Reviewers most frequently highlight product durability and workmanship, noting sturdy cast-iron items and repeat purchases. The website, ordering process and installation guidance (including instruction videos) are commonly described as clear and easy to use. Many customers praise prompt delivery, helpful telephone advice and efficient handling of returns or exchanges. There is one recurring negative example where a buyer found advertising unclear and the finish/detail not as expected; that review affected perceptions of accuracy and follow-up. Potential buyers should weigh the largely positive reports on quality and service against the isolated reports of product description issues.
Examples from available reviews (Aug 2016 – Feb 2026).
Moulding was cast on one side with low definition; advertising unclear.
“this feature moulding is only cast to one side and the back is flat.”
Helpful telephone advice, prompt delivery and goods as described.
“Very helpful telephone advice prior to purchase.”
High-quality cast iron and responsive customer service met expectations.
“The cookware I received exceeded my expectations”
Ordered two sturdy hanging basket brackets and was delighted with them.
“They are extremely sturdy - I am delighted with them.”
Reviewers most often describe prompt, friendly service and efficient transactions; returns and exchanges are handled well, with one complaint about follow-up.
A small number of reviewers comment on pricing and shipping: some call items reasonable or 'worth every penny', but the sample is limited.
Customers report a user-friendly website and clear installation guidance; instruction videos and straightforward ordering are frequently noted positively.
Product build and materials are the most common praise: items described as sturdy and well made; one reviewer noted low definition and a minor finish mismatch.
Telephone advice and order updates are mentioned favourably by several buyers; one review describes unhelpful or defensive follow-up after a product concern.
Overall reputation among reviewers is positive with many recommendations and repeat purchases, though at least one customer reported disappointment versus expectations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
Customer support was quick, efficient and very helpful arranging exchanges.
“Quick, efficient and very easy engagement with the Cast in Style customer support teams”
Decent air dryer but required extra paid parts and additional shipping.
“they nickel and dime you for every little piece.”
Praises both product quality and excellent customer service, recommends company.
“excellent products and excellent customer service.”
Ordered two sturdy hanging basket brackets and was delighted with them.
“They are extremely sturdy - I am delighted with them.”
Found quality ironmongery with reasonable pricing and local sourcing.
“Quality ironmongery, reasonable pricing, locally sourced.”
Found the website experience easy.
“Easy experience on website”
Received friendly, fast service; collected locally and found good quality items.
“Friendly and fast service.”
Fast service and shelf brackets that the reviewer finds great.
“Fast service the shelf brackets are great”
Product was of high quality and delivered quickly.
“Seriously good product and delivered fast.”
Helpful telephone advice, prompt delivery and goods as described.
“Very helpful telephone advice prior to purchase.”
Found suitable blunt cast iron hooks; easy online dealings and satisfied.
“They were easy to deal with online, and have a genuine interest in ensuring our satisfaction.”
Happy with the 5-lath ceiling airer and smooth part exchange process.
“I had to return a part for exchange and they processed this well.”
Arrived quickly, well packaged and easy to install using clear videos.
“I was able to install it easily thanks to the clear instruction videos.”
Reviewer describes the items as really nice quality.
“Really nice quality stuff.”
Item arrived promptly, matched description and fitted perfectly as replacement.
“Item arrived promptly, good quality, as described and fitted perfectly as replacement part.”
Excellent service and the hand winch works perfectly.
“It works perfectly.”
Transaction was fast, efficient and overall excellent company experience.
“Fast and efficient.”
Delighted with the airer; assembly was easy but stopper colour differed.
“the stoppers that came with it are black.”
Reviewer praises superb quality and enjoys a new cooking experience.
“love my cooking pot.”
Has bought several well-crafted products via the user-friendly website.
“well crafted products from their user friendly website”
Easy ordering with adequate installation information; product was brilliant and easy to use.
“Easy to order, adequate information on the website on installation and use.”
Moulding was cast on one side with low definition; advertising unclear.
“this feature moulding is only cast to one side and the back is flat.”
I recently purchased some cookware and shelf brackets from Cast In Style and was extremely impressed with my experience. The website was easy to use, with a wide range of products available.
The cookware I received exceeded my expectations - the high-quality cast iron will last for years to come, and the even heat distribution makes cooking a breeze. The shelf brackets were also of excellent quality, sturdy enough to hold up heavy items without issue.
What really stood out to me during this purchase was the level of customer service provided by Cast In Style. They were communicative throughout the whole process, keeping me updated on shipping times and answering any questions I had promptly. Additionally, they offer free shipping on orders over a certain amount which made it easy for me to justify multiple purchases at once.
Overall, I highly recommend Cast In Style for anyone in need of well-made homeware or period ironmongery. Their products are not only functional but also beautiful additions to any home decor
Helpful company with quick delivery and an easy installation video.
“Easy to use web site and they were very helpful on the phone.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Cast In Style is a UK-based business specialising in cast-iron homeware and traditional ironmongery, selling fittings and household hardware via direct channels. People searching reviews typically want practical information on product durability, installation guidance and customer service performance; this summary focuses on those consumer concerns and references reviewer experiences for context.