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We Collect & Analyse Reviews

Cartridgex
Experiences & Reviews

Cartridgex is an online supplier specialising in replacement ink and toner cartridges for major printer brands. The company offers compatible and remanufactured cartridge options aimed at both home and business users. When researching Cartridgex, consumers commonly check product compatibility, pricing versus OEM cartridges, delivery terms and the returns/refund policy. Independent verification of model compatibility and keeping proof of postage for returns are sensible precautions.

Overview & Key Metrics

Reviews Analysed 10
Positive Sentiment 70%
Latest Review 11d
Overall Rating
3.8

Our Analysis

🎯

Service quality

Delivery and packaging are frequently praised for speed and protection; a minority of reviews report problems with returns or refunds.

Share
15%
Strong
💰

Value for money

Many reviewers highlight substantial cost savings compared with OEM cartridges, often reporting clear, tangible savings.

Share
18%
Strong
⚡

User experience

Website navigation and stock range are praised by some, while others report frustrating returns, order-tracking or post‑purchase processes.

Share
6%
Mixed
🔧

Product quality

Several customers report good print quality and compatibility; however a notable minority received cartridges that didn’t work or were the wrong items.

Share
18%
Mixed
📞

Communication

Multiple reviewers report unanswered calls, chats and emails or delayed responses; a small number praise helpful customer support.

Share
12%
Weak
⭐

Overall experience

Overall impressions split: many cite savings and satisfactory prints; a significant minority report failures, returns problems and poor support.

Share
30%
Mixed

View all 10 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 10 reviews

All Customer Reviews

Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: September 2025

V
Vernon Funnell
trustpilot.com Sep 30, 2025

Website easy to navigate with a broad…

Website easy to navigate with a broad range of stock. I quickly foun...

J
Jo
trustpilot.com Sep 30, 2025

Good prices and excellent customer…

Good prices and excellent cust...

O
Olivia P
trustpilot.com Sep 30, 2025

Cartridgex Compatible Toner Cartridge with Chip for HP W1350A Black 1 Pack

Quick delivery, best pr...

m
mark anderson
trustpilot.com Sep 30, 2025

1st using but won't be the last

I used these cartridges for the 1st time ever and will be using them more often. I normally use refillable cartridges due to the fact I need 9 cartrid...

J
James
trustpilot.com Sep 30, 2025

Will use this company again for my ink needs

Always express service on delivery...

c
customer
trustpilot.com Sep 30, 2025

Replacement HP laserjet cartridges work perfectly

Ordered a 4 pack of replacement cartridges for a HP laserjet printer, despite the other poor reviews on this site, as...

L
LTH LTD
trustpilot.com Sep 30, 2025

Bad quality and Terrible customer service

I just realise that I am not along. Bought 6 toners from their website. We open one of them and found out they sent wrong one to us although the box i...

m
mike mm
trustpilot.com Sep 30, 2025

Cartridges don't print.They block all contact.

I bought the correct TN-2411 for my Brother laser printer. IT DID NOT PRINT. I phoned and notified problem and was told a troubleshoot solution, that...

S
Stewart Hall
trustpilot.com Sep 30, 2025

Cowboy Outfit

I thought I had ordered the correct ink cartridges. Wrong. I returned the cartridges at my own expense and sent recorded delivery. Weeks later I email...

E
Emir Samir
Collected.reviews Nov 24, 2021

Ink cartridges and Toner cartridges

I run a printing and photocopying business and have been using Cartridgex's products for some time now. They are compatible with my devices and produce very fine copies. In addition they are less expensive compared to other companies. This allows me to save some extra dollars. Today I received my second order. The cartridges were extremely well packed and arrived as promised. Thank you for providing such an excellent service. You are definitely my first choice when it comes to purchasing any type of toners or inkjet cartridges.Since I started using your products, my business has grown rapidly. I am getting more customers day by day. All my clients are happy with the quality of copies I give them at an affordable price.

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Conclusion

Reviews show a clear pattern: many customers praise Cartridgex for low prices, fast delivery and acceptable print quality, which can deliver substantial savings versus OEM cartridges. At the same time several recent reviews describe serious issues with communication, incorrect items and difficulty with returns or refunds. If you prioritise cost savings and quick fulfilment, these reviews indicate potential benefits, but verify model compatibility and retain proof of returns. When ordering, check the company’s stated returns and warranty terms and be prepared to document any problems if support is required.