
No refund after fourteen days despite quick payment taken.
“14 days and no refund yet”
Staff offer personal service and fantastic styling advice on shape and colour.
“personal customer service of an exceptionally high standard”
Refund of £381 was delayed and customer service gave inconsistent timelines.
“That is totally unacceptable and I will never purchase another item from this company”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Chesca reviews focus on customer experiences with a women's clothing retailer. People searching for Chesca reviews commonly look for information on fit, fabric quality, delivery times and returns. This summary aggregates verified customer comments to help shoppers assess service, product fit and after-sales responsiveness.