Reviews Analysed
21
We Collect & Analyse Reviews
CharGrilled
Experiences & Reviews
CharGrilled is an online retailer focused on novelty and graphic T‑shirts and related apparel. Consumers searching reviews typically look for information on delivery, sizing, print and fabric quality, returns and customer service experience.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
13d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Delivery performance varies: many customers report prompt dispatch and fast delivery, while a substantial number report delays, non‑delivery or customs charges.
Share
Mixed
25%
💰
Value for money
Perceived value is mixed: some reviewers say shirts are good value, others find prices higher than comparable retailers.
Share
Mixed
3%
⚡
User experience
User experience is uneven: website navigation is praised by some, but several reviewers report broken tracking links, unmonitored returns and non‑working live chat.
Share
Weak
6%
🔧
Product quality
Product quality often receives praise for fabric and design, yet multiple reviews note issues such as poor print, incorrect or itchy items and sizing problems.
Share
Mixed
21%
📞
Communication
Communication is inconsistent: some customers report fast, helpful responses and replacements, while many report unanswered emails, phone issues and refund disputes.
Share
Weak
18%
⭐
Overall experience
Overall experiences are split: a number of customers report reliable orders and good service, but a sizeable portion report serious fulfilment and refunds problems.
Share
Mixed
27%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – September 2025).
First Class company and T shirts!
"Chargrilled not only has a huge range of good quality T shirts to choose from, there is something for everyone and with sizes and a choice of fit for..."
Desley Jones
Trustpilot
Sep 30, 2025
Featured for: Quick service free returns praised
Poor sizing, untrackable returns, and they call their customers liars
"Ordered a t-shirt that wasn't as per their size guide, so had to return. Ordered another one in correct size. The returns process isn't monitored and..."
Evija Burley
Trustpilot
Sep 30, 2025
Featured for: Refunds and returns failure
NOT AN EU VENDOR DESPITE SELLING ON A .DE DOMAIN!
"I ordered from Chargrilled.de expecting a european shipment but my order was shipped from the UK so I got stung with import duty - don't pretend to be..."
Andy W
Trustpilot
Sep 30, 2025
Featured for: Shipped from UK duty and smell
Avoid ordering from Funny T-shirts!
"Bought via Amazon, estimated time to arrive was over a week ago and don’t believe the UK address. After chasing they sent a link to track, hadn’t even..."
Robin Clarkson
Trustpilot
Sep 30, 2025
Featured for: Order stuck in China no communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
E
Evija Burley
trustpilot.com
Sep 30, 2025
Poor sizing, untrackable returns, and they call their customers liars
Ordered a t-shirt that wasn't as per their size guide, so had to return. Ordered another one in correct size. The returns process isn't monitored and...
A
Andy W
trustpilot.com
Sep 30, 2025
NOT AN EU VENDOR DESPITE SELLING ON A .DE DOMAIN!
I ordered from Chargrilled.de expecting a european shipment but my order was shipped from the UK so I got stung with import duty - don't pretend to be...
R
RABL
trustpilot.com
Sep 30, 2025
Where is my T shirt?
Hi Order ref 307864 5 days so far and still waiting despatch. Yes you apparently say 5 days but beginning to smell a Rat after reading these reviews....
A
Alan Jones
trustpilot.com
Sep 30, 2025
sent wrong sizejokes then sent back on 1…
sent wrong sizes then sent back on 1 july they said arrived 10th july then said post office...
D
Desley Jones
trustpilot.com
Sep 30, 2025
First Class company and T shirts!
Chargrilled not only has a huge range of good quality T shirts to choose from, there is something for everyone and with sizes and a choice of fit for...
D
David Whitewright
trustpilot.com
Sep 30, 2025
Ordered a Tee shirt for my son
Ordered a Tee shirt for my son. When it arrived there was a mistake. I phoned the company and the problem was...
D
Darren Dixon
trustpilot.com
Sep 30, 2025
Great Company
Excellent service. Great produ...
b
blokefromhull
trustpilot.com
Sep 30, 2025
Expected better. A let down vs similar retailers.
The T-shirts (although Gildan which are good quality) are a thinner, lighter option than most similar retailers use. The print quality is average at b...
S
Simon P
trustpilot.com
Sep 30, 2025
This company is simply brilliant
This company is simply brilliant. The range of slogans and messages is huge - just browsing had us in stitches. I ordered 6 different Tee shirts and h...
I
Ian Norman
trustpilot.com
Sep 30, 2025
"I SHOULD HAVE KNOWN BETTER"
"I SHOULD HAVE KNOWN BETTER" I should have read the reviews on CHARGRILLED before I ordered my 3 x shirts You never know with reviews which ones are g...
S
Susan Powell
trustpilot.com
Sep 30, 2025
Ordered a t-shirt for my son at Xmas
Ordered a t-shirt for my son at Xmas. When it came it should have had the slogan,'carefully disguised as a responsible adult', but the letter R was mi...
R
Ryan
trustpilot.com
Sep 30, 2025
Truly horrendous company
Truly horrendous company. Do not use. I ordered over a month ago and have still not received my two jumpers. I have emailed them 6 times, the reply is...
K
Karen
trustpilot.com
Sep 30, 2025
Great products and great service
Great products and great service. One of the t shirts was too small and the exchange process was very straightforward and best of all free! The...
C
Cat
trustpilot.com
Sep 30, 2025
Ordered December 3rd
Ordered December 3rd Still in...
R
Robin Clarkson
trustpilot.com
Sep 30, 2025
Avoid ordering from Funny T-shirts!
Bought via Amazon, estimated time to arrive was over a week ago and don’t believe the UK address. After chasing they sent a link to track, hadn’t even...
a
adele gregory
trustpilot.com
Sep 30, 2025
Excellent prompt service!
I ordered a t-shirt yesterday. It was dispatched same day and...
C
Caroline Bradshaw
trustpilot.com
Sep 30, 2025
very bad service, no apology. Unprofessional.
After 3 weeks of no t shirt arriving I then contacted chargrilled for them to tell me the payment had been unauthorised. Looking then at PayPal they h...
J
James
trustpilot.com
Sep 30, 2025
Good shirts, poor processing
Good shirts at a good price, however there was a 5+ day order processing time. Once the or...
T
Therese Sharpe
trustpilot.com
Sep 30, 2025
great quality
great quality, exactly as described,...
J
John Jackson
trustpilot.com
Sep 30, 2025
Great Product
Loved the desig...
Conclusion
Reviews of CharGrilled show a clear split in customer experience. Many reviewers praise fabric, designs and rapid dispatch in specific cases (for example, some replacements arrived within 24 hours). However, a significant number report delivery failures, orders showing as still in China, broken tracking links and difficulties obtaining refunds. If you consider ordering, check the seller’s shipping origin, retain postage proof for returns and prefer tracked postage or payment methods with buyer protection. Reading recent reviews for your region and contacting customer service before purchase may help reduce risk.