Customers often praise the clean website layout, fast delivery, and low prices. Many say the prints look good, with clear colour reproduction. A noticeable group reports cartridges that are incompatible or won’t print. Several buyers also say they got little or no response when trying to return items or get support.
Examples from available reviews (Nov 2021 – Mar 2026).
Easy to find products, good price, and prompt delivery.
“It was easy to find exactly what I needed”
Replacement cartridges worked perfectly and saved almost £400.
“they work perfectly, saving me almost £400.”
Purchased incompatible toners and experienced repetitive, unhelpful support.
“they were incompatible.”
Returned wrong cartridges and experienced very poor communication throughout.
“No communication from them whatsoever”
Several customers describe the service team as helpful, especially with pricing guidance. Others say support didn’t fix technical compatibility issues. Positive comments mostly relate to routine orders and price help.
Shoppers frequently point to strong savings and competitive prices. Business users mention affordable cartridge costs that still keep print quality high for client work. Value comes up repeatedly in high-rated reviews.
Customers say the website is easy to use and makes it simple to find stock by printer model. Many also mention quick fulfilment and fast express delivery. Usability praise runs through most positive reviews.
Many buyers report cartridges that work well, with good colour and reliable printing. A smaller but clear set of reviews describes cartridges that don’t fit or won’t print. Both experiences show up within product quality.
Some reviewers describe poor post-sale communication, including no replies and blocked attempts to make contact. These complaints cluster around returns and reporting faults. Communication issues appear even when ordering itself went smoothly.
Ratings split between high scores tied to easy ordering, quick delivery, and perceived savings, and low scores linked to fulfilment mistakes and unanswered questions. The difference often comes down to whether the item matched the printer and whether support replied. Customers describe either smooth purchases or unresolved problems after delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Easy to find products, good price, and prompt delivery.
“It was easy to find exactly what I needed”
Long-term customer praising great service, prices and print quality.
“great service and prices.”
Purchased incompatible toners and experienced repetitive, unhelpful support.
“they were incompatible.”
Website was easy to use and delivery was fast.
“Website easy to navigate with a broad range of stock.”
Customer service was excellent and prices were good.
“Good prices and excellent customer service.”
Quick delivery and best price; would use them again.
“Quick delivery, best price and would use again!”
Cartridges performed well with better colour than refillable ones.
“I noticed better results with colour compared to my self refill ones.”
Express delivery, great ink quality, and saved £45.
“Saved me £45”
Replacement cartridges worked perfectly and saved almost £400.
“they work perfectly, saving me almost £400.”
Received incorrect toner and could not get any response from company.
“No any reply!”
Cartridge failed to print and further contact was blocked.
“IT DID NOT PRINT.”
Returned wrong cartridges and experienced very poor communication throughout.
“No communication from them whatsoever”
Cartridge worked perfectly with extremely fast delivery and good service.
“The cartridge works perfectly with my printer - no issues at all.”
I run a printing and photocopying business and have been using Cartridgex's products for some time now. They are compatible with my devices and produce very fine copies. In addition they are less expensive compared to other companies. This allows me to save some extra dollars. Today I received my second order. The cartridges were extremely well packed and arrived as promised. Thank you for providing such an excellent service. You are definitely my first choice when it comes to purchasing any type of toners or inkjet cartridges.Since I started using your products, my business has grown rapidly. I am getting more customers day by day. All my clients are happy with the quality of copies I give them at an affordable price.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Cartridgex sells printer ink and toner cartridges online. The site lists compatible replacements and manufacturer (OEM) options by printer model. Customers can buy single items or place bulk business orders with invoicing. Delivery options include standard and express shipping, and product pages show stock availability.