Reviews Analysed
21
We Collect & Analyse Reviews
Cast In Style
Experiences & Reviews
Cast In Style is a UK-based business specialising in cast-iron homeware and traditional ironmongery, selling fittings and household hardware via direct channels. People searching reviews typically want practical information on product durability, installation guidance and customer service performance; this summary focuses on those consumer concerns and references reviewer experiences for context.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers most often describe prompt, friendly service and efficient transactions; returns and exchanges are handled well, with one complaint about follow-up.
Share
Strong
22%
💰
Value for money
A small number of reviewers comment on pricing and shipping: some call items reasonable or 'worth every penny', but the sample is limited.
Share
Mixed
4%
⚡
User experience
Customers report a user-friendly website and clear installation guidance; instruction videos and straightforward ordering are frequently noted positively.
Share
Strong
12%
🔧
Product quality
Product build and materials are the most common praise: items described as sturdy and well made; one reviewer noted low definition and a minor finish mismatch.
Share
Strong
28%
📞
Communication
Telephone advice and order updates are mentioned favourably by several buyers; one review describes unhelpful or defensive follow-up after a product concern.
Share
Strong
7%
⭐
Overall experience
Overall reputation among reviewers is positive with many recommendations and repeat purchases, though at least one customer reported disappointment versus expectations.
Share
Strong
26%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
Re Classic Kitchen Maid
"Re Classic Kitchen Maid Buyers beware that this feature moulding is only cast to one side and the back is flat. The advertising doesn't make this clea..."
Customer
Trustpilot
Sep 30, 2025
Featured for: negative on product advertising and communication
Good purchase, delivery and telephone advice
"Very helpful telephone advice prior to purchase. once ordered there..."
NickiB
Trustpilot
Sep 30, 2025
Featured for: praise for phone advice and delivery
Three benefits: High-Quality Products Available; Customer Service Excellence; Free Shipping On Orders Over A Certain Amount
"I recently purchased some cookware and shelf brackets from Cast In Style and was extremely impressed with my experience. The website was easy to use, with a wide range of products available. The cookware I received exceeded my expectations - the high-quality cast iron will last for years to come, and the even heat distribution makes cooking a breeze. The shelf brackets were also of excellent quality, sturdy enough to hold up heavy items without issue. What really stood out to me during this purchase was the level of customer service provided by Cast In Style. They were communicative throughout the whole process, keeping me updated on shipping times and answering any questions I had promptly. Additionally, they offer free shipping on orders over a certain amount which made it easy for me to justify multiple purchases at once. Overall, I highly recommend Cast In Style for anyone in need of well-made homeware or period ironmongery. Their products are not only functional but also beautiful additions to any home decor"
Adrianna O'Hara
Collected.reviews
Apr 23, 2022
Featured for: mentions product, UX, value, communication
Excellent hanging basket brackets
"I ordered 2 hanging basket brackets. They were £40 each and worth every penny. Th..."
Jane Rowan
Trustpilot
Sep 30, 2025
Featured for: explicit value: 'worth every penny'
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Customer
trustpilot.com
Sep 30, 2025
excellent products and excellent…
excellent products and excellent...
J
Jane Rowan
trustpilot.com
Sep 30, 2025
Excellent hanging basket brackets
I ordered 2 hanging basket brackets. They were £40 each and worth every penny. Th...
M
Mr J
trustpilot.com
Sep 30, 2025
Quality ironmongery
Quality ironmongery, reasonable pri...
j
jimzepellin
trustpilot.com
Sep 30, 2025
Easy experience on website
...
S
S Shepherd
trustpilot.com
Sep 30, 2025
Friendly and fast good quality service
Friendly and fast service. Was able to collect as...
P
Peter Culley
trustpilot.com
Sep 30, 2025
Fast service the shelf brackets are…
Fast service the she...
W
William Armstrong
trustpilot.com
Sep 30, 2025
Seriously good product and delivered…
Seriously good produc...
N
NickiB
trustpilot.com
Sep 30, 2025
Good purchase, delivery and telephone advice
Very helpful telephone advice prior to purchase. once ordered there...
A
Anthony
trustpilot.com
Sep 30, 2025
Perfect towel hooks
We were looking for cast iron hooks on which to hang bathroom towels, and that were “blunt” so as to protect the material. This company has a wide sel...
H
Helen Breeze
trustpilot.com
Sep 30, 2025
Great product
I bought the 5 lath ceiling airer. Really happy with it now it's up. Pleased that it's a small...
P
PDKP
trustpilot.com
Sep 30, 2025
Winch and pulleys
I ordered the hand winch for a drying rack, including extra pulleys. The equipment arrived at my house quickly and well-packaged. I was able to ins...
M
Mr troman
trustpilot.com
Sep 30, 2025
Really nice quality stuff.
...
J
Julian Hargreaves
trustpilot.com
Sep 30, 2025
Good service
Item arrived promptly, good quality, as descr...
D
David
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service. I ordered the Hand Winch for...
B
Brendan R
trustpilot.com
Sep 30, 2025
Excellent transaction
Excellent transaction. Fast an...
J
Jayne
trustpilot.com
Sep 30, 2025
We are delighted with our traditional 4…
We are delighted with our traditional 4 lath clothes airer. With the help of the how to video my husband put it up with ease. The only slight negative...
H
Harjinder Dusanjh
trustpilot.com
Sep 30, 2025
Absolutely brilliant superb quality a…
Absolutely brilliant superb quality a ne...
P
Paul Humphreys
trustpilot.com
Sep 30, 2025
top quality iron products
I have purchased quite a few of CiS's well crafted products from their...
A
Alzira Slater
trustpilot.com
Sep 30, 2025
Happy Customer
Easy to order, adequate information on the website on installation and use. Delivery was as stated, so was on time. The pr...
C
Customer
trustpilot.com
Sep 30, 2025
Re Classic Kitchen Maid
Re Classic Kitchen Maid Buyers beware that this feature moulding is only cast to one side and the back is flat. The advertising doesn't make this clea...
Conclusion
Reviewers most frequently highlight product durability and workmanship, noting sturdy cast-iron items and repeat purchases. The website, ordering process and installation guidance (including instruction videos) are commonly described as clear and easy to use. Many customers praise prompt delivery, helpful telephone advice and efficient handling of returns or exchanges. There is one recurring negative example where a buyer found advertising unclear and the finish/detail not as expected; that review affected perceptions of accuracy and follow-up. Potential buyers should weigh the largely positive reports on quality and service against the isolated reports of product description issues.