Reviews Analysed
10
We Collect & Analyse Reviews
Cefinn
Experiences & Reviews
Cefinn is a UK womenswear label founded by Samantha Cameron that focuses on contemporary, tailored dresses and separates. The brand sells through its own online store and selected retailers, and is known for a streamlined, modern aesthetic aimed at professional and occasion dressing. Information seekers often look for sizing, fabric origin and delivery/returns policies when researching Cefinn.
Overview & Key Metrics
Positive Sentiment
80%
Latest Review
20d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Mostly positive reports of friendly, helpful staff, quick order processing and reliable delivery; one complaint about failed same‑day delivery.
Share
Strong
22%
💰
Value for money
Some reviewers note favourable delivery or free next‑day delivery, but others call items expensive or criticise paid delivery that failed to arrive.
Share
Weak
7%
⚡
User experience
Customers describe straightforward browsing and purchasing: organised stores, easy online orders, try‑on options and simple returns; one poor delivery tracking case.
Share
Strong
20%
🔧
Product quality
Most comments praise design, fit and material quality; a minority criticise changes to dress cuts and perceived lower manufacturing standards.
Share
Strong
17%
📞
Communication
Several reviewers highlight clear in‑store advice and timely refunds, while one reviewer reports missing tracking and a late email about delivery.
Share
Strong
10%
⭐
Overall experience
Overall impressions are largely positive, with customers highlighting style, fit and service; a couple of reviews describe notable delivery or value concerns.
Share
Strong
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 10 verified reviews (January 2023 – September 2025).
Stylish Clothes Catering To Multitasking Urban Women
"Cefinn is one of the best clothing labels for women's designer fashion in London. Founded by Samantha Cameron, it creates chic and stylish clothing that caters to multitasking urban women. The brand's emphasis on smart, modern and feminine designs has been evident in every aspect of their collection. Every piece is designed with elegance and ease of wear in mind. My recent shopping experience at Cefinn was very positive, from start to finish! I loved how well-organized everything was inside the store: each item had its own designated section which made browsing through different pieces so much easier. Additionally, the staff were incredibly helpful and informative during my visit. I found a beautiful knee-length dress that caught my eye as soon as I stepped foot into the store.The material felt high-quality, and I loved how comfortable it was when I tried it on. It fit like a glove! What impressed me most about this dress is its versatility - you can easily wear it both day or night depending on your preference. Overall, shopping at Cefinn has been an amazing experience for me thanks to their exceptional quality and attention-to-detail which they place on every garment they produce."
Lennie Nikolaus
Collected.reviews
Jan 13, 2023
Featured for: Detailed in‑store positive review
Paid for same day delivery waste of money and time
"Ordered two dresses this morning for same day delivery and paid £15 for it. Website only gave me that option. I hung around, no tracking appeared. A..."
nancy
Trustpilot
Sep 30, 2025
Featured for: Same‑day delivery failure example
Not surprised c’est Fin. Nice dresses but not a fan of altering…
"Some nice dresses but not a fan of altering the cut of the Stella dress when it was a go-to fit and formula after many years. These are also a little..."
Karo Barr
Trustpilot
Sep 30, 2025
Featured for: Product quality and pricing complaint
Excellent customer service
"Order processing and delivery is quick and easy. The garments are well-designed, well made and excellent..."
Meg
Trustpilot
Sep 30, 2025
Featured for: Comprehensive praise: service and returns
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 10 reviews
All Customer Reviews
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: September 2025
K
Katharine Pearce
trustpilot.com
Sep 30, 2025
Beautiful elegant clothes
Beautiful elegant clothes. Try b...
K
Karo Barr
trustpilot.com
Sep 30, 2025
Not surprised c’est Fin. Nice dresses but not a fan of altering…
Some nice dresses but not a fan of altering the cut of the Stella dress when it was a go-to fit and formula after many years. These are also a little...
n
nancy
trustpilot.com
Sep 30, 2025
Paid for same day delivery waste of money and time
Ordered two dresses this morning for same day delivery and paid £15 for it. Website only gave me that option. I hung around, no tracking appeared. A...
K
Kathy Filer
trustpilot.com
Sep 30, 2025
Ideal to use for special occasion…
Ideal to use for special occasion outfits. You can take...
N
Niki Plunket
trustpilot.com
Sep 30, 2025
Easy straightforward purchase via…
Easy straightforward purchase via harpe...
J
Joanne Hawley
trustpilot.com
Sep 30, 2025
Great company to deal with and fabulous…
Great company to deal wit...
M
Mrs Anne Bretherton
trustpilot.com
Sep 30, 2025
Always good reliable service and…
Always good reliable servi...
M
Meg
trustpilot.com
Sep 30, 2025
Excellent customer service
Order processing and delivery is quick and easy. The garments are well-designed, well made and excellent...
A
Annmarie Baxter
trustpilot.com
Sep 30, 2025
Excellent Quality
Being 5ft 1” and a size 8 with a bust, I always avoided Cefinn as I felt it was more suited to tall flat chested women, however, this year’s collectio...
L
Lennie Nikolaus
Collected.reviews
Jan 13, 2023
Stylish Clothes Catering To Multitasking Urban Women
Cefinn is one of the best clothing labels for women's designer fashion in London. Founded by Samantha Cameron, it creates chic and stylish clothing that caters to multitasking urban women. The brand's emphasis on smart, modern and feminine designs has been evident in every aspect of their collection. Every piece is designed with elegance and ease of wear in mind.
My recent shopping experience at Cefinn was very positive, from start to finish! I loved how well-organized everything was inside the store: each item had its own designated section which made browsing through different pieces so much easier. Additionally, the staff were incredibly helpful and informative during my visit.
I found a beautiful knee-length dress that caught my eye as soon as I stepped foot into the store.The material felt high-quality, and I loved how comfortable it was when I tried it on. It fit like a glove! What impressed me most about this dress is its versatility - you can easily wear it both day or night depending on your preference.
Overall, shopping at Cefinn has been an amazing experience for me thanks to their exceptional quality and attention-to-detail which they place on every garment they produce.
Conclusion
Reviews indicate that Cefinn is frequently commended for stylish, well‑made garments, good fit and attentive in‑store staff. Many customers report smooth purchasing, quick processing and an easy returns process. However, some reviewers raised concerns about value and specific delivery failures, and one noted a change in a dress cut and manufacturing decisions. If you are considering Cefinn, try items in store or use try‑before‑you‑buy options where available, and check delivery and alteration policies before ordering.