Skip to content
We Collect & Analyse Reviews

CC Craft
Experiences & Reviews

CC Craft is an online retailer of craft and hobby supplies that ships physical goods to consumers and small businesses. Customers typically search for information on product condition, shipping, returns and refund handling when evaluating sellers of craft materials. Reviews of CC Craft are commonly consulted to assess order fulfilment, customer service and dispute resolution practices.

Overview & Key Metrics

Reviews Analysed 1
Positive Sentiment 0%
Latest Review 18d
Overall Rating
1.0

Our Analysis

🎯

Service quality

Reviewer reports rude behaviour and account closure when requesting a refund; service described as unhelpful and adversarial.

Share
17%
Weak
💰

Value for money

Customer received low-quality or damaged items and reports being refused a refund, leading to a chargeback via PayPal.

Share
16%
Weak
⚡

User experience

Overall experience negative: order not dispatched, damaged goods, account closed and a one-star rating left by the buyer.

Share
16%
Weak
🔧

Product quality

Buyer reports receiving low-quality or damaged items in their last order and provided photographic evidence in dispute.

Share
17%
Weak
📞

Communication

Communication described as poor: refund requests dismissed and the account was closed rather than the issue being resolved.

Share
17%
Weak
⭐

Overall experience

Single review gives a one-star overall rating, citing damaged goods, refund denial and escalation to a chargeback.

Share
17%
Weak

View all 1 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 1 reviews

All Customer Reviews

Sources: Trustpilot (1) · Quotes shortened · As of: September 2025

P
Petya Koycheva
trustpilot.com Sep 30, 2025

Very rude company...i use them a…

Very rude company...i use them a lot...but my last order they start to send me low quality or damaged items... and as every person i expect a refund f...

Share Your Experience

Help other customers by sharing your experience with CC Craft. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews indicate issues around damaged or low-quality items and problems obtaining refunds, with the reviewer reporting account closure and a PayPal chargeback. Prospective buyers should check CC Craft’s published return and refund policy before ordering and keep photographic evidence of any damaged goods. Consider using tracked shipping and a payment method with buyer protection (for example, PayPal) to help with disputes. If problems arise, document all communication and escalate promptly through the marketplace or payment provider.