Several reviewers mention quick delivery, correct replacements, and well-made T-shirts. Others describe late dispatch, orders that never arrived, and refunds they say were disputed. Customers also point to weak tracking, surprise import charges, and occasional sizing mistakes. Ratings show a stark split between very positive and very negative experiences.
Examples from available reviews (Mar 2025 – Mar 2026).
Order arrived quickly in perfect condition and well-sized.
“the order arrived within a few days and is in perfect condition/perfectly sized!”
Reviewer cites repeated issues with non-delivery and lack of refunds.
“the repeated issue of "NON DELIVERY" and "NO REFUND”
Sent wrong sizes; returns disputed and itchy item, reviewer advises avoid company.
“rubbish i tried one on very itchy dont use them...”
Company corrected a mistake promptly and delivered replacement within 24 hours.
“problem was immediately attended to and my son received the correct Tee shirt within 24 hours.”
Most comments centre on fulfilment. Many customers report quick dispatch, same-day shipping, and fast replacements. A similar number describe long processing delays, parcels stuck in China, and refund attempts that went nowhere.
Views on value depend on what people expected. Some reviewers say the shirts are 'top quality' in both fabric and print. Others describe thin material, average printing, and prices that felt too high for what arrived.
Tracking and processing shape much of the feedback. Several people say tracking offered little detail and that processing took more than five days. A small group also mentions unexpected import duties when the stock source was unclear.
Reviews mainly discuss fabric, fit, and print. Many praise the material, styling, and true-to-size fit. A smaller number mention itchy fabric, missing print details, and print durability that felt only average.
Experiences with customer contact vary a lot. Many say messages went unanswered, tracking links were wrong, or phone numbers rang out. Fewer describe quick replies and named staff who fixed problems.
Feedback splits sharply between smooth orders and fulfilment failures. Positive reviews highlight fast delivery and easy free exchanges. Negative ones focus on items not arriving, refunds being disputed, and poor communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (1) · Quotes shortened · As of: March 2026
Order arrived quickly in perfect condition and well-sized.
“the order arrived within a few days and is in perfect condition/perfectly sized!”
Returned incorrect size; refund dispute and unhelpful customer service.
“Very poor service, customer service has no common sense.”
Order shipped from UK causing unexpected import duty and poor tracking.
“my order was shipped from the UK so I got stung with import duty”
Delayed dispatch and no replies initially; item later received and quality good.
“I have emailed 2 times and zero reply from you.”
Sent wrong sizes; returns disputed and itchy item, reviewer advises avoid company.
“rubbish i tried one on very itchy dont use them...”
Wide range of quality T-shirts with fast free delivery and excellent service.
“the best customer services I have ever come across (thank you Jayne)!”
Company corrected a mistake promptly and delivered replacement within 24 hours.
“problem was immediately attended to and my son received the correct Tee shirt within 24 hours.”
Reviewer experienced excellent service and great product.
“Excellent service.”
T-shirts thinner than expected with average print quality and higher prices.
“the print quality is average at best”
High quality shirts and very fast service, even before Christmas.
“every one was top quality - fabric, sizing, styling and printing were all great.”
Reviewer cites repeated issues with non-delivery and lack of refunds.
“the repeated issue of "NON DELIVERY" and "NO REFUND”
Missing letter on shirt; company apologised and dispatched a replacement quickly.
“Had a reply very quickly with apologies, and offering to replace it.”
Over month wait with wrong tracking info; no actual delivery and PayPal refund sought.
“the reply is only a tracking link which shows the wrong parcel and it is still in China.”
Straightforward free exchange with prompt replacement, very satisfied customer.
“the exchange process was very straightforward and best of all free!”
Order remained in China with no response on contact number.
“Still in China No answer-on phone number”
Item hadn't left China despite orders, poor communication caused missed birthday.
“hadn’t even left CHINA!”
Same-day dispatch and next-day delivery with decent quality.
“It was dispatched same day and arrived today.”
Payment taken but order not processed; late admission and no apology.
“they just hadn’t processed the order so I was £15 down with no gift to give.”
Good shirts but slow order processing and limited tracking.
“there was a 5+ day order processing time.”
Great quality items delivered promptly; reviewer will continue using.
“great quality, exactly as described, prompt delivery”
Reviewer loved the designs and the t-shirts.
“Loved the designs and t shirts”
Reviewer enjoyed great hospitality and a nice reception.
“It was great hospitality was good nice reception”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
CharGrilled is an online clothing retailer focused on casual wear and printed T-shirts. It sells through an e-commerce site with product pages that include sizing guidance and fabric information. The range typically covers cotton and blended tees, graphic designs, and multiple sizes. Shoppers order on the website and can pick standard shipping or tracked delivery. CharGrilled lists contact options for customer questions and offers an online returns process.